Take 5 Oil ChangeReviews 243

Excellent customer service: only two minutes to wait for a vacant service bay, service rep asked about my preferred oil and recommended the manufacturer's oil preference even though I had been using a lighter, synthetic oil. I accepted her recommendation and the job was completed in timely fashion. Rep found my engine coolant level was down a bit, likely a result of a two-way trip from Cambridge, ON to Florida and back - topped it up for me, no extra charge. Price was certainly OK - I expect to pay between $110.00 and $150.00 for a synthetic oil change and this one was on the low side of that. I will definitely go back.

I went to Take 5 on 1935 N. Jog in West Palm Beach. I gave them a $20 coupon which they scanned. When they were finished they took my credit card and charged the full amount. When I asked the worker where my $20 credit was he had to get his boss. The manager Maki made me wait 20 minutes and stated that the credit was given. When I showed him the bill he said he didn't have time to deal with this. He said if it was worth $20 to wait until he took care of all his other customers than I could wait.
Beware of this location.

Was told I couldn't use Conventional oil in my 2021 Ford Escape because it would void all warranties if I didn't use expensive Synthetic oil. So I was charged a lot more than I expected. I later found this to be a complete lie. I could use Conventional oil or Synthetic, whatever I wanted with no damage to engine and no voiding warranties. He lied straight to my face simply to sell me a much higher price, literally double! First and last time also!

I arrived to the League City Texas location, I was offered a bottle of water, that was nice. I was asked to open my vehicle's hood open then pull into a service bay. There were 2 other vehicles inside the other 2 bays waiting for service. There were 3 techs who 2 of them went inside the office, I would imagine for a break, that lasted 1/2 hour. The other tech was just walking around talking on the phone. Once the 2nd tech came out of the office, they starting to work on one of the vehicles. Now the 2 techs were working both on one oil change just chatting and laughing. The 3rd tech, a female, never came out of the office. After ONE HOUR wait, I then decided to start my vehicle then leave. They had me wait for more than ONE HOUR inside the bay for NOTHING! These employees DO NOT care at all for their customers. I always used to go to this place for my car service, but the quality and the waiting time has gone from bad to worst.

Jordan did an amazing job informing me of my car's needs! He finished the needed task promptly.

I had my oil change and fluids checked on July 3,2023. They were fast. The quality was very bad. The serviceman left the cap off of the radiator fill reservoir, causing the car to overheat. The oil filter housing was not tightened all the way and it was leaking oil. When I removed the oil filter and housing cap, I found a damaged and bent filter and the gasket was pinched. I consider this very poor workmanship and they charged me over a $100.00. Is was a ripoff.

My dad brought my 4th gen Dodge Ram to get the colent done at Take 5 in Lawrenceburg INDIANA and when we left the truck was over heating. Keep in mind we had NO issues with the truck over heating UNTIL Take 5 touched the truck. When we asked them to fix it he caused my dad out and said "it's not my fault the $#*!ing truck is broken." My dad proceeded to say "so your telling me I come in with no issues yall touch it and now I have issues so I have to fix YOUR mistake." Then one of the Take 5 employees says" if YOU take it to a mechanic and they say there IS IN FACT something wrong with it then they would pay for it" my dad asked for documentation of them stating THEY would pay for the issues he says "I'm not signing $#*!." So overall $#*!TY costumer service! I do NOT recommend!

I wanted to take a moment to write a review for a recent oil change experience that I had at Take 5 Oil Change (#1246), located on the corner of Wadsworth and 68th in Arvada, Co.

My experience was absolutely AMAZING! This team really knows what they are doing, and I wanted to give them KUDOS! Not only was I in and out in a timely manner, but I was also completely impressed with their professionalism and customer service. They also provided a free vehicle health checkup service, emphasizing their commitment to the customer's safety.

Their staff is not only friendly but also highly skilled; this company clearly operates with integrity. This shop is now my new go-to place for oil changes.
Special thank you to Devin, Isaac & Josh! I highly recommend this business!

I was in Raleigh by circle k gas station and my truck broke down. A gentleman came and helped me jump my truck. He said he was the manager. Even though I didn't get an oil change he helped me. Truly great customer service

Went over to take five for the first time on Baker Street in Baytown, spoke with the manager Eugene and it was referred here by another shop because they didn't have my filter... The manager Eugene is straight unprofessional and ghetto and when I asked him to just all changed my car he refused and ordered me out. I asked for his corporate phone number and he refused... Don't take your car here it'll be a mistake with a professional managers and no customer service skills. You deserve zero Stars

Fast friendly service and make sure tire pressure is adjusted. They are very honest and reliable and make sure to offer me different options for oil change

Take 5 Oil Change did an amazing job servicing my Jeep today. Alexander was very proficient in my experience and made sure I understood the process. He explained how much air my tires needed and aired them up, added washer fluid, and even showed me the clean oil on the dipstick. That wasn't even all! Alexander showed me my air filter compared to a brand new one. He explained its function and offered to change it. Instead of pressuring me, he took his time to look up the price and made me feel comfortable in purchasing a new one. It took no time at all and my Jeep sounded so much quieter! I asked Alexander about another part the Jeep needs. Alexander explained that they don't carry that part there; but instead of leaving me high and dry, he suggested how I could easily get the part replaced! Finally, Alexander let me know that I could stop by anytime in between oil changes for more washer fluid or air for my tires. I was very pleased with the overall service, but especially with Alexander's professionality and courteous mannerisms. With employees like Alex, you can't go wrong! Thank you Alexander! I highly recommend Take 5 Oil Change for your oil change needs!

Just a little heads up about Take 5 Oil change in Rowlett. They damaged my oil pan and bolt and now refuse to pay for that damage. Rowlett manager stated my car had a recall for the oil pan, it was a known issue and they would not pay. Called Chevy, no recall now, nor has there ever been one. So that's a lie. Don't take your car here for a oil change or anything else for that matter, obviously they don't care. I have called their corporate office, but I don't expect anything from them either, but I have to try. Of course the damage wasn't found until I went to get the oil changed again.

Great service at the Richmond Va location on broad st
Checked everything and fixed all my issues ver quickly

When Take 5 on College Ave, in Fayetteville, AR finished my oil change, they handed me an invoice for $157.6.4 qts synthetic oil, supposedly, and a new air filter, supposedly, and they charged me a whopping $157. I will NEVER, EVER go back. You can't trust them, and they are 5 times higher than everyone else.

Omg! Timothy and Brian are awesome guys! I was dreading going to Pep Boys, so I saw Take 5 yesterday and said I would try them today. I used to wait 2-3 hours at Pep Boys. I came to take 5 and it literally took about 5 minutes and they not only changed the oil but checked the tire pressure and more! I am soooo impressed with the service here in Grayson on Loganville highway! If I could give 100 stars I would! Thank you so very much Timothy and Brian at store #1096! I live in Lithonia Ga and Pep Boys is down the street but I drove 40 minutes to come to this location! I love it, the people and service!

I have my receipts to prove i am charged a different price every time i get the same oil change at 2355 west Hillsborough Ave Tampa Fl.I paid for a 6 month oil change and paid $84.99. My car got 4,000 more miles before it ran out of oil and the car stopped on my way home. I called the shop and complained that my car was not given enough oil. I asked for a partial refund or a free oil change. They declined and said my car must be leaking. I said "NO." I have a good mechanic and there is no oil in my driveway. We are deffinately living in a depressed world

They always get me in and out super quick. Cody and Michael helped me. They are always so informative and helpful. I'm always happy I chose here to get my oil changed, and the best part is you don't even have to leave your car!