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The Tack Room

4.9

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The Tack Room Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
1

Instant Feedback

999 reviews

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AR P.
1 review
0 helpful votes
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Quick, easy and fast shipping
April 26, 2019

Quick, easy and fast shipping. Thank you.

Date of experience: April 26, 2019
Tina F.
2 reviews
0 helpful votes
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Found just what I wanted after searching several places before

Date of experience: April 25, 2019
Amy M.
2 reviews
0 helpful votes
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Variety of socks to choose from
April 25, 2019

Variety of socks to choose from

Date of experience: April 25, 2019
MELISSA T.
4 reviews
0 helpful votes
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Love The Tack Room!
April 19, 2019

Love The Tack Room!

Date of experience: April 19, 2019
Nicole H.
1 review
0 helpful votes
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Great customer experience as always
April 18, 2019

Great customer experience as always. Was a bit shocked I was charged so much for shipping on a gift card. I would think a simple stamp or something inexpensive would have just been enough.

Date of experience: April 17, 2019
Linda D.
1 review
0 helpful votes
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Didn't see the 10% discount applied
April 13, 2019

Didn't see the 10% discount applied

Date of experience: April 13, 2019
Nick H.
17 reviews
0 helpful votes
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Excellent customer service
April 13, 2019

Excellent customer service

Date of experience: April 13, 2019
logan e.
1 review
0 helpful votes
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Favorite store!
April 11, 2019

Favorite store! Excellent customer service in person and when's hopping online. Ship fast! Best tack store ever!

Date of experience: April 11, 2019
Allison W.
2 reviews
0 helpful votes
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I love ordering from The Tack Room!
April 10, 2019

I love ordering from The Tack Room! I always receive my orders very quickly, they are always exactly what I ordered and the customer service is always extremely helpful when I have ever needed to speak with them! This the first place I look for my online equestrian needs!

Date of experience: April 10, 2019
Patricia A.
1 review
0 helpful votes
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Experience was good
April 9, 2019

Experience was good

Date of experience: April 9, 2019
Ivory P.
1 review
0 helpful votes
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Great
April 9, 2019

Great. Found what I was looking for

Date of experience: April 9, 2019
jacqueline c.
1 review
0 helpful votes
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5*s for fast shipping and great communication
April 8, 2019

5*s for fast shipping and great communication. I appreciate the professional way you do business.

Date of experience: April 8, 2019
Ann K.
1 review
0 helpful votes
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Very easy to order and they kept me informed as to progress of shipment.

Date of experience: April 8, 2019
Bonnie L.
1 review
0 helpful votes
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Easy to order and lots of info on shipping status

Date of experience: April 7, 2019
Ann B.
2 reviews
0 helpful votes
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Site easy to use, order came VERY QUICKLY
April 6, 2019

Site easy to use, order came VERY QUICKLY.

Date of experience: April 6, 2019
Billy C.
15 reviews
0 helpful votes
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Received my order quickly!
April 4, 2019

Received my order quickly!

Date of experience: April 4, 2019
Claire Y.
1 review
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Great selection of items!
April 3, 2019

Great selection of items!

Date of experience: April 3, 2019
Christine S.
1 review
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Easy to order
April 3, 2019

Easy to order. Good customer service.

Date of experience: April 3, 2019
Caroline M.
1 review
0 helpful votes
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Always get great products and great customer service from The Tack Room.

Date of experience: April 3, 2019
Breanna K.
1 review
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The entire purchase experience was great!
April 2, 2019

The entire purchase experience was great!

Date of experience: April 2, 2019