Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of The Tack Room

The Tack Room

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate The Tack Room?
grey stargrey stargrey stargrey stargrey star

The Tack Room Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
1

Instant Feedback

999 reviews

We monitor reviews for authenticity

Kat K.
3 reviews
0 helpful votes
Follow Kat K.
Unfollow Kat K.
Share Review
Report Review

The Tack Room never disappoints
April 2, 2019

The Tack Room never disappoints. Received items well packaged and in less time than expected.

Date of experience: April 2, 2019
Margaret B.
1 review
0 helpful votes
Follow Margaret B.
Unfollow Margaret B.
Share Review
Report Review

Great and quick service
April 2, 2019

Great and quick service

Date of experience: April 2, 2019
Candie W.
1 review
0 helpful votes
Follow Candie W.
Unfollow Candie W.
Share Review
Report Review

They processed the order quickly, but I have never ordered a lead rope before, to discover that it was so tiny...

Date of experience: March 31, 2019
Elizabeth B.
1 review
0 helpful votes
Follow Elizabeth B.
Unfollow Elizabeth B.
Share Review
Report Review

Easy to navigate page, was able to find the boots I wanted in the sz needed quickly

Date of experience: March 29, 2019
Julie M.
1 review
0 helpful votes
Follow Julie M.
Unfollow Julie M.
Share Review
Report Review

Wonderful experience!
March 28, 2019

Wonderful experience! Products we're in stock in the colors and sizes I needed. They were shipped timely and arrived much faster than I anticipated!

Date of experience: March 28, 2019
Madelyn K.
1 review
0 helpful votes
Follow Madelyn K.
Unfollow Madelyn K.
Share Review
Report Review

Great experience!
March 27, 2019

Great experience!

Date of experience: March 27, 2019
Christine O.
1 review
0 helpful votes
Follow Christine O.
Unfollow Christine O.
Share Review
Report Review

Had exactly what I wanted
March 21, 2019

Had exactly what I wanted.

Date of experience: March 21, 2019
AliciaC B.
1 review
0 helpful votes
Follow AliciaC B.
Unfollow AliciaC B.
Share Review
Report Review

Fast processing and shipping
March 19, 2019

Fast processing and shipping

Date of experience: March 19, 2019
Lorraine H.
1 review
0 helpful votes
Follow Lorraine H.
Unfollow Lorraine H.
Share Review
Report Review

Good product selection, reasonably price, fast shipping.

Date of experience: March 17, 2019
LMD W.
1 review
0 helpful votes
Follow LMD W.
Unfollow LMD W.
Share Review
Report Review

Super easy transaction and super sonic shipping!

Date of experience: March 15, 2019
Strings R.
1 review
0 helpful votes
Follow Strings R.
Unfollow Strings R.
Share Review
Report Review

Easy to work with
March 15, 2019

Easy to work with. Great transaction.

Date of experience: March 15, 2019
Caroline S.
1 review
0 helpful votes
Follow Caroline S.
Unfollow Caroline S.
Share Review
Report Review

Fast shipping!
March 14, 2019

Fast shipping!

Date of experience: March 14, 2019
M W.
1 review
0 helpful votes
Follow M W.
Unfollow M W.
Share Review
Report Review

Great selection, good prices, fast delivery
March 14, 2019

Great selection, good prices, fast delivery.

Date of experience: March 14, 2019
Gregory L.
1 review
0 helpful votes
Follow Gregory L.
Unfollow Gregory L.
Share Review
Report Review

Easy to navigate and order
March 13, 2019

Easy to navigate and order

Date of experience: March 13, 2019
kathleen g.
1 review
0 helpful votes
Follow kathleen g.
Unfollow kathleen g.
Share Review
Report Review

Great website
March 12, 2019

Great website

Date of experience: March 12, 2019
KJ L.
1 review
0 helpful votes
Follow KJ L.
Unfollow KJ L.
Share Review
Report Review

Order arrived quickly
March 10, 2019

Order arrived quickly.

Date of experience: March 10, 2019
M S.
1 review
0 helpful votes
Follow M S.
Unfollow M S.
Share Review
Report Review

Tack room is amazing!
March 5, 2019

Tack room is amazing! The product we ordered was too small and had to send it back, but will definitely order from them again. Great experience so far!

Date of experience: March 5, 2019
Zach F.
15 reviews
0 helpful votes
Follow Zach F.
Unfollow Zach F.
Share Review
Report Review

The staff were very helpful both about the sizing of the product (jacket) and about shipping. I will shop here again!

Date of experience: March 5, 2019
Sean D.
2 reviews
0 helpful votes
Follow Sean D.
Unfollow Sean D.
Share Review
Report Review

The gloves arrived last week but I just got home after a business trip to Arizona. They look and fit fine.

Date of experience: March 4, 2019
Joan P.
1 review
0 helpful votes
Follow Joan P.
Unfollow Joan P.
Share Review
Report Review

Always great shopping with The Tack Room!
March 3, 2019

Always great shopping with The Tack Room!

Date of experience: March 3, 2019