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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.
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My order was shipped quickly and accurately. We also received great support for a separate order that my wife placed. Based on my positive experience, I will consider The Tack Room for future purchases.
The salesperson was extremely helpful in choosing the right tail match for my horse
Excellent! It came very quickly.
It is the best fitting and best looking pad.
I was looking for a navy blue women's hiking shirt, and my search inquiry brought me to The Tack Room. I had an overall great experience with this store. Their products are accurately described on the website, and they even provide a phone number, and an on-site person answered my questions about the shirt before I placed the order. And, they followed up with an email to make sure I received my order, which arrived very quickly. I would not typically be shopping in an equestrian-related store, but they have excellent products that anyone can use.
I needed a new hunt coat since mine got destroyed during a wild hunt. They had exactly what I needed and got it to me before my next hunt! Great customer experience and the coat is lovely.
Placing the order was straightforward, and the case arrived promptly. The leather is smooth and soft to the touch, evoking the feel of an English saddle. My phone fits perfectly, and the credit card slots are snug enough to keep the cards securely in place without slipping. The craftsmanship is excellent.
I ordered a vest on line that I wanted to take on a vacation with me, so after ordering online I emailed them asking if they could ship right away. I got an email confirming they would and got it in a few days. The Ariat vest is the cutest and the Tack Room service was incredible!
Highly recommend! Will order from them again!
I waited until the last minute to buy a Christmas gift for my daughter and The Tack Room came through for me! She received her package 2 days before the holiday and loves her Ariat Ashley 2.0 vest. It's a perfect fit and will serve her well for both riding and dog walking. I would definitely order again from The Tack Room! Thank you.
Thanks for the package I finally located my package that was shipped to the wrong address
I was a little worried at first ordering a personalized item a week before Christmas but it arrived on time to go under the tree!
Ordering online was easy. I even received a phone call asking if the order was for Christmas and Margaret made sure the package arrived before Christmas.
Great people working at the TackRoom.
Corgi thank you notes are adorable. High quality paper and ink. Delivered very quickly. So glad I both them!
I wish all Christmas shopping could have been this easy. From beginning to end, customer service was excellent. I received my purchase even quicker than expected. Completely satisfied with my shopping experience. Thank you.
Quick and easy ordering + good price for the gloves, but, oof, the cost of shipping!
Ordered the above jacket in the "Trench" color. I love it, as I was needing a lighter weight jacket. I did size up one size from reading other reviews that it runs small. Also, love the neutral color. Great experience with ordering online from "The Tack Room".
My horse relies on the Ezium supplement and your store was the only one that had it. I placed the order and it was received quickly. Thank you!
The experience was a good one. I did not expect my product to arrive so quickly because my experience has been at least a month with other products ordered online. Thank you for being so prompt with filling my order and shipping it out.
Have been searching for months for the right safety stirrups for our daughter and finally found some at a price we could afford
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Fastest shipping item just as described good quality, would buy from again thank you!
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