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The Tack Room

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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The Tack Room Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
1

Instant Feedback

999 reviews

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Christine R.
1 review
0 helpful votes
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Checkout easy, fast delivery
July 15, 2019

Checkout easy, fast delivery. Will order from them again!

Date of experience: July 15, 2019
Lisa C.
23 reviews
0 helpful votes
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What a pleasure to do business with Tack Room Online! The website is easy to navigate, my order went through quickly, and I received my order super fast. AND, it was wrapped up in cute tissue paper. What more could I ask for?!?!?!

Date of experience: July 14, 2019
Ann T.
1 review
0 helpful votes
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I love the promptness of this shop!
July 13, 2019

I love the promptness of this shop!

Date of experience: July 13, 2019
Ava K.
1 review
0 helpful votes
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Excellent pricing and prompt delivery
July 4, 2019

Excellent pricing and prompt delivery.

Date of experience: July 4, 2019
Susan C.
1 review
0 helpful votes
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Easy to order; excellent communication about shipment status

Date of experience: July 3, 2019
John S.
1 review
0 helpful votes
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Fine
July 2, 2019

Fine

Date of experience: July 2, 2019
Katherine J.
1 review
0 helpful votes
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I ordered medium sorrel and was shipped light sorrel.

Date of experience: June 30, 2019
Jackie B.
1 review
0 helpful votes
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Great service and fast shipment!
June 27, 2019

Great service and fast shipment!

Date of experience: June 27, 2019
laura b.
1 review
0 helpful votes
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Quick shipment
June 26, 2019

Quick shipment. Good quality

Date of experience: June 26, 2019
Melodee G.
1 review
0 helpful votes
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The items I needed were easy to find and reasonably priced.

Date of experience: June 19, 2019
Jill V.
8 reviews
0 helpful votes
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Website was very slow
June 18, 2019

Website was very slow

Date of experience: June 18, 2019
Dennis X.
15 reviews
0 helpful votes
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Website was quirky
June 18, 2019

Website was quirky. Search functioned poorly.

Date of experience: June 18, 2019
pamela i.
1 review
0 helpful votes
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Excellent service
June 17, 2019

Excellent service

Date of experience: June 16, 2019
Bryan D.
1 review
0 helpful votes
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My experience with The Tack Room was great
June 15, 2019

My experience with The Tack Room was great. They followed up with me on my purchase. I unfortunately ordered the incorrect size and they quickly got me the correct size. I will definitely be ordering from them again.

Thank you

Date of experience: June 15, 2019
mary b.
1 review
0 helpful votes
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Every experience with the Tack Room is great
June 13, 2019

Every experience with the Tack Room is great.

Date of experience: June 13, 2019
Helen S.
1 review
0 helpful votes
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YES WAS VERY EASY, BUT ITS SEEMS WHAT I GOT IS NOT QUITE WHAT I NEED

Date of experience: June 12, 2019
Heather S.
1 review
0 helpful votes
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Great selection of high quality items at fantastic prices! I'm glad I found this site and will be a future customer, for sure!

Date of experience: June 10, 2019
Mary A.
25 reviews
0 helpful votes
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Easy to find, easy checkout
June 8, 2019

Easy to find, easy checkout

Date of experience: June 8, 2019
Jaye R.
1 review
0 helpful votes
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Fine
June 6, 2019

Fine

Date of experience: June 6, 2019
Alyssa D.
1 review
0 helpful votes
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Easy to purchase online with a great product selection, fair prices and even bought what I needed during a sale, and super fast shipping - what could be better?!

Date of experience: June 4, 2019