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The Tack Room

4.9

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The Tack Room Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
1

Instant Feedback

999 reviews

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Chris W.
1 review
0 helpful votes
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Love the Tack Room!
August 15, 2019

Love the Tack Room!

Date of experience: August 15, 2019
Brianne Z.
1 review
0 helpful votes
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Thank you so much for carrying this product!
August 13, 2019

Thank you so much for carrying this product! Checkout was easy and shipping was very fast.

Date of experience: August 13, 2019
SA U.
1 review
0 helpful votes
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N/a
August 13, 2019

N/a

Date of experience: August 12, 2019
Rene F.
1 review
0 helpful votes
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They are the best!
August 12, 2019

They are the best! Great discounts and immediate free shipping on orders over $65

Date of experience: August 12, 2019
Josephine P.
1 review
0 helpful votes
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Good selection; sort function does not seem to work. Quality workmanship & lovely fabrics

Date of experience: August 10, 2019
Jamie Z.
6 reviews
0 helpful votes
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Super fast and easy
July 31, 2019

Super fast and easy

Date of experience: July 31, 2019
Kathy B.
6 reviews
0 helpful votes
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Great price and fast shipping
July 31, 2019

Great price and fast shipping - thanks!

Date of experience: July 31, 2019
Michael T.
1 review
0 helpful votes
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Website is too slow
July 31, 2019

Website is too slow

Date of experience: July 31, 2019
Diane S.
13 reviews
0 helpful votes
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.
July 31, 2019

.

Date of experience: July 31, 2019
K S.
1 review
0 helpful votes
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I found exactly what I was looking for at a great buy.

Date of experience: July 31, 2019
Karen V.
17 reviews
0 helpful votes
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5 stars for tackroomonline.com that carries 5 star English equestrian products. Keep it up!

Date of experience: July 30, 2019
Mary C.
1 review
0 helpful votes
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A little slow loading items
July 30, 2019

A little slow loading items

Date of experience: July 30, 2019
Nikole B.
1 review
0 helpful votes
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Good Selection
July 29, 2019

Good Selection. Site is very slow

Date of experience: July 29, 2019
Donkey l.
1 review
0 helpful votes
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Got here fast!
July 28, 2019

Got here fast! Just what I wanted.

Date of experience: July 27, 2019
Sonia G.
1 review
0 helpful votes
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I had various emails asking about a bit and received a quick response each time.

Date of experience: July 26, 2019
Jacqueline K.
1 review
0 helpful votes
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Delivery was timely, excellently packaged!
July 23, 2019

Delivery was timely, excellently packaged! This product is excellent for horses feet! Use it over the sole, the outside, filling the nail holes. It moisturizes, stops thrush, keeps feet healthy and having it delivered is the best!

Date of experience: July 23, 2019
Cindy T.
3 reviews
0 helpful votes
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Very nice
July 21, 2019

Very nice

Date of experience: July 20, 2019
Sarah J.
2 reviews
0 helpful votes
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Shipping was too expansive
July 18, 2019

Shipping was too expansive

Date of experience: July 18, 2019
Angel L.
1 review
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The pictures of items are clear
July 17, 2019

The pictures of items are clear. The staff tries to answer your questions as quickly and as detailed as possible.

Date of experience: July 17, 2019
Cheryl L.
1 review
0 helpful votes
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Really quick service and the products were well packaged to ensure they arrived undamaged

Date of experience: July 15, 2019