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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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Can't wait to pull it. It looks good. A little pricey bit if it catches fish, its worth it
Place my order with Tackle Direct for 2 SP Lures 10 days ago, my pay pal account was charged, sent a email where are my lures, the response was they are back ordered. Charged my pay pal account, knowing that didn't have the product that is unbelievable. I purchase them at Cabela's. Let see how long it takes to credit my account.
I ordered a reel on 6/20 and there was a 7-14 business day wait on it, ok no problem. So business day 15 rolls around and I hear nothing back from them, I contacted them and asked about the order and the next day on business day 16, Kelly from cs said sorry its out of stock... WHY DOES IT TAKE 16 BUSINESS DAYS TO TELL ME THAT AN ITEM IS OUT OF STOCK?
This is a real paradise for fishermen.
As I am the one, I decided to look at the assortment here. I didn't need any spinning, because i have the most advanced one, but as for the nets and lures... I ordered them here, because their range if quite big and it was interesting for me to stare at the monitor for a couple of hours, lmao.
On top of that, I now think of changing spinning reel. Yeah, i said I got one of the best spinnings, but i see there are some more fancier.
Update 4 days later. I did not received a call the next day. So I call the following day and got Billy to inform me that he will have Chris call me back. Chris agree to send me a prepay shipping and resolve the issue by refund or exchange. I sent the rod back so let's see how this end.
Original review: Just got off the phone with Craig. I sent an email but got no reply so I made a call. Receive a fishing rod with bent blank. He said it is normal does not affect the function, but would anyone wants to pickup a bent rod while shopping for a fishing pole. Return shipping is gonna cost me $20. I am waiting to get a return call from them tomorrow and update this review. Otherwise, I will not be visiting or buying anything else from this place. I will share my experience with those around me also.
I've been waiting for an exchange of a zucchini STARBOARD tracker for over a month every time I call to check on my order I get the same B's the company is still making it. They said it would be there on the 25th BULL S#@T it shouldn't take over a month to put together a spreader bar 20 squids. There service stinks
Ordered from these guys last weekend. They canceled my order under "suspicion of fraud".
When I wrote to them asking what exactly confused them - they said they didn't like my address.
Then I asked if I could change my address but keep the prices that were on the order. They stopped answering me.
I'm staying in the Philippines presently and the country lacks comprehensive tackle stores. After an initial 'hiccup' because the billing address and shipping address on my credit card differed I was able to have everything I wanted sent from Tackle Direct. A very professional company I'd recommend to anyone (...and have already recommend to a number of friends).
Well after ordering something so simple I have waited for approximately three weeks I don't think that you should be able to sell somebody something that isn't in stock basically if you don't Have it in stock you should probably let me go somewhere else and purchase it very disappointing
Simms products at a good price and delivered promptly
Had some items shipped some on BO from manufacturer...and they were all over it and knew exactly what my order status was on phone
Tackle Direct has it going on. They can BEAT the big boys, not just compete. They have the inventory, good prices, fast shipping, and excellent post sale communication. Totally happy customer.
Order was received very timely and website makes it easy. My order was short two items that I guess were no longer in stock? I should be getting a $ credit for the missing items.
These rods are perfect for bull drum. They are light, plenty of backbone, yet let you feel the fight. Great graphics also.
Ordered and received my new Shimano Vanford 1000 spinning reel. Tackle Direct is my go to tackle place. They always have what I need/want. Super fast processing and shipping. Great prices also! I am very happy with TackleDirect and my new Vanford. Thank You TackleDirect
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.
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