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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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Order came but was delayed for a few weeks,
Probably due to the Pandemic.
Everything went very well
Great!
As always fast shipping, great packing and a great place to get fishing supplies.
Very easy to order and was delivered very promptly.
Great
I ordered the PENN 3500 Spinfisher VI combo, I received the rod & reel separately, rod was delivered in a nice well packaged tube, but unfortunately the tip was broken off. I immediately emailed TackleDirect and was assured they would replace it, which they did. They emailed me a return shipping label, etc with no questions asked! As soon as the returned pole was received, they shipped out the replacement which I received with no issues, the reel was delivered with no issues. Thank you for the excellent Customer Service!
Shipped and arrived timely
Excellent
Correct order received quickly
Great tackle shop good staff & family owned ship promptly
No issues always on time delivery.
Its fair
Excellent
Always easy to shop with TD!
Experienced no problem(s)
Everything I ordered was delivered when expected.
Alway very easy with you guys never a problem
Shipped in a timely manner
Your purchase process was great but when I realized that the shipping address was wrong I couldn't get your system to let me make a change. The postal service was even worst but we did finally get the merchandise to the correct address.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.

