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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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I'm impressed with their service and tackle. They have a wide variety of tackle and equipment. Their customer service is great.
Product came well protected and was shipping on time. I have always had a great experience and the staff is very friendly and knowledgeable
Clearly the rod was broken when shipped because the tube it shipped in is too short for a 7' rod? WTF!
I am satisfied with this fishing rod, although it is a bit heavier than I expected. I will recommend my friend to buy it
Good service fast delivery and exactly what I wanted! A friend recommended this Lews spinning rod as he fishes charters freshwater and salt water here in SC. Will enjoy hooking a big one on the finesse rod setup that I've done with it.
Item works great! Lightning fast delivery, couldnt be happier! Very excited to test out rods and reels.
Fast shipping, great products at lowest prices. I couldn't find the ugly stik striper series spinning rod anywhere, my favorite rod. Only tackle direct had it. Great rod for the money.
Ordered several hundred dollars of tackle, 3 weeks later no delivery no tracking, three emails with promise to get answers 5mdays ago, pitiful business efficiency and customer service use some other site...
I ordered a rod on March 12. TackleDirect posted a status update March 13 indicating a shipping label had been created. That was the last update. It seem that TackleDirect created the label, but may have never actually shipped the rod or it would have been scanned somewhere in the USPS system. Now TackleDirect is not responding to email inquiries related to the rod. Lost? Still in inventory? TackleDirect isn't responding.
I ordered a reel on March 14 and it arrived quickly on March 18. That was great. TackleDirect seems to be halfway OK.
Excellent products at a great price.
Could not get it to take my card, so had to use paypal. Somewhat frustrating.
Great service and a correct product at a great price.
Able to find/buy a PENN rod not available anywhere else. Additional fees (shipping tube/$8) not identified until checkout.
I really appreciate how well you organize the specifications and descriptions of your products, often info better delivered than manufacturers do. That alone is why I always go to you first.
Items I needed in stock and easy to find.
Quick and easy purchase.
Customer service was outstanding.
They had what I wanted in stock at a great price.
It took several weeks to get the product that I ordered, but it was the correct item (it was on back-order).
Great price for a quality product
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.
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