PURCHASED A SWIM SUIT. RECEIVED IT AND IMMEDIATELY PUT IT BACK IN THE BAG TO RETURN FOR REFUND. MATERIAL & QUALITY WAS SUBPAR. SENT IT BACK FOR A REFUND. MARKED ALL THE RETURN FROM CORRECTLY & JUST GOT AN EMAIL NOTIFING ME OF MY eGIFT CARD. I WANTED A REFUND. CALLED TO DISCUSS WITH CUSTOMER SERVICE. CARMEN TOLD ME I HAD TO PAY A $9.99 RETURN FEE (WHICH I DONT FEEL I SHOULD HAVE TO PAY SINCE THEIR PRODUCT WAS SUBPAR) AND ON THE BACK WHERE ALL THE RETURN INFORMATION THERE IS A STATEMENT THAT SAYS A $7.50 RETURN FEE WOULD BE DEDUCTED FROM CREDIT FOR RETURN. CARMEN WOULD NOT EVEN HONOR THE $7.50 SO I ASKED TO A SUPERVISOR DEB #******* AND SHE TOLD ME I HAD AN OLD INVOICE AND I WAS CHARGED $9.99. OLD INVOICE NOT MY FAULT, POOR QUALITY NOT MY FAULT. IN THE NUTSHELL DO NOT BUY FROM THIS COMPANY.!

Horrible experience buying & returning bathing suit from this company. Don't buy from them. They charge you for shipping to buy the bathing suit. When you want to return merchandise they provide you a shipping label but if you use it the refund goes back on a gift card. Or you can pay out of pocket to ship merchandise back to them. At this point such a bad experience who would want to buy anything from them again especially a bathing suit which already is challenging for women. Then another caveat if you call them and request the refund to go back on the credit card you used to buy product they charge you $9.99 fee, so unbelievable. Such terrible customer experience.

Ordered several items for a work trip in early March. Items took longer than expected to arrive and I'd miscalculated size. I called and was told they could not send me the exchange items. I had to order the smaller size and pay for expedited shipping. Trip cancelled due to COVID. Missed the deadline for the return and they shipped my return items back to me without giving any accommodation for the pandemic. They should have extended the return window due to the pandemic. I'll never order from them again.

Zero customer service, no one to answer the phone and if you are lucky, you will get an email response of one sentence days after sending your inquiry. Awful return policy. Return for any reason gets you website credit unless you are willing to go out and ship items back at your own expense. And for exchanges you have to purchase your new item before sending the unwanted one back and there is no way to get the same price you originally purchased at, assuming they have your size in stock to exchange. Also shipping takes much longer than the average online purchase

Buyer beware, shady practices... Be careful that you don't hit 'place order' before entering your promo code which is AFTER that button because they absolutely will not give you your 40% off if you miss it and you probably will. Your item is probably on backorder but they won't tell you that either, they will reassure you that it's on your way until you get a mailer a week later advising you of your delay. Try calling customer service you say? Pointless, they can do nothing about the promo code and they can do nothing about canceling your order which is absolutely insane. I should be able to cancel my order anytime as long as it has not been shipped.

After vocally calling them out to do something about my dissatisfaction as a customer, instead they chose to block me on Instagram so that I am not able to post bad reviews discouraging consumers from falling for their fraud. Do not buy from this company!

Wish I had read reviews before ordering. Received with treads hanging off and terrible quality. NO PACKING SLIP. I called customer service and explained everything and was told they would send me a return label and I would not have to pay postage. Never tried it on. I have photos of protective strip and label still attached and thread hanging. I am told today when I called to inquire about my label that I would get a gift card or they would deduct 9.99 for shipping. Then I went on the reviews and am afraid if I ever do get a label I won't get any money back because the girl I spoke to kept saying I would get a gift card. All I wanted was my money back. I will never ever shop this company again. They are a total rip off. I am afraid to send this horrible swimsuit back as I probably won't get my money back. Tried to add a photo but won't take it. Surprise Surprise

I wish I had read some reviews before ordering from this company. I placed my order on 6/13, nearly $200. On 6/16, I received notification that my order had shipped and a tracking number was provided. I tracked it every day and it continued to show that it would update once Fed Ex received the package. I called the company, with no luck of getting through to someone. So, I sent an email. No response. Fast forward a few more days, to 6/21. Still shows the same thing, package hasn't made it to Fed Ex yet. I send another email. Nothing. 6/22, shows package has shipped, with an estimated delivery of 6/30. I emailed a third time. It's now nearing 9pm on 6/25 and still no response. I just sent a 4th message, email and on Facebook. I do not recommend purchasing from here. There are several other sites that I had been on but chose this company. Big mistake.

I wish I read the reviews before buying from here! I purchased 5 swimsuits, and despite following their size guide, the swimsuits fit terribly.
I paid for my own returning shipping/tracking through UPS to return the swimsuits. Yet, they only refunded me for 4 swimsuits. They said the 5th swimsuit could not be refunded or returned to me because it was missing tags or missing the panty liner. Obviously a canned response as they did not specify. I returned all suits completly intact, with tags and panty liners. Yet, they are being dishonest in saying I did not.

Save yourself the hassle... get your swimsuits elsewhere!

Placed my order on 6/14. Received email on 6/17 stating my order has shipped with an estimated June 22 delivery date however the FedEx tracking number provided states the package has still not been received by Fedex. When I called customer service to find out where the package currently is, I was told it has not been shipped yet and yet, I can't cancel my order. Valarie notified me that orders are delayed 5-6 days and she apologies they sent and email stating otherwise. No delays in processing my payment, making a fedex delivery slip so they could send me tracking # or sending me an email stating my order has shipped. Only issue delay is sending the actual product.

Return policy on website states to fill out questionnaire on the back of the packing slip, affix return label to original packaging and ship. No packing slip was in the package. Called them and after I was on hold was told that they have gone paperless and will send me an email for a gift card for the return. If I choose not to accept the gift card they will process the return less $9.99 for processing. This is bull$#*!! I paid over $100 for this swimsuit. Was able to find the exact same swimsuit on another site (Roamans) who they are affiliated with for half the price. Ridiculous. I will never use this site again nor recommend to anyone. Should have read the reviews before I ordered. My bad.

I ordered on 4th of June, then waited for shipping, send them too many emails, no answer... Then I contacted with Corinne, thanks her, she answered and led me... they told that they cancelled my product cause of wrong billing address, I said ok it could be my fault, I can order again, please cancelled the provision you take from my bank then I can get my money back... they told me they did!
It's 20 th of June now, my bank told me if they cancelled end of the day, then money would automatically back to my account... my bank send me the approval code that swimsuitsforall didn't cancelled, my bank cant do anything, soo I send them the code and still waiting them to cancel... to get my money back for the product I never get...
Everything mustn't be that hard, if they really canceled my provision at the end of the day as they said, I would be ordered my new suit but I really get tired... Please be carefull while ordering!

This is by far the WORST company I have ever ordered from. I tried canceling my order right away and they said I only have 25 minutes to cancel. However I was on hold 45 minutes before I could get anyone to respond. They would not cancel it, did not send me a return shipping label. I called back waited another 45 minutes took 1 week to get a return shipping label emailed to me after I called and emailed them multiple times. I also requested they put the money back on my original form of payment and they told me I would get an E-Gift Card. I was then put on hold waiting for a supervisior because I did not want this suit to begin with and they hung up on me while I was waiting. I had requested original form of payment when I spoke to them the week prior and it seemed to be no problem, but now it is. It is not fair to get a gift card when I am returning an unopened package that Ive been canceling since the minute I placed the order. I have NEVER dealt with a worse company. Not to mention I placed 2 other orders that day (before I knew the hell I would be dealing with) and they canceled 1 order and could not explain to me the reason it was canceled. I literally have NO IDEA how they stay in business with such terrible customer service.

Ordered on June 1st. They state it shipped on June 10th by Fed Ex. Gave a tracking number and all. Fed Ex said they do not have the package has not been sent to them, but the label was created. Wow... that is a slimy way to try to convince you they shipped the item. Called to cancel and of course can't because FEDEX has the package. Who should I believe them or FEDEX. My bet is on FEDEX. Guess we will wait to see if and when it shows up. I realize these days shipping is delayed, but to try to tell you it shipped when it hasn't.