Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SwimOutlet.com has a rating of 1.8 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SwimOutlet.com most frequently mention customer service, return shipping and business days. SwimOutlet.com ranks 217th among Swimwear sites.
We monitor reviews for authenticity
Always a great selection, always great prices, always great service! No reason to search for anything swimming, anywhere else.
THIS JACKET PREVENTED ME FROM AN SURPRISE INDIAN ATTACK.
FORTUNATELY. MY LIFE WAS SPARRED FROM GOING UNDER A STRONG CURRENT. A MERE PRICE FOR KINDNESS AND DETERMINATION TO SWIM AMONG FREINDLY AMERICAN SAVAGES.
THANKYOU. AND GERONIMO.
MAURA F SCHARETG
HAVE BEEN WAITING TO STILL RECEIVE PRODUCTS PURCHASED. Hard to review a non existent product. I understand we are in pandemic
My rash guard did not arrive! Hard to review a non existent product. I understand we are in pandemic with an incompetent corrupt postmaster but I wish tracking were possible.
I am shopping for a young teen and two differently shaped 10 year olds. It is a fantastic variety of gear. I find the different sizing for the different models of clothes very difficult to navigate. The prices and variety is outstanding.
What can say.? See above! What can say? AH, you need 10 characters!
See above! What can say? See above! What can say? See above!
I like your website and selection but do not appreciate having to purchase a membership to get the advertised prices (i. E. 30% off Nike). I also think the shipping should be free.
I have been a customer for many years and was also subject to having my credit card hacked because of your website. I got the letter notifying me long after my card was already being used. What a mess!
I have been buying a lot of my swim merchandise on Amazon because of discounts and the price of shipping.
Make me happy again!
Great shop for swimsuits have bought one and order 3 more fast shipment and while pakage is stille in transit you van track it by mail
Honestly, the experience was really pleasant and comfortable, the product describes its specifications well as well as the size table. Thank you
They do have good prices, but now, to get the best prices, you have to buy an annual membership. Also, when searching for a specific size swim suit, several come up, but when you go to order, many of the sizes are sold out. They need to fix the website so that the search only reveals available products.
Their team rebate program is a nice perk.
Tried shopping Swimoutlet.com as their website clearly says "ships to Europe" After waiting a month and noticing my shipment was being returned to sender I contacted support who blaimed me for giving them the incorrect zip even though this exact same zip number has always worked fined. After a whole other month of waiting (2 months in total) the exact same thing happens agains. Contacting support again they start by twice asking me if I want refund which I refuse, saying I want ordered products. They then try to tell me that their still waiting for my package being returned from first time around. I have two tracking numbers in my hands so easy for me to show that is not correct. At this point the support enforces a refund on me, telling me that I was never even suppose to be able to order the items that the only reason I could was because of a system glitch. Website looks fine but their tactics and extremely $#*!ty customer support does not. Will not do business with again and will not recommend anyone doing business with them.
The folks at Swimoutlet have always gone out of their way to help me with my merchandise needs. They offer sales, delivery dates are met, and they honor their commitments.
I enjoyed the Shopping I did. The SWIM BRIEFS, I purchased, I like. Everyone should shop at SwimOutlet. Thanks
While they do have a great selection of products and I have purchased many items from SwimOutlet in the past, I have found their customer service to be really really bad lately. The person (Queency) who communicated with me via chat today was borderline rude telling me that the delivery date was clearly indicated when I checked out and that it was pretty much my fault for missing it. This is incorrect. The shipping was clearly listed as being 2-6 Business days. I am still waiting for my products. I also find amusing that the "Rate your experience" button does not allow you to indeed leave a comment on your experience. Quite telling...
I will never ever buy anything from this company again. They sent a damaged goal for the pool and say I can't return it. So unethical. Don't shop from them. Not to mention poor customer service. They lie and say they will call me
Back and need to get more details.
I've been a long time customer of SwimOutlet. Overall, this is a reliable company, that has an amazing selection, and awesome prices. Also, the loyalty program they recently introduced allows me to save even more. They do need to improve some of their size charts though.
Order a pair of googles on the 8/23. Was shipped the same day. Fast forward to 9/14 and I am still waiting for my googles. They are inconsistent with delivery. My package left Martinsburg, WV on 8/27 and arrived to my city on the 9/1. How/why the heck does my goggles/package say it's on its way to Martinsburg, WV Again today (9/14). SMGDH
Buying another pair of swim shorts was a quick and easy transaction.
Is there any way I could contact Swim Outlet?
The shoe looks good, but it is very hard to get on, as I have arthritic hands. I was sorry that I had to return them,
When I placed the Order shipping estimated 2 days I gave extra time with Covid here we are 10 days later and still no order when I called they told me another 3 days we will see... I
Answer: Now many outlets very expensive because live expensive and all price go up
Answer: It sucks. They don't give you a full refund. They deducted $12.00 from my $60.00 shorts. And then they had the odacity to charge me for the return shipping fees! Never again.
The Web's Most Popular Swim Shop with hundreds of brands and thousands of products all at the best prices! Check out sister site https://t.co/dSB6Q3dMGd, too.

