SwappaReviews 3,174

I found a great deal for an 64GB iPhone 6s in really good condition on Swappa. As with any internet reselling market, do be cautious. That being said, the excellent thing about Swappa is that sellers are required to be super clear about what they're selling. They have to post all kinds of pictures and pretty much answer any (reasonable) question you ask about the device. I was lucky enough to find my phone at a really good price and deal with a clear, communicative and professional seller. I don't know if they're all like that but you can always check reviews for specific sellers if you're wary. A lot of them has 4.5/5 stars profiles. It's a great place to find slightly used phones in top condition on the whole.

I've been on swappa.com for about a month. I have sold 3 items (phones/tablets) and purchased one(tablet). It's been a good experience overall. Most of the people on the site are good natured and ready to conduct business. There are many people "newbies" on this site selling items for the first time (like me) - therefore they have no ratings which makes it difficult to know who to trust. So far, this hasn't been a problem for me - or for those purchasing from me (I had no rating until I sold my first item).

One nice feature is that you can link your swappa.com account to your eBay account and Swappa will post your eBay rating. This gives you some additional information as to the worthiness of the sellers, but this is an easy system to game.

One of the selling points about Swappa is that there are no Seller's fees - the "buyer pays" Swappa's fee. Depending on how you look at this, it is and is not true. Swappa's fees are built into the seller's price. The seller doesn't get all the money the buyer pays. Still, the analysis shows that Swappa's fees are less than some you'd pay elsewhere (about $5 for every $100 of the sales price). Swappa uses PayPal to complete the sale - so the seller has to pay PayPal fees as well (same as anywhere, eBay, etc).

There is a sufficient marketplace of buyers and sellers - even for some obscure items. One Tablet I sold was not very well-known. There were only 2 up for sale and only one other sale for this item - ever. But I was able to find a buyer after waiting about 3 weeks.

Swappa allows for communication between Buyer and Seller even before the sale in the form of posts that all can see. After the purchase, the buyer and seller have a private area to post/communicate to discuss items such as the shipping details (for example: should I put signature required on the shipping?) and for any problems or questions related to the product sold or the transaction. Swappa staff is also available to intervene or answer questions.

All in all, it's a decent site for buying and selling electronics. I appreciate having an option other than eBay or places like Gazelle. I plan to continue to use Swappa to buy sell my mobile tech.

I honestly love Swappa. I haven't sold anything through it, but I have bought two phones. The only issue I have is that there is no option to directly message a seller. I had a phone I was interested in, but someone bought it before I could. The seller had another phone of the same make and model - they said they would post it later. The comments for people other than the seller and buyer were then turned off for that phone. There was no way for me to message the seller and say that I was interested in the other phone. Luckily the seller had another active sale that I could comment on at the time. It would have been much easier to just message the seller directly.

Have sold over 5 phones on swappa and never had an issue. Great community and staff. The experience selling here is much better then ebay and there are no seller fees.

You DO not want to sell on Swappa. I sold on it for close to 3 months and had 10x more scammer's than I did on eBay for 5 years. The Swappa staff does not care at all about seller's PERIOD. Now if your buying a phone it is a great place to buy one because read my previous sentence. If you notice you will most likely not run into any seller that has more than 100 feedback and that is because they give up and stop selling on Swappa.