SwappaReviews 3,174

I was able to compare trends in prices, read reviews on the various sellers, and then purchase a used phone in EXCELLENT condition. I love the high standards sellers must meet in order to list devices. I was VERY happy with my experience. I would buy another device from here again!

Swappa experience was ok, received phone in good order and promptly (Galaxy S6 Active). Bought phone in "New (resale)" condition in June, phone quit working in October. Now have to buy another...

I bought 2 phone's via swappa and the only thing they did was send the seller my email I had sent them. It was PayPal that actually got my money back. I understand 1 phone but 2 come on. I'll never use Swappa again and buyer beware. How do they really check that these device's are decent... worst experience ever... but if your needing to dump a crappie device this is an excellent site.

I love this website, I buy most of my cell phones here. The prices are always so much better than buying brand new from the carrier, and I've never had any problems with the phone being different from advertised. Sellers are usually very good at responding to questions and shipping in a timely manner. I've never dealt with their customer service since I've never had any issues.

When PayPal charged my credit card twice and the seller was insistent that he hadn't received ANY payment@ all, I tried to get some help from Swappa customer service. They were very dismissive... kinda like "sorry about your luck, not our problem, good luck with PayPal." So although the phone I bought is excellent and was a great deal $$-wise, I doubt that I'll use the site again

After a little research, I was able to identify my best option for phone replacement at a reasonable rate. The phone arrived within days in perfect condition, unlocked, and ready to use on my Straight-Talk account with the 99-cent purchase of a sim card. I would definitely recommend Swappa to friends. Thank you. BK

One of my brothers suggested this site as I was looking for a used phone for my son. The prices were great, but they only took PayPal. My issue was I had not used PayPal since I live at my previous residence. After a couple frustrating PayPal modifications and the help of the seller and the Swappa team, I was able to complete the transaction.

I will definitely use Swappa again.

This is the sixth phone I have purchased using Swappa and all of the transactions have been great experiences. Buyer beware, obviously, but if you are reasonable and willing to do your homework, Swappa can be a great way to upgrade or replace your device for less.

Terrific phone, quick response, accurate and trouble free in all areas. 2nd time user.
Highly Rec; A+ both site and seller!

Got a nearly new Moto g5 plus for less than $200. I would recommend this site to anyone. I'll be back for future purchases.

I have sold a number of items on Swappa and purchased three phones there. Each experience has been positive and smooth. Swappa Help, if needed, is super quick and attentive. I've purchased from private and trusted sellers and had good results both ways. With each transaction, I've shopped my options and ended up back at Swappa. Great site!

Fourth time using Swappa and it goes over smoothly every time. Perfect website for getting a phone at a discount price.

I happen to stumble over to the Swappa site while looking to buy unlocked gently used iPhone. I not only bought a phone but also sold one that became surplus after purchasing from Swappa. Both buying and selling experience was pleasant and trouble free.

I really enjoyed researching and then purchasing my phone using swappa.
I found watching my subscriptions to be a little hassle-ish. But other than that I like swappa.

When I decided to get a new(ish) smartwatch, Swappa was my first stop. After buying a tablet through the site a month prior, I was very pleased with the whole experience. Will likely buy again, when the opportunity arises.

Four out of five phones I have bought on swappa over the last three years were delivered with no problems. One phone when trying to connect to my carrier said the phone was coming up stolen. Contacted swappa and within a few days had a full refund. Will continue to buy phones on this site. Just make sure you check the reviews of the individuals that are selling phones.

I had zero problems with my phone. I'd be willing to use Swappa again, but I see from other reviews they need help with their customer service.