SwappaReviews 3,174

The site organization is as good as it can get. You have everything organized by carriers, models, condition... etc. I've bought 2 phones and will definitely buy again on Swappa.

I bought a Note 4 in Mint condition. Swappa provided updates after the transaction started. I feel like I can buy with confidence from Swappa.

My iPhone 4s had lost its ability to connect to WiFi and Apple was unable to repair it, and the cost of a new or replacement phone was a bit excessive. Swappa had been recommended to me so I decided to try it. I ordered an iPhone 5c. The order was shipped very quickly, the phone was in perfect working condition and even came with an Otterbox cover and the original power cord and adapter. I was extremely happy with the purchase and even happier that the cost was minimal in comparison to what I was presented with at the Apple store. Swappa also provides a way to contact them immediately if there is any issue with your order. It's not hidden in small print at the bottom of the page. Fortunately, I did not need that!

I've bought items on Swappa twice now and both times my experiences have been perfect. Swappa makes sure sellers are responsive and responsible, and both times I purchased the item and it was shipped IMMEDIATELY, with quick shipping.

The site is great because they require the seller to post actual pictures of the item for sale - not stock photos from Amazon - so you get to actually see the exact product before you buy it. In addition, the Swappa staff is actively engaged in the posting and selling process, in contrast to a site like eBay where users can post listings and no human ever looks at them. Swappa has to manually approve each listing, which adds a layer of support and security to the buying process.

Payment is integrated with PayPal, which keeps it simple and safe, and the selection of items and ability to sell used items is unbeatable. You can see price details of past sales of the same item, too, so you'll know if the price charged is reasonable or too high, and negotiating with sellers is encouraged.

Overall, Swappa presents an amazing experience, and even if it's just for browsing, you need to check it out. Swappa is what all online marketplaces wish they could be.

Swappa makes it easy to find the phone you want at a good price. Also, they've streamlined the communication process between the buyer and seller. This is the second time I've used Swappa and I wouldn't hesitate to use them again.

I use eBay, swappa, Craigslist, and I will probably use Bonanza as well. But Swappa is by far the easiest most straightforward selling site there is. I've sold several phones and a computer and gotten a very nice price for each of them. All of them sold quickly. The reason is Swappa gets a good number of views. The nicest thing is that swappa is so straightforward. EBay has dozens of Byzantine rules and exceptions and ways to sell your items. All to make eBay get more of your money. They take 10%. Swappa takes $20 or $15 or $25 or whatever. It is very low for a decently priced item. So I get so much more selling on swappa. The other nice thing is they they have a comprehensive and accurate product database. So if you have an item and you can find the serial number or whatever they immediately recognize what make and model of the item you have how much memory it has excetera excetera. They are electronic product geeks. So that there is no confusion over which model something you are selling or buying is. On eBay there's a sloppiness that can make buying something infuriating. A lot of sellers just don't know what they have...