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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Great service. Quick response and delivery. They follow up with you if you have questions.
I love that I am able to take her with me when I go shopping and running errands without worrying.
We're glad you are satisfied with our service! Thank you for choosing us!
Very excited and blessed to have her by my side. I love my 14 year old baby. She completes me
We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!
We are grateful to have you part of our ESA family! It is wonderful to know our services have greatly benefited your family. Wishing you much health and happiness going forward.
The process was easy and fast, thank you for your help.
We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!
Everything was quick and easy. Was able to get 2 of my cats listed as ESAs at 1 time.
We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!
Great service! I had no problems getting the paperwork I needed for my yorkie! Very reliable indeed!
We try to make it simple and straight forward to make your experience even better! Thank you for choosing us!
The experience has been excellent for me a few flaws but I have received the documents
We're glad you are satisfied with our service! Thank you for choosing us!
Thanks for all the help, quick & easy process, def recommend this service to whoever is in need Of a ESA
We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!
You all were Very fast and I am really great ful! I thought I was going to lose my pets and I couldn't sleep for days on end
We're glad you are satisfied with our service! Thank you for choosing us!
Awesome service and timing! Grateful for the detailed support and swiftness.
We're glad you are satisfied with our service! Thank you for choosing us!
So thankful for the quick response/help on this matter. I'm glad there are companies out there offering this service so our fur friends can accompany us everywhere!
We're glad you are satisfied with our service! Thank you for choosing us!
The process was easy, and I got my documents quickly!
We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!
The website was very easy to use and not too expensive
We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!
They are very nice and polite also very accurate and fast
We try to make it simple and straight forward to make your experience even better! Thank you for choosing us!
Still haven't got the card or certificate yet! That's the only thing I'm waiting on.
If you run into any issues, just let us know and we will help right away! Thanks for trusting and choosing us!
It was a quick and easy process. My family is so happy that we will be able to do everything with our pet.
We're glad you are satisfied with our service, thank you for choosing us!
Excellent! The progress was easy to navigate and it got back to me in a timely manner!
We try to make it simple and straight forward to make your experience even better! Thank you for choosing us!
Super responsive and helpful. Made it very easy to understand and fill out forms. Fast service.
We try to make it as simple as possible to make your experience even better! Thank you for choosing us!
Am very pleased. The harness fits my dog perfectly and the handle is especially helpful to me. Could not ask for more.
We're glad you are satisfied with our service, thank you for choosing us!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!