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Support Pets

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,511
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,217 reviews

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
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Great service
July 1, 2022

Great service. Quick response and delivery. They follow up with you if you have questions.

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!

Missouri
1 review
0 helpful votes
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Our Hearts...
July 1, 2022

I love that I am able to take her with me when I go shopping and running errands without worrying.

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service! Thank you for choosing us!

Illinois
2 reviews
0 helpful votes
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You're the best
July 1, 2022

Very excited and blessed to have her by my side. I love my 14 year old baby. She completes me

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!

Ohio
1 review
0 helpful votes
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ESA Support
July 1, 2022

Excellent and very quick to receive documents etc.

Date of experience: July 1, 2022
Eva H. — Support Pets Rep
over a year old

We are grateful to have you part of our ESA family! It is wonderful to know our services have greatly benefited your family. Wishing you much health and happiness going forward.

Connecticut
1 review
0 helpful votes
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Very happy
July 1, 2022

The process was easy and fast, thank you for your help.

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!

North Carolina
1 review
0 helpful votes
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Excellent
July 1, 2022

Everything was quick and easy. Was able to get 2 of my cats listed as ESAs at 1 time.

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!

Texas
1 review
0 helpful votes
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AWESOME!
July 1, 2022

Great service! I had no problems getting the paperwork I needed for my yorkie! Very reliable indeed!

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We try to make it simple and straight forward to make your experience even better! Thank you for choosing us!

Indiana
1 review
0 helpful votes
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Excellent
July 1, 2022

The experience has been excellent for me a few flaws but I have received the documents

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service! Thank you for choosing us!

Texas
1 review
0 helpful votes
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Great choice
July 1, 2022

Thanks for all the help, quick & easy process, def recommend this service to whoever is in need Of a ESA

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!

Texas
1 review
0 helpful votes
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Great experience
July 1, 2022

You all were Very fast and I am really great ful! I thought I was going to lose my pets and I couldn't sleep for days on end

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service! Thank you for choosing us!

Maryland
1 review
0 helpful votes
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Great
July 1, 2022

Awesome service and timing! Grateful for the detailed support and swiftness.

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service! Thank you for choosing us!

Nevada
1 review
0 helpful votes
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Love Support Pets!
July 1, 2022

So thankful for the quick response/help on this matter. I'm glad there are companies out there offering this service so our fur friends can accompany us everywhere!

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service! Thank you for choosing us!

Oregon
1 review
0 helpful votes
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ESA Documents
July 1, 2022

The process was easy, and I got my documents quickly!

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!

Texas
1 review
0 helpful votes
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Nice
July 1, 2022

The website was very easy to use and not too expensive

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!

Georgia
1 review
0 helpful votes
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Support pets
July 1, 2022

They are very nice and polite also very accurate and fast

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We try to make it simple and straight forward to make your experience even better! Thank you for choosing us!

North Carolina
1 review
0 helpful votes
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Esa
July 31, 2022

Still haven't got the card or certificate yet! That's the only thing I'm waiting on.

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

If you run into any issues, just let us know and we will help right away! Thanks for trusting and choosing us!

California
1 review
0 helpful votes
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Excellent
July 1, 2022

It was a quick and easy process. My family is so happy that we will be able to do everything with our pet.

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service, thank you for choosing us!

Missouri
1 review
0 helpful votes
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Good service
July 1, 2022

Excellent! The progress was easy to navigate and it got back to me in a timely manner!

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We try to make it simple and straight forward to make your experience even better! Thank you for choosing us!

Texas
1 review
0 helpful votes
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Great service!
July 1, 2022

Super responsive and helpful. Made it very easy to understand and fill out forms. Fast service.

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We try to make it as simple as possible to make your experience even better! Thank you for choosing us!

Arkansas
1 review
0 helpful votes
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Very good
July 1, 2022

Am very pleased. The harness fits my dog perfectly and the handle is especially helpful to me. Could not ask for more.

Date of experience: July 1, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad you are satisfied with our service, thank you for choosing us!