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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I have only experienced one opportunity. I have to get out more. She is such a pleasant dog!
Everything was such an easy process and quick. I would definitely recommend to a friend.
We're glad that you are enjoying Support Pets services, thank you for your trust!
Awesome! Right choice if words and very honest
Love it
Thank you for your trust! It is always our pleasure. We hope that you stay with us for years.
Was everything I was expecting it to be! Helped me and my pet when we really needed it!
Thank you! We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for supporting us!
I've always had good experiences with this site. This time they put the wrong name on the paperwork they put the name of a dog that I had last year his name was Brixley.The animal I have now is a female Jack Russell and her name is Becky. Can you take care of this problem?
I've always had good experiences with this site
The whole process of getting my dogs certified as ESA was very easy and non-stressful! I highly recommend using Support Pets and get your animal registered as an ESA!
Thank you for your kind words, we are working hard to achieve a hassle-free, stress-free service to our valued customers. Thank you for trusting Support Pets!
I really appreciate this experience. It will be so gratifying to know my cat is safe and can continue to be my support animal. I have no social life, not even with my family. I have one older daughter that still talks to me and so many grandchildren I don't get to see that live 15 minutes away. My cat never goes outside and is such a comfort.
It is our pleasure to give you meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
Thorough and straightforward process. Very good! The documents came in a timely manner! All is well!
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
We are so happy to hear that Support Pets could be of great service to you and that you found the website easy to navigate. Thank you for taking the time to leave a comment.
I had to make some phone calls to finally get my papers eventually they were emailed to me.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Really good I enjoy taking my dogs every where. They made my life a lot easier and my dogs can now live with me.
It is our pleasure to provide our valued customers with great service. Thank you for trusting Support Pets services with your ESA needs.
Customer service was pretty nice and helpful, took a. While to receive everything.
Thank you! We are happy to know you enjoy our services.
I had to wade through the junk to finish. And it's expensive for people like me on disability.
Thanks for your feedback we appreciate it, and surely our team will work on improving the website.
My dog is my lifeline, and having him with me has helped with my bipolar episodes immensely. I can't thank Support Pets enough. When I'm manic, my anxiety is through the roof, which makes it worse. Thor is the only reason I am able to function when I am having a manic episode.
It is always our pleasure to assist and make our valued customers’ lives more meaningful with their ESA. Thank you for trusting us.
It is our pleasure to assist you, and thank you for choosing Support Pets for your ESA needs.
ESA provides a way to be more out in the public.
My experience was good, no complaints.
Thank you for choosing Support Pets for your ESA needs. Nothing is more comforting than having your ESA around.
So happy I can take sassy with me with less anxiety that I deal all of my life thank you
Your appreciation motivates us to move forward and improve even more. Thank you for your trust!
So far so good your explaining, information was well informed so thanks for that!
Thank you so much for your trust! We are looking forward to a longer partnership with you.
We are glad your experience was great using our services! That’s exactly what we strive to achieve!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you for your kindness. Having a good relationship with your pet is a great foundation for them to become an ESA. Thank you for using our service.