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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Quick and easy approval for my cats. Amazing customer service for any questions
Thank you for your feedback! Your support is greatly appreciated.
I'm glad I was able to make hiccup my support animal it's a relief to have him by my side
Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
I take saga every place I go to most people just love her but you always have that one person that is anti dog now they just look and walk away Thank you
Nothing can compare to the comfort our ESA can provide. Thank you for choosing Support Pets for your ESA needs.
I requested for the documents to be sent in the mail as I don't own a printer. They came in a timely matter.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated! We hope you find our partnership could last for years!
Exceptional service and very helpful easy to navigate and timely response
Thank you for your trust and for supporting our company. We hope our partnership could last for years!
I did receive my ESA documents, when I needed guidance and help I got it in a timely manner by a very professional and dedicated crew.
Thank you! We are glad that you are satisfied with our services, we hope our partnership could last for years.
So far everything has been quick and simple. Got the documents as stated. Everything went smoothly.
Your convenience always matters to us, and that's why we always strive to provide an easy and fast experience for our valued customers. Thank you for trusting our company with your ESA needs.
You guys are amazing with what y'all do. Thank you so much.
We are happy to know you enjoy our services, thank you for trusting our company with your ESA needs.
So far this was easy :) I liked that all I had to do was a questionairre regarding why my dog is awesome from my health instead of having to talk to a person because talking people is scary lol thank you.
We’re always working hard for your experience to be smooth and easy, and we are glad that you have great experience with our services. Thank you for your support!
Such a relief to be able to bring my Finley with me when I want to go out and about. I experienced a traumatic loss 2 yrs ago and have had much difficulty encouraging myself to leave the house. With Finley, I can relax and breath a little bit easier. Thank you so much & God bless :)
Your satisfaction with our services is what keeps us moving forward! Thank you for trusting us with your ESA needs.
Thanks for providing me with my documents within a week. It was easy to complete and request.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Quick and easy process! If it's important for you to have your pet with you anywhere and everywhere do this!
Thank you for your support! Easy sign-up is exactly what we strive to accomplish and we're glad you weren't inconvenienced by our process.
Worked great, had no problems, papers came fast. I got the plane Ones just in case too
We are glad your experience was great using our services! That’s exactly what we strive to achieve!
Great product. Professional letters and high quality harness and dog tag. Also nice ID card I keep with me.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
I can save hundreds a year on my rent, no longer have to pay pet fee.
Thank you for your support! And we hope we hope our partnership could last for years
We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.
Quick and easy. It was very easy to understand the directions and how to submit the documents to your landlord.
Thank you so much! We are happy to know you enjoy our services.
I have no complaints. I'm new to having a pet so I can't say to much yet. I will have more to say later
Thank you for your feedback! Your support is greatly appreciated.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you! We are glad that you are happy and satisfied with our service, we hope our partnership could last for years!