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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The add leads you to believe it's not expensive, but then you have to buy everything separate. I want to cancel.
Very satisfied with the overall experiences. Was sketchy at first with how many emails and text messages I received but it's legit.
Elegí los servicios de support Pest porque necesitaba que mi mascota se certificara como mascota de apoyo emocional por asuntos de vivienda y hasta ahora no me arrepiento de a verlos elegido siempre a hay ante cualquier duda y apoyo son rápidos y un servicio al cliente como especifiqué en el título excelentes. Lo recomiendo al 1000%
Hola Nicolle!
¡Qué alegría leer tu mensaje! Nos llena de orgullo saber que pudimos ayudarte con la certificación de tu mascota y que el proceso fue claro, rápido y confiable. Gracias por confiar en nosotros y por recomendar nuestro servicio con tanto cariño. ¡Te deseamos lo mejor a ti y a tu compañero de apoyo emocional!
Very good response. Bear has been very happy joining us for trips
Hi Willa!
We love hearing that Bear gets to enjoy those trips with you—that’s what it’s all about! Thank you for being a loyal customer over the years and for trusting us to help make it possible.
If possible I can take my pet with me. Gives me confidence knowing she is there.
Very easy and even when I did have a small issue it was handled quickly!
Hello Katarina!
That’s great to hear! We’re so glad the process was smooth overall and that any bumps were resolved quickly. Thanks for being part of the Support Pets family!
I applied to save my dog from going into a shelter got my response quick next day an got approved
Hi there Stephanie!
That’s exactly why we do what we do—so pets can stay right where they belong: with the people who love them most. We’re so glad we could help you keep your dog safe and at home. Thank you for sharing your story.
This is a perfect company to work with to get your pet certified. I have used them before and they are wonderful to work with.
Hello Lexi!
Thank you so much for your kind words and continued trust! We're honored to be part of your journey and so glad we've been able to help make things easier for you and your pet.
Quick and convenient easy to use fast and efficient way to process to protect my fur baby
Hi Laurie!
That’s exactly what we’re here for—making sure you have a simple and reliable way to keep your fur baby protected. Thank you for trusting us to help make that happen!
I was able to have papers in hand before my move. Positive experience will recommend to other pet lovers.
Hi Cindy,
We're so glad to hear everything arrived quickly and met your expectations!
Thank you for the kind words—it means a lot. If you need anything else along the way, we’re here for you.
I enjoyed my experience. It made the process quick and understanding.
I just received the ESA items today so far so good. Looking forward to the benefits and perks related to my ESA animal..
Hi Jennifer!
We’re glad to hear your items arrived and that things are off to a good start! If you noticed any duplicate charges, our support team is here to help and will make sure everything gets sorted quickly. Thank you for recognizing how important this kind of support can be—we’re honored to be part of your ESA journey.
My prospective landlord will not accept my letter stating it does not have the correct verbiage
Hi Kynda!
Thanks for letting us know. Since your letter was issued through Support Pets, our team is absolutely here to help. All our ESA letters follow the legal guidelines required under the Fair Housing Act, including proper language and licensing. If a landlord is pushing back, we can provide additional documentation or clarification. Please contact our support team directly so we can resolve this for you.
Received our documents in less than 24 hours. Thank you so much!
Hi Jennifer!
That’s amazing to hear—thank you for sharing! We’re thrilled the process was quick and smooth for you, and we’re glad the reviews helped you find us. Enjoy every moment with your support companion.
The whole process from start to finish was easy and I quickly received my letters. Very happy with all of it.
Hi Sherry!
We’re so glad to hear that! Making the process simple and efficient is exactly what we aim for—thank you for trusting us. It means a lot to know we made things easier for you compared to other options out there.
Support pets was the best way to get the help I needed to cover my pets so they can be with me always! The process was easy and comfortable and the quickest way to get the help I needed
Hello Megan!
This means so much—thank you for sharing your experience! We’re proud to make the process easy, fast, and stress-free so people can get the support they need and keep their animals right where they belong—by their side. Wishing you and your companions all the comfort and care you deserve.
Great support and easy process. Better process than other ESA companies
Hi Brian!
We really appreciate your kind words! It means a lot to know our support and easy process stand out. Thanks for trusting Support Pets—we’re here whenever you need us!
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Hello Kobe!
That’s exactly why we’re here—to help people keep their best friends right where they belong. We’re so glad the process was smooth for you and that your companion can stay by your side.