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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Quick and easy. I feel like they really evaluated how spooky assists me.
Thank you! We're glad to know that our service is helpful.
The process was easier than I thought and my documents arrived in a timely manner. It is a relief to know that I won't be hassled taking my MaltiPoo with me when I travel.
Thank you for using our services, and we hope you find them beneficial.
Very complete package very happy and excited! I am looking forward to use this for my anxiety.
Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.
My apartment asked for a letter confirming I needed a support animal and support pets were able to provide that. So glad it's legit and not a scam!
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Support pets were super quick and friendly to get any necessary documents to me. I even had a landlord request paper that was returned within one day, great service!
Thank you for choosing our company for your ESA needs! We are looking forward to a longer partnership with you.
It was easy, user friendly and quick. I got a response super fast as well and it was great.
We are glad that you have a great experience with our services. Thank you for being so supportive!
It was fast and easy to get approved. When I had questions customer service responded within 24 hrs. Now I can take my dog with me whenever I travel
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
The process was super seamless with a quick turnaround. The letter was a perfect letter to cover all of my bases for my pets getting the ESA program, great fit!
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
The process was fairly simple to follow. I received my letters and the rental office accepted and approved the same day.
Thank you, we're glad you are satisfied with the services Support Pets offers, and it is our pleasure to assist.
They make it super easy and I was able to get my dog rent free at my new apartment!
We appreciate your support, and we are looking forward to a longer partnership with you.
Easy process, amazing emails. Feel so much more supported. Thank you for everything
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
Got fast replies to my concerns! Revived my paperwork fast as well!
We are glad that you have a great experience with our services. Thank you for being so supportive!
Professional, quick, excellent, process was easy, received documents in a couple of days no issues.
Thank you for supporting Support Pets. It is our pleasure to be of assistance and provide you with excellent service.
Super easy and very happy with the results. Hopefully this makes traveling with my dog easier.
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
Thank you for using our services, and we hope you find them beneficial.
Very good. ESA documents came in a timely manner.
Would recommend to someone
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!
Thank you! We're glad to know that you find our services helpful, and we hope our partnership can last for years!
The package arrived on time, and it was nicely wrapped.
We are glad that you have a great experience with our services. Thank you for being so supportive!
Support pets makes it easy to get your pet verified as an official emotional support animal! The experience was quick and easy.
Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you! We are glad you are satisfied with our services and appreciate your trust and support. Please do not hesitate to contact our customer service if you have any questions.