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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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It was very quick, easy, and helpful. I received my documents in a timely manner. Thanks so much!
Everything came in on time and looked really good and professional
We are so happy to hear that Support Pets could greatly serve you. Thank you for trusting us with your ESA needs!
Pretty good services. I got the wrong dog vest size when I placed my order. Sent the wrong size back. Just waiting on the replacement to be sent. If I get the vest, then my experience was great. We shall see.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
Great service fast and easy to set up everything. Glad could get this for me and my pet.
Thank you for your feedback! Your rating is important to us, it would be lovely if we get a 5-star rating, thank you for using our services.
I still have not received the vests I ordered?……..
Nothing can be more comforting than being with our ESA, it is our goal to fulfill your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
Super easy, very helpful with any questions. No added stress to get your documents. Highly recommend
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
Everyone was sweet but a dog tag would be great, I feel I paid too much other people got it cheaper
Thank you so much for being supportive! We are happy to know you enjoy our services.
Support pets been a great help to keep my fur buddy with me at all times with out being depressed leaving him behind alone, although the customer service can be extremely better, and the progress and status on orders would be very helpful, we're still waiting our package
We are glad that you have a great experience with our services. Your rating is important to us, it would be lovely if we get a 5-star rating, thank you.
Everything was so fast and efficient and it took a lot of stress off my plate!
Thank you for choosing our company for your ESA needs! We hope you find it beneficial.
I got all the documents but none of the physical items I orders about 2 months ago
I had a very pleasant experience when I talked to the representative they were very helpful
Thank you for trusting us with your ESA needs! We are looking forward to a longer partnership with you!
We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.
The process was simple and I received my documents in just a few days.
We are so happy to hear that Support Pets could greatly serve you, it is our goal to fulfill your dream reality of having a meaningful life with your ESA. Thank you for trusting our company with your ESA needs.
It was good and everything worked out perfect. I didn't get an actual certification to print but everything else was good.
Thank you. A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Easy time filling out my application online, hearing back from them in less than 24 hours. Took a little while to get my supplies sent to me but it was a great and easy experience.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
Everything is great, but the vest I ordered is a little to small for my dog. Can I exchange it.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support. Please do not hesitate to contact our customer service if you have any questions.
Quick and easy. I feel like they really evaluated how spooky assists me.
Thank you! We're glad to know that our service is helpful.
The process was easier than I thought and my documents arrived in a timely manner. It is a relief to know that I won't be hassled taking my MaltiPoo with me when I travel.
Thank you for using our services, and we hope you find them beneficial.
Very complete package very happy and excited! I am looking forward to use this for my anxiety.
Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.
My apartment asked for a letter confirming I needed a support animal and support pets were able to provide that. So glad it's legit and not a scam!
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you! We're glad to know that you find our services helpful, and a fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.