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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,515
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,231 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Great service!
September 2, 2023

It was very quick, easy, and helpful. I received my documents in a timely manner. Thanks so much!

Date of experience: September 2, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! We're glad to know that you find our services helpful, and a fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Texas
1 review
0 helpful votes
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Great
September 2, 2023

Everything came in on time and looked really good and professional

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are so happy to hear that Support Pets could greatly serve you. Thank you for trusting us with your ESA needs!

Texas
1 review
0 helpful votes
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Pretty good.
September 2, 2023

Pretty good services. I got the wrong dog vest size when I placed my order. Sent the wrong size back. Just waiting on the replacement to be sent. If I get the vest, then my experience was great. We shall see.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Texas
1 review
0 helpful votes
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Service
October 2, 2023
Updated review

Great service fast and easy to set up everything. Glad could get this for me and my pet.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback! Your rating is important to us, it would be lovely if we get a 5-star rating, thank you for using our services.


Great service
July 21, 2023
Previous review

Great service

Date of experience: July 20, 2023
Illinois
2 reviews
0 helpful votes
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Where are my products
September 2, 2023
Updated review

I still have not received the vests I ordered?……..

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA, it is our goal to fulfill your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!


Easy and efficient
September 1, 2023
Previous review

Easy and efficient

Date of experience: September 1, 2023
Illinois
1 review
0 helpful votes
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Best experience
September 2, 2023

Super easy, very helpful with any questions. No added stress to get your documents. Highly recommend

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!

Texas
1 review
0 helpful votes
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Happy
September 1, 2023

Everyone was sweet but a dog tag would be great, I feel I paid too much other people got it cheaper

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you so much for being supportive! We are happy to know you enjoy our services.

New York
1 review
0 helpful votes
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Experience
October 1, 2023

Support pets been a great help to keep my fur buddy with me at all times with out being depressed leaving him behind alone, although the customer service can be extremely better, and the progress and status on orders would be very helpful, we're still waiting our package

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Your rating is important to us, it would be lovely if we get a 5-star rating, thank you.

Arkansas
1 review
0 helpful votes
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ESA documents
September 1, 2023

Everything was so fast and efficient and it took a lot of stress off my plate!

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for choosing our company for your ESA needs! We hope you find it beneficial.

Utah
1 review
0 helpful votes
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Still missing physical items
October 1, 2023

I got all the documents but none of the physical items I orders about 2 months ago

Date of experience: September 1, 2023
Virginia
2 reviews
0 helpful votes
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Xander 's ESA Doc's
September 1, 2023

I had a very pleasant experience when I talked to the representative they were very helpful

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for trusting us with your ESA needs! We are looking forward to a longer partnership with you!

Illinois
1 review
0 helpful votes
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Easy process
September 1, 2023

Was pretty fast and generally really easy to figure out.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.

Louisiana
1 review
0 helpful votes
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Peace of mind
September 1, 2023

The process was simple and I received my documents in just a few days.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are so happy to hear that Support Pets could greatly serve you, it is our goal to fulfill your dream reality of having a meaningful life with your ESA. Thank you for trusting our company with your ESA needs.

Florida
1 review
0 helpful votes
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Fast and Easy
September 1, 2023

It was good and everything worked out perfect. I didn't get an actual certification to print but everything else was good.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you. A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Florida
1 review
0 helpful votes
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Great support
September 1, 2023

Easy time filling out my application online, hearing back from them in less than 24 hours. Took a little while to get my supplies sent to me but it was a great and easy experience.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

North Dakota
1 review
0 helpful votes
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Vest size
September 1, 2023

Everything is great, but the vest I ordered is a little to small for my dog. Can I exchange it.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support. Please do not hesitate to contact our customer service if you have any questions.

Georgia
1 review
0 helpful votes
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Wonderful process
September 1, 2023

Quick and easy. I feel like they really evaluated how spooky assists me.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! We're glad to know that our service is helpful.

North Carolina
2 reviews
0 helpful votes
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ESA certified
September 1, 2023

The process was easier than I thought and my documents arrived in a timely manner. It is a relief to know that I won't be hassled taking my MaltiPoo with me when I travel.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for using our services, and we hope you find them beneficial.

Massachusetts
1 review
0 helpful votes
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Received and complete
September 1, 2023

Very complete package very happy and excited! I am looking forward to use this for my anxiety.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.

Ohio
2 reviews
0 helpful votes
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Great!
September 1, 2023

My apartment asked for a letter confirming I needed a support animal and support pets were able to provide that. So glad it's legit and not a scam!

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.