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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Okay I have a vest and just need the card never received the card or tag
Excellent. Thank you. I'm happy to know my Samantha will be able to stay with me no matter where I go.
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
I have not had the chance to use my ESA documents, so the only reason for 4 stars.
Thank you for using our services, and we hope you find them beneficial.
It was a lot easier than I thought it would be. And very quick!
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. We are glad you are satisfied with our services and appreciate your trust and support.
Thank you for your feedback! Your support is greatly appreciated. We are looking forward to a longer partnership with you.
Overall, it was a great experience but disappointed the vest does not fit her, despite measurements. Perhaps I erred in measurement but she is a Husky on the lean side.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Absolutely love that there is support out there and doctors and programs that will stand behind people and their fur buddy and that understand that their animal is more than just an animal it's part of their family and without having their family their lost so I'm very thankful to have found you all!
Without you all and the support I don't know where or what I would bring doing with out my baby girl, She is a huge part of our family Thank You
Only problem I had was... Receiving the paperwork and knowing if I qualified after paying and never receiving her tag or her harness... Besides that's everything else that was awesome and very much appreciated too
Thank you for your feedback! Your support is greatly appreciated. Your rating is important to us, it would be lovely if we get a 5-star rating, thank you for using our services.
Very helpful. This is my third year and I've loved having my ESA ever since I heard about you guys.
Thank you! We're glad to know that you find our services helpful, and we hope our partnership can last for years!
Good and I will by ever happy and make it bigger for me
Thank you for your feedback! Your support is greatly appreciated.
They provided all of the documents that I needed. And a great support team that's always there.
Thank you for your feedback! Your support is greatly appreciated.
I love having the service vest! I am a college student with test anxiety and it helps to be able to bring my puppy to class. The only thing I would change is the service tag is plastic, which another dog of mine destroyed, I would change it to metal so it is more durable. Just personally preference.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
It was an exciting journey to do Wandinha's genetic test! I'm considering doing it for my other dog also!
Thank you for your feedback! Your support is greatly appreciated.
If you need these documents in 48hrs... Don't hold your breath. I paid for my documents on September 20th and 2 emails and 3 phone calls and 12 days later I still have not received my documents and the only answer I keep getting is the doctor hasn't signed them. So thier promise to have them to you in 48hrs. Is a complete joke.
I received the ESA documents for my quickly. I am happy with my purchase.
Thank you so much! We are happy to know you enjoy our services.
Quick, efficient and delivers everything promised.
Your satisfaction with our services is what keeps us moving forward! We hope you find our services beneficial too.
Everything is as advertised. Too many emails and a little too expensive but considering everything was delivered as advertised with no hidden fees I'm ok with it.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs.
Great support when I called in with questions! The customer service representative was quite nice and helped me with what I needed.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
So far no problem with my ESA document. My puppy is my companion and currently rent free for Sammy.
Thank you so much! We are happy to know you enjoy our services.
Excellent love the service very please with this service. My dog was able to move in a place where her breed was restricted due to these documents. Very happy
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.