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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,528
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,314 reviews

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North Carolina
1 review
0 helpful votes
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Awesome
November 3, 2023

Awesome site. Definitely worth the money and now I can take Maddie anywhere. I was also able to get into my new home.

Date of experience: November 3, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Georgia
1 review
0 helpful votes
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Caring and Concerned
November 3, 2023

Very efficient and thorough service. All details are covered!

Date of experience: November 3, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are thankful to hear that you found the information on our website for Support Pets to be clear and easy to understand. Thank you for choosing our company for your ESA needs.

Michigan
1 review
0 helpful votes
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So far this was an easy process. I chose this option because my local doctors would not help me do this.

Date of experience: November 3, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Iowa
2 reviews
0 helpful votes
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Support documents
November 3, 2023

Got everything as they said. They will come in handy if I need them.

Date of experience: November 3, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for trusting our company with your ESA needs, we hope you find it beneficial.

Connecticut
1 review
0 helpful votes
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Great
November 3, 2023

Fast and prompt used one time so far with applying for a rental company and it's legitimate

Date of experience: November 3, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

North Carolina
1 review
0 helpful votes
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Great
November 3, 2023

Great service bbbbbb bb bbb b bbbb. Bbb. Bbbbbb bbbbbbbbb bbbbbb bbbbbb. Bbbbbbb bbbbb bb. B. Bb. Bbb bbbbbb bbb

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are happy to know you enjoy our services. Thank you so much for leaving positive feedback on our website!

Alabama
2 reviews
0 helpful votes
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Tag doesn't work
November 26, 2023

I cant get the tag to work that was sent to me. Tried to use the app but it won't process. Many places I would try to have her go with me to will not allow ES animals.

Date of experience: November 2, 2023
New Jersey
1 review
0 helpful votes
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ESA Housing Letter
November 2, 2023

I am very thankful for this experience. It was super easy and I was able to bring my babies into my new housing thanks to the quick services provided. I don't know what I would do without my dogs, and now I don't have to. Thank you!

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated, and we are looking forward to a longer partnership with you.

South Carolina
1 review
0 helpful votes
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Great experience!
November 2, 2023

Support Pets helped me get my ESA papers within 48 hours, and quickly responded to my questions. It was a great experience!

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

Georgia
1 review
0 helpful votes
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EXCELENT SERVICES
November 2, 2023

Excellent customer Services, fast and very reliable

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.

Tennessee
1 review
0 helpful votes
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ESA Helpful
November 2, 2023

Things are so much better now. Not so much hassle.

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We're glad to know that you find our services helpful, and we hope our partnership can last for years!

Texas
2 reviews
0 helpful votes
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Fast and easy
November 2, 2023

The whole process was very fast sand simple. Very thorough!

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!

Florida
1 review
0 helpful votes
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Was privy after my purchase.
November 2, 2023

I actually intended to register three dogs but only two were taken and listed on the documents. Also I went through the protocol and channels of getting a vest to moderate between my two larger dogs and I was charged but I never got a harness and that is most unfortunate.

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please feel free to contact our customer service if you have any questions.

Texas
1 review
0 helpful votes
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Super easy
November 2, 2023

Super easy and not very expensive! I have several different autoimmune diseases that my cats help immensely with.

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Your convenience always matters to us, and we're glad to assist.

Florida
1 review
0 helpful votes
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Paper and stuff
November 26, 2023

I paid for the entire package and a week later I contacted them via chat since I had not received anything by email as it said on the page. Then you receive the papers by email the same day and I'm still waiting for the other things.

Date of experience: November 2, 2023
Tennessee
1 review
0 helpful votes
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Good
November 2, 2023

It was a good experience. Thank you for your help.

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much! We are happy to know you enjoy our services.

Illinois
1 review
0 helpful votes
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Love it!
November 2, 2023

Thank you for the help with my furry friend! We go everywhere together lol.

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are delighted that you love our services, it is our pleasure to be of assistance to you and your ESA, thank you for trusting us!

Florida
1 review
0 helpful votes
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Great company, professional
November 2, 2023

I had a great experience from start to finish the company got back to me fast, they answered all my questions.

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!

Florida
1 review
0 helpful votes
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Smooth
November 2, 2023

Everything went fast and easy, no stress process. I was able to download and print my documents and can take my pet to stores with me with confidence.

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

We’re always working hard for your experience to be smooth and easy.

California
1 review
0 helpful votes
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Thankx for sending me my doggy papers
November 2, 2023

Love the fact that i can take my fur baby with me anywhere I can I go he is so much happier now than he was before.thankx alot

Date of experience: November 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to be of assistance. Your satisfaction with our services is what keeps us moving forward!