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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Gracias ya tengo mis documentos y empezaron a salir con mi bb sin problemas
Customer service was excellent and the process was fast and efficient
Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
Site is very easy to navigate and they are honest.
Thank you for your kind words! We're delighted to hear that our site is user-friendly, and we hope you find our services beneficial too.
Process was professional and efficient and took less time than most companies. Employees are caring and understanding and a pleasure to work with. I just wish the certificate wouldn't expire. I will have to go back through this again at the end of the year
That's exactly what we aim to achieve for our valued customers, a fast and easy application process. Thank you for making Support Pets part of your ESA journey.
Thank you so much for sharing your positive experience! We're delighted to hear that it went well for you. We are looking forward to a longer partnership with you.
Everything is easy, peasy so far. It brings a little relief in a time of uncertainty. Now as long as the action speaks as loud as the words. Not only then will it be worth every penny, but it will be priceless.
We're glad that you weren't inconvenienced by our application process,and we hope you find our services beneficial too.
Thank you for sharing your great experience with our services, and we hope our partnership can last for years!
Easy to apply and customer service was easy to talk to
We're glad that you weren't inconvenienced by our application process, thank you for trusting Support Pets for your ESA needs.
Your convenience matters to us, thank you for trusting Support Pets for your ESA needs.
All the pop up add ins are very annoying at the end, I'm already in a bad financial situation so just paying the bare minimum to get my cat registered was enough
Your feedback is important to us, surely our team will work on improving the website.
So quick and easy got all my stuff in time matter of fact is was earlier than expected within a day in a half and was everything I needed for my complex and totally worth it to make the extra purchase for the card and certificate as well thanks pet smart! Now I have the dog tag on the Way and receiving a discount for the training too!
That's exactly what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
Great support site. Easy to navigate and complete the steps towards your goal.
Thank you for your kind words, and for trusting Support Pets for your ESA needs.
I don't know why I received a harness that's is size XS for 7,5 pounds puppy, it's supposed to be at least S. And now she is almost 10 pounds. So what should I do with your harness that I paid for? Plus I thought that I'll receive everything faster, it took me more than a month.
Beyond grateful for how easy and helpful this site is
Thank you so much for your kind words! We hope our partnership can last for years.
Great. Fast easy and reliable. I thought it was a scam at first. I'm glad it wasn't.
We appreciate your kindness, and thank you for trusting Support Pets for your ESA needs.
Pretty good! Never ended up getting it approved with my landlord because they never heard from you guys but at least my dogs living with me!
Thank you for the positive rating on our website, it is greatly appreciated.
I am pleased with the documents that I received for Hank and Tony. We are able to go every where together now.
Thank you for your positive rating!
Great service & quality from all encounters and communications.
A fast and easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
I love that I now can take my cat's wherever I move to thanks for everything
Thank you for your kind words, and we hope you find our services beneficial.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We can't wait to hear your thoughts about your experience with our services, and we hope you find it beneficial. Thank you for trusting our company with your ESA needs!