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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,511
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,218 reviews

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Maryland
1 review
0 helpful votes
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Easy process
February 23, 2024

The experience was easy and great! The jacket is too small but it was what I ordered based on the lbs chart.

Date of experience: February 23, 2024
Mary Ann G. Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim to provide a fast and easy application process for our valued customers.

Ohio
1 review
0 helpful votes
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Excited to receive documents that won't make me pay more rent and not be able to get evicted for having my animal.
And he definitely is my comfort support through my stressful life and anxiety 🙃

Date of experience: February 22, 2024
Mary Ann G. Support Pets Rep
over a year old

We're delighted to hear that you're looking forward to receiving your ESA documents. Thank you for choosing Support Pets pas art of your ESA journey.

Alabama
1 review
0 helpful votes
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Simple ESA process
February 22, 2024

Easy access. Normally I have my doctor do a ESA but I don't like to ask.

Date of experience: February 22, 2024
Mary Ann G. Support Pets Rep
over a year old

We're dedicated to ensuring easy access for all ESA owners. Thank you for the positive feedback on our website.

Pennsylvania
1 review
0 helpful votes
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It was fast and easy reliable and great doctor that help you

Date of experience: February 22, 2024
Mary Ann G. Support Pets Rep
over a year old

That's exactly what we aim to achieve for our valued customers, thank you for trusting our company for your ESA needs.

New York
1 review
0 helpful votes
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Quick and helpful
February 22, 2024

Very easily explained and catered to my every need. Took into consideration that I want to make sure i can take my ESA's everywhere they also offered the best discount for approving both my pets that was amazing!

Date of experience: February 21, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your positive feedback on our website. We're delighted to hear that our explanation resonated with you.

Massachusetts
1 review
0 helpful votes
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Excellent
February 21, 2024

Easy and stress free,I now have peace of mind when it comes to potentially moving with gaia

Date of experience: February 21, 2024
Mary Ann G. Support Pets Rep
over a year old

Delighted to hear that your experience was easy and stress-free! And we hope you find our services beneficial too.

Indiana
1 review
0 helpful votes
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The enrollment was very easy.
February 21, 2024

I completed the enrollment process I waited a week and was approved by a doctor in my state.

Date of experience: February 21, 2024
Mary Ann G. Support Pets Rep
over a year old

An easy application process is what we aim to achieve for our valued customers, and we hope you find our services beneficial.

Tennessee
1 review
0 helpful votes
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So worth it!
February 21, 2024

This was a quick and easy process and I'm forever grateful. I am so grateful for this service. Postpartum and anxiety have been hard but now my Oakley is certified and can help me and my daughter everywhere!

Date of experience: February 21, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for sharing your positive experience with us! We're glad to hear that the process was quick and easy for you.

Kentucky
1 review
0 helpful votes
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Easy process
February 21, 2024

Fast and easy experience. The process was very user friendly.and the discount price was very nice.

Date of experience: February 21, 2024
Mary Ann G. Support Pets Rep
over a year old

We're delighted to hear that you found our service fast and easy! We strive to make the process as smooth as possible for our clients.

Illinois
1 review
1 helpful vote
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Poor communication
March 2, 2024

Has been nearly a week since I started the renewal process and still nothing. I messaged them but got generic automated responses and finally a possible real person messaged me on day 5 saying there is an issue with the system and I have to start all over so I did yet nothing has appeared. The payment sure went through fine so that part of the system Isn't malfunctioning, not very helpful in their response they replied to me and told me to stop messaging and to use a new ticket? Very frustrating I paid them for a service that I have yet to see and I'm getting the run around.

Date of experience: February 21, 2024
Rhode Island
1 review
0 helpful votes
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Great help love my puppy and love being able to have her with me wherever

Date of experience: February 20, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for sharing your experience! We're glad you found our services helpful, and we hope our partnership can last for years.

Georgia
1 review
0 helpful votes
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Thank you!
February 20, 2024

Thank you for your support and assistance, as my dogs are my family and are w/ me as much as possible 🙏🐶

Date of experience: February 20, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for the positive feedback, we're delighted to have been of assistance.

Texas
1 review
0 helpful votes
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Awesome
February 19, 2024

I am so grateful that this was not stressful. Thank goodness for y'all.

Date of experience: February 19, 2024
Mary Ann G. Support Pets Rep
over a year old

Your convenience matters to us, we're glad that you weren't inconvenienced by our application process. Thank you for making our company part of your ESA journey.

Florida
1 review
0 helpful votes
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SUPPORT PETS
February 20, 2024

Very pleased and thankful with Support Pets. My Best friend is official my ESA! Definitely you can trust Support Pets to obtain your approval paperwork! Highly recommend!😊

Date of experience: February 19, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for trusting our company for your ESA needs! We are looking forward to a longer partnership with you.

Florida
1 review
0 helpful votes
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Very easy experience.
February 18, 2024

Very easy experience! Now I feel when time to downsize to apartment, there will be no issues.

Date of experience: February 17, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you so much for your kind words! We're thrilled to hear that you had a smooth and hassle-free experience with us.

Florida
1 review
0 helpful votes
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Good
February 17, 2024

Very good l love it this is the best to me and my dog that they are my support

Date of experience: February 17, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback, it is important to us, we're glad that you chose our company for your ESA needs.

Washington
1 review
0 helpful votes
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I hope my Lovely dog go with me where ever i go without anny problems with this ok so thankyou blessings

Date of experience: February 17, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Ohio
1 review
0 helpful votes
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Feel safer now
February 17, 2024

There was a couple issues at first, little mess ups but we got it all straightened out. Now my Mr snuggles doesn't have to worry about ever being separated from me again. Thank you so much for helping us stay together.

Date of experience: February 17, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Indiana
1 review
0 helpful votes
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Easily applied, Support Pets did exactly what they said they would be able to do.
In 48 hours I was approved and soon after my certificate was emailed to me.
Can't thank them enough.

Date of experience: February 17, 2024
Mary Ann G. Support Pets Rep
over a year old

That's exactly what we aim to achieve for our valued customers, a fast and easy application process! We hope you find our services beneficial too.

District of Columbia
3 reviews
0 helpful votes
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Happy and Blessed
February 16, 2024

Experience was great Thank you for helping me keep my cats. They mean the world to me and they make me forget all about my troubles. They are stress relief for me at the end of the day, too which I can sleep peacefully. My life will not be the same without my cats.

Date of experience: February 16, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your satisfaction and well-being are our top priorities.