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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It's very affordable and legit.I was skeptical at first but was happy it wasn't a scam like so much is Nowadays
It was not that much and it was easy for me to do all on my own
Thank you for your feedback it is greatly appreciated, and we hope you find our services beneficial too.
Harness was smaller than expected. I contacted support and am awaiting solution
Please contact our Customer Service team regarding the harness, and we appreciate the positive feedback on our website.
I received everything quick which helped because i was in a pretty bad spot.
Thank you for your support! We're glad you're finding our services helpful.
Everything was great and smooth. Fast services. Thank you!
Thank you for sharing your experience! We're glad to hear that our service met your expectations. We hope our partnership can last for years!
Very fast and trusted the whole process thank you very much for all you amazing help
We are thrilled to hear you had an amazing experience with Support Pets! Thank you for sharing your feedback. Your satisfaction is our top priority!
Website was a little confusing but I got customer service to help me and we figured out the issue.
Thank you for your positive rating on our website, please do not hesitate to contact our Customer Service team for any assistance that you need.
Getting to have my dog with me regularly is something I seriously am looking forward to. Thank you.
Thank you for your kind words! We're glad that you have great experience with our services, a 5-star rating will be greatly appreciated.
I got my ESA documents within a day of me applying. Everything looked super professional. There indeed was a license number and doctors name plus a Signature! And to top it all off, my stingy apartment complex approved my dog! :) super grateful i came across this site to keep me and pup together
Your time is valuable to us, we're glad that you are satisfied with our services. We are looking forward to a longer partnership with you.
Told them what I needed and what for; and boom got it. Now I'm dealing with less stress. Wish I got two tracking tags but luckily my smart but dorky dogs stay together whenever they wonder the woods. They come back when I whistle. Guess they are just making sure nothing ahead that's a problem for me🥰
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Efficient in response. Upon completing the application, the process was quick. Thank you
It was easy to fill out the initial form to determine my eligibility, and it didn't take long for the email to arrive that had the link to my documents. The letter is well written professional and includes all of the necessary credential information for the doctor so there are no questions when it is presented as documentation for an accommodation, in my case housing.
A fast and easy application process is what we aim to achieve for our valued customers, thank you for trusting our company for your ESA needs.
Thank you for sharing your feedback! We're delighted to have been of assistance.
Start to finish the experience with support pets was fantastic. Easy, fast, and now I can bring my pup everywhere but work
We're delighted to hear that you found the process smooth! Thank you for trusting our company for your ESA needs.
The SP rep I dealt with was amazing. She was quick to assess my issues in receiving my documents. And she prioritized my case. She was amazing. Give her a raise!
Thank you for your appreciation! Delighted to have made a positive impact for you and your support pet.
It was quick and easy! I was nervous that I wouldn't qualify and that I wouldn't be able to have my cats with me that help with my emotional wellbeing. But it was simple and now I don't have to worry
An easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
They are as great as they advertise. Fast work as well.
Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service.
We're delighted to hear that everything is going smoothly for you and your support pet.
Thank you for sharing your feedback! We're delighted to hear that you had a fantastic experience with Support Pets and our ESA advocacy efforts.
The confirmation email says "Please allow up to 48 business hours for your ESA documentation to be sent to you electronically via email." 4-5 days later I have to send an email asking for the documents.
We hear you and understand your concern. Our team is committed to improving our services and ensuring a smooth experience for all our clients.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your satisfaction is what keep us moving forward, thank you for trusting Support Pets for your ESA needs.