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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,503
quality
1,493
This company responds to reviews on average within 0 days

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57,170 reviews

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Florida
2 reviews
10 helpful votes
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Excellent!
May 16, 2024

I needed an ESA letter and Support Pets was super easy and fast! I would definitely recommend this site to anyone that needs an Emotional Support Certification for their pet.

Date of experience: May 5, 2024
Alaska
1 review
0 helpful votes
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Very satisfied
May 15, 2024

Very easy to use and they are respectful to your needs.

Date of experience: May 5, 2024
North Carolina
1 review
0 helpful votes
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If ya have stress issues and your pet gives you peace, please go to ESA. You can keep your pet with you every where you go. And if you rent, the Landlord can't kick you out nor your pet.😁.
Thank you ESA.
P.MARTIN

Date of experience: May 5, 2024
Florida
1 review
0 helpful votes
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Efficient and Quick!
May 15, 2024

I was experiencing plenty of proverbial "brick walls" when I was faced with finding a right fit for a company who could and would address my companion housing questions abd needs. Support Pets not only help me, but made the process so stream lime and affordable.

Date of experience: May 5, 2024
Texas
1 review
0 helpful votes
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They were quick to review your answers and physician signed documents

Date of experience: May 5, 2024
Florida
1 review
0 helpful votes
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Excellent customer service!
May 15, 2024

All was appropriate; follow up has been great. Any questions or concerns were addressed immediately.

Date of experience: May 5, 2024
Idaho
1 review
0 helpful votes
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Esa
May 15, 2024

It has been a good process beside the overcharge I believe would recommend

Date of experience: May 5, 2024
South Carolina
2 reviews
0 helpful votes
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Quick and great experience 👌
May 15, 2024

Great and quick experience. I got my paperwork the very next day.

Date of experience: May 5, 2024
Texas
1 review
0 helpful votes
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I love it but sad at the same time. My Babygirl Yorkie passed March 14th and so lost without her. I had her 14 years and she was my everything.I haven't taken Bentley to many places yet but I will be

Date of experience: May 5, 2024
Pennsylvania
1 review
0 helpful votes
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My Support Pet Story
May 15, 2024

My experience with Support Pets was exellent. The forms were easy to fill out. I received a response as to whether or not Oliver qualified to be a support pet very quickly. Paper were received in a timely manner.

Date of experience: May 5, 2024
Washington
1 review
0 helpful votes
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Was fast and friendly service
May 15, 2024

It was user friendly and it was fast and easy to get my pet certified and received my documents very quickly. Was very happy with the service I received.

Date of experience: May 5, 2024
Mary Ann G. Support Pets Rep
over a year old

Your time is valuable to us that is why we provide a fast and easy application process, and we hope you find our services beneficial too.

North Carolina
1 review
0 helpful votes
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All Around Great
May 15, 2024

The process was very easy, responses were quick, and the service was great.

Date of experience: May 5, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback, we're glad you are satisfied with our services. We are looking forward to a longer partnership with you.

Maryland
1 review
0 helpful votes
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Happy
May 15, 2024

Very easy no problems now just got to get them shots

Date of experience: May 5, 2024
Mary Ann G. Support Pets Rep
over a year old

Your satisfaction is what keeps us moving forward, thank you for trusting Support Pets for your ESA needs.

Arizona
1 review
0 helpful votes
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Happy
May 15, 2024

It was early to get my Dogs support pets and I am really excited about it and really happy about it

Date of experience: May 5, 2024
Illinois
1 review
0 helpful votes
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I love being what my emotional support animal. We love going out to the store and to parts without the anxiety of being stressed

Date of experience: May 5, 2024
Florida
1 review
0 helpful votes
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Super easy & beneficial
May 15, 2024

I was able to get my support letters within 48 hours so I can take my pets with me to a new apartment.

Date of experience: May 5, 2024
Massachusetts
1 review
0 helpful votes
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Esa doctor
May 15, 2024

Was very easy and worth the money would recommend to all

Date of experience: May 5, 2024
Texas
1 review
0 helpful votes
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My support!
May 15, 2024

Support pet made this process for me very simple, they make you feel like family. My dog leia is now able to accommodate my needs wherever I go, thank you support pet!

Date of experience: May 5, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Illinois
1 review
0 helpful votes
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Great quick
May 15, 2024

I only got the papers and none of the support dog stuff Received within 24 hes

Date of experience: May 5, 2024
Rhode Island
1 review
0 helpful votes
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Freedom with my pet
May 15, 2024

Able to have my support dog with no added fees was fast and everything they promised

Date of experience: May 5, 2024