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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,524
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,263 reviews

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Minnesota
1 review
0 helpful votes
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Great experience
June 14, 2024

I went online filled out everything. They were quick at letting me know if I qualified. And got my certification papers very quick too. I would recommend it for anybody.

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted to hear you had a great experience with our services, thank you for your trust.

Illinois
1 review
0 helpful votes
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Went well
June 14, 2024

Process was easy so I give it a positive review 5 stars. Emails went to spam so I guess that's one thing that could have been easier

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're overjoyed to hear about your smooth experience! Thanks a ton for the 5-star rating.

New Jersey
1 review
0 helpful votes
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I was very pleased.
June 14, 2024
Updated review

I was pleased with the service I have received.i would recommend them to all my friends and family.

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad you are satisfied with our services, thank you for trusting our company for your ESA needs.


Very pleased of the service I'm getting
April 24, 2024
Previous review

Very pleased of the service I'm getting.

Date of experience: April 14, 2024
Ohio
1 review
0 helpful votes
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Very satisfied
June 14, 2024

I get to keep my dog this was a great experience due to I can keep my fur baby without losing my house. It's amazing. Thank you so much

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

Your satisfaction is what keeps us moving forward, thank you for your trust.

Michigan
1 review
0 helpful votes
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Prompt
June 14, 2024

The prosses was very easy and fast. Just a couple of question and that it!

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

Your time is valuable to us, we're glad our application process didn't inconvenience you.

Texas
1 review
0 helpful votes
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It was good
June 14, 2024

It was good. The website made it really easy to get my documents

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're happy to know you are enjoying our services, we are looking forward to a longer partnership with you.

Arkansas
1 review
0 helpful votes
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Great service!
June 14, 2024

Easy process, everything was easy for me to receive all my documents

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thanks so much for sharing your experience! Thank you for trusting our company for your ESA needs.

Georgia
1 review
0 helpful votes
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Amazing
June 14, 2024

So grateful that I went with Support pets. They were fast, kind and supportive. Thank you

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your kind words! We're glad you find our services amazing.

Indiana
2 reviews
0 helpful votes
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Easy
June 14, 2024

Process was quick and easy. I appreciated it very much. I think this is a great service.

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad our application process didn't inconvenience you, you may contact our Customer Service team for any assistance that you need.

Texas
1 review
0 helpful votes
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It was an easy transaction.
June 14, 2024

We answered a few questions and it was a smooth transaction.

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad to hear your transaction went smoothly! Thank you for choosing our company for your ESA needs.

Texas
1 review
0 helpful votes
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Great service.
June 14, 2024

Would recommend and will always use Support Pets. Very quick response.

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted to hear you had a positive experience with our service! We're glad you are satisfied with our services, thank you for your trust.

Nevada
1 review
0 helpful votes
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Great customer service
June 14, 2024

Thank you! This helped me a lot. Now I can bring my fur baby anywhere!

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.

Florida
1 review
0 helpful votes
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Awesome
June 14, 2024

The whole process was very easy now I have my baby (Coop) with me every where I go

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad of your great experience with our services, we are looking forward to a longer partnership with you.

Texas
1 review
0 helpful votes
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Best experience I ever had with my dog. We had the best time on vacation since I can take her everywhere

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.


Your great
April 21, 2024
Previous review

Your great

Date of experience: April 10, 2024
Texas
2 reviews
13 helpful votes
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Tech issues
June 14, 2024

Had 2 open a ticket to resolve and 3 phone calls. Finally received ESA letter. Thank you.

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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There has been 2 times that I have been told that I cannot have my pet in the store because they have a no pet policy. The first time I did not say anything because I did not want to bring attention to myself. However, on the second occasion the person stated again that they had a no pet policy, I kindly informed the person that they my dog was an Emotional Support Animal and they were allowed wherever I went.

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Nevada
1 review
0 helpful votes
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The best
June 14, 2024

It was great. I got good help and was satisfied and surprised with the efficiency.

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted you had a positive experience! We are looking forward to a longer partnership with you.

New Mexico
1 review
0 helpful votes
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Hard to find
June 14, 2024

Had to call a representative and she sent me the documents. Too much rigaoroll. Just want ESA documents not be and be sure that they are official documents. I did not want all the other advertisements for other products they just confused me and made me wonder if I'd be scammed

Date of experience: June 3, 2024
New Jersey
1 review
0 helpful votes
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My ESA approval was not a hassle and was approved in one day. All document was accepted to my apartment management, and I got waived for my monthly pet fee. 100% recommend it for people struggling to pay unnecessary pet fees.

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad to hear that the process was smooth for you. Thank you for your trust.

California
1 review
0 helpful votes
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Very easy
June 14, 2024

I appreciate the convenience and smoothly the process is to fill out

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad our application process didn't inconvenience you, thank you for your trust.