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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I'm nervous to use my debit. I hope this was not a mistake. It doesn't seem this way.
Easy and simple to do and I can't wait to see what this will do for me! My dog is my absolute world and helps me with my issues at home and out and about!
So far so good but what is included great customer service very knowledgeable people
Great Service! Harness was too small and customer service was very helpful. Just waiting for new harness to arrive
Everything was so easy! The delivery was so fast I highly recommend try this.
Was great. Got my approvals and letters all worked great and highly recommend
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Efficient, user friendly service. Great care and compassion for pets & their owners!
Easy and stress-free registration for loving pet parents is our goal.
It was self explanatory to order and took less time than expected
That's exactly what we aim to achieve, we're glad our application process didn't inconvenience you.
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.
Fast and easy. Very helpfull staff. Spot on. I will reccomend to everyone that needs this service. Thank you for being there.
Thank you for your kind words! We're glad you are satisfied with our services. A 5-star rating will be greatly appreciated.
Freaking awesome juice box pop rocks tootsie pop wiggle wiggle
Was easier than I thought. Although navigating what you need to purchase and bot purchase was kind of confusing towards the end. I ended up with just the documentation from a licensed doctor and the automatic renewal every year.
That's exactly what we aim to achieve for our valued customers, an easy application process. We hope you find our services beneficial too!
I got my papers in a fast timely manner. Quick and easy and user friendly.
Thank you for your kind words! Your satisfaction fuels our mission to support pets and their owners. Thanks for sharing your feedback!
Was very helpful I really appreciate the way everything is set up I hope In near future I recommend to everyone I know I really need my cat helps me alot
Thank you for the feedback, we're glad you are satisfied with our services, and we look forward to a longer partnership with you.
Everything was easy to do. I just wish it was cheaper. It would help with people on a lower income.
Easy and stress-free registration for loving pet parents is our goal.
They were very helpful in helping me get me pit bull esa certified!
Thank you for your feedback it is greatly appreciated!
The process of getting my dog ESA certified was simple and smooth. Thank you
We're glad you weren't inconvenienced by our application process, and we hope you find our services beneficial too.
This is a renewal so should be less costly. The harness was too small. It doesn't fit. Needs next size up. He is 25 lbs.
Very quick with reregistering our pups i did get a little lost with the way to purchase the cars and everything but overall very good
Your convenience matters to us, and we're glad our application process didn't inconvenience you, thank you for trusting Support Pets for your ESA needs.
Very easy and reasonably priced and very fast. Easy to get through.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We're so glad you found our service efficient! Thank you for trusting our company for your ESA needs.