On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I can't leave her in our camper when we're out for the day and or in our car due to heat. She goes with us everywhere now and it is such a relief to me with my anxiety.
Quick easy and simple is how the process went. I was able to get him registered in time for my move.
Hi Tami!
Thank you for your comment! We're thrilled to hear that you found the process quick and easy. If you have any more questions or need further assistance, feel free to reach out.
I need a app so I can get the vest for my dog so she could have her vest...
Hi Hector, thanks for choosing Support Pets!
We're happy to know that you'll now be able to spend more time with your furry friend. Regarding the vest, we'll send you a private message with the link.
Have a nice day!
Thank you for this need service! I haven't had an opportunity to use it yet but I'm sure it will go just fine!
I have no issue with the paperwork or with my leasing. They verified all documents and they were accepted without issue. I recommend!
Hello Tiffany,
Thank you for sharing your positive experience! We're glad to hear that everything went smoothly with your paperwork and leasing process. We appreciate your recommendation and we are always here to support you and your ESA needs.
Have a nice day!
Great service! I was able to register my pet with ease for an affordable rate. My landlord accepted my documents and I am happy to be able to bring my ESA with me where he is allowed.
Hello Jaide,
Thank you for the kind words! We're thrilled to hear that you had a smooth experience registering your pet and that your landlord accepted the documents. We're here to help anytime!
Have a great day!
I was having problems with my mental health and thought getting a dog would be perfect for me. The only problem is my management company... they wouldn't allow my german shepherd to live on the premises. So I got my Esa approval from support pets and it saved me money hasel and it's helping me mentally a lot to have my pup with me at all times.
Although it was an Awesome and Fast Experience...I never received my dogs vests that I paid for.
Was looking for exactly this. Easy and true to its process took 24 hours and I had the documents I needed. Was highly recommend
Service was spectacular. No issues with the paperwork it was smooth with no complaints. That you for your help with this I could not ask for more. Having my pet with me really helps my anxiety.
Excellent and quick service. Easy to complete and documents were accepted
My experience was good however when I got support for my previous dog I paid a fee for everything all at once. For the price I paid for the papers I feel it should have come complete. I'm disabled and live on a fixed income and in order to complete this I have to take money out my food allowance because I can't not pay my bills. For that I am majorly disappointed.
I mean the process went good. It was smooth. I like the price. This is my second time using this service and I will continue to use this service.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Pets Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Valerie
Thank you for your message! We're so glad to hear that your ESA is providing you with the support you need. It's wonderful that she can be by your side to help ease your anxiety. If you have any questions or need further assistance, feel free to reach out.
Have a nice day!