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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It works! I had been paying up to $75/night for my dog to accompany me when staying at hotels but no more!
Support Pets helped register my pet as an emotional support animal and the process was easy.
Hi Jessica,
We are grateful for your feedback and thank you for choosing Support Pets. If you have any more questions or need extra assistance, please contact us.
Have a nice day!
We don't like leaving our pets with sitters and have had bad experiences boarding them. This is the perfect opportunity to be able to have them with us and we are so gratefull.
Hi Anna,
Thank you for your comments and for choosing Support Pets. If you have any additional inquiries or need further help, please don’t hesitate to get in touch.
Have a great day!
It took no time at all to get both of my dogs approved. Highly recommended
Hi Lindsey,
Your kind words mean a lot to us! If you need anything, Support Pets is here. Enjoy your day!
I signed up, paid and received my letters. Very easy and saving hundreds on rent.
Hi Ellen,
Thanks for your support! Support Pets is always here to help. Have a great day!
Finalmente puedo vivir tranquila con mi mascota de apoyo emocional e incluso llevarlo a lugares que antes no se me permitía. Estoy muy feliz.
Hola Harashmalys,
¡Gracias por tu comentario! Support Pets siempre está aquí para ayudar. ¡Que tengas un excelente día!
The process was easy, and when I called customer service they were polite and took care of any issues promptly
Hello Kimberly,
Thanks for your support! Support Pets is always here to help. Have a great day!
After applying for my ESA for my companion Paulie, my medical confirmation from a doctor from my state was approved and received promptly!
Hello Allie,
Thanks for your feedback! Remember, Support Pets is here to help whenever you need us. Have a great day!
El proceso es muy fácil,solo ingresas unos datos, pagas (precio justo) y listo un día después tienes tu certificado.
Hola Jose B,
¡Gracias por tus comentarios! Support Pets siempre está aquí para ayudar. ¡Que tengas un gran día!
I was skeptical at first, but it all worked out! I'll probably be doing the service dog training next.
Hi Jessica,
We appreciate your positive review! Reach out to Support Pets anytime you need help. Have a wonderful day!
The website was vey self explanatory, the only reason I did not give 5 stars is because I did not like how the price kept going up after minutes on the website.
Did not spell my dogs name right and took two weeks and a total of three email to them till somebody responded and fixed it.
Hi Isabelle,
We regret the inconvenience caused. Thanks for your feedback. Have a good day.
Very easy. Very fast. Lifetime customer. Thank you. Highly recommended.
Quick, efficient, and helpful. Papers worked as intended. Thank you!
Hi Benaiah,
Thanks for your feedback! Support Pets is always here to help. Have a great day!
I would have liked a telephone number to call to discuss my problems I had
Hi Linda,
We're sorry for the inconvenience. We appreciate your feedback. Have a pleasant day.
Hi Sara,
Thank you for your kind words! We're glad Support Pets could help. Feel free to reach out anytime with questions.
Have a great day!
I receive my documents with no hassle. They were very responsive when I had questions. I'd definitely refer a friend.
Hello Shonv,
We appreciate your positive review! If you have any questions, contact Support Pets anytime. Have a wonderful day!
My experience was perfect it was easy everyone was super helpful!
HI Amanda,
We're glad you had a great experience! Support Pets is here for you anytime. Have a fantastic day!
The site was very easy to navigate. I highly recommend it for anyone that needs their emotional support pet to be able to travel with them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there,
Thank you for your feedback and for selecting Support Pets. If you require any further help or have additional questions, please reach out to us.
Have a nice day!