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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Support pets made everything so easy for me I'm moving into a new place next week and I needed these papers quickly so it was very fast and easy
It was fast and easy to get my dog certified as a emotional support animal. Now I can take her almost anywhere with me. She is older and loves to be with me all the time. It helps my anxiety and hers as well.
Hi Cassandra,
Thank you for your wonderful feedback! We’re delighted to hear that Support Pets was helpful. If you need anything else or have any questions, we’re here for you. Have a fantastic day!
I am grateful for this service. The process was easy and the price was reasonable.
Hi Laci,
We’re so pleased with your positive review! It’s great to know that Support Pets was able to assist you. If you have any questions, don’t hesitate to reach out. Have a good day!
Hello Erik,
Thank you for your kind words about Support Pets! We’re happy that our service was helpful. If you need any further assistance, feel free to contact us. Have a great day!
Got everything pretty fast. Only issue is I'm on deployment and im having issues getting logged in and trying to reset the password. So I havent been able to look at the documents or download them.
Hello Rachel,,
We're sorry to hear you're having trouble accessing your documents. We've sent you a private message with more details.
Have a nice day.
Quick and easy! I love it! Thanks for all you guys do for people like me that need help with our comfort.
Hello LeoVanni,
We appreciate your positive feedback! It’s wonderful to hear that Support Pets made a difference for you. If you have any questions or need help, we’re always here. Have a good day!
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Hi Christopher,
Thanks for giving us 5 stars! Have a great day!
Im great I decided to get my esa support from this website fast and reliable
Hello Fatima,
Thank you for your great review! We’re thrilled that Support Pets was able to help. If you have any questions or need further assistance, just reach out. Have a fantastic day!
The process is very self-explanatory and quick, which I needed. Thank you for your help!
Hello Elizabeth,
We're happy to hear you enjoyed our service at Support Pets! Reach out anytime if you have questions. Have an excellent day!
Easy process. Fast turnaround. Very affordable. I didn't want to have to part with my dog who provides me invaluable support and is to me, a member of my family.
Hello Tammy,
We’re grateful for your feedback and are happy Support Pets was able to assist you. If you need anything else or have any questions, feel free to contact us. Have a great day!
Great experience and received the documentation in a timely matter. Right after sending them to my new property manager my lease was approved instantly.
Hello Drayden,
Thank you for your positive review! It’s fantastic to know that Support Pets met your needs. If you have any questions or need help, don’t hesitate to reach out. Enjoy your day!
Fast easy and very very good! Great job! I will recommend this app for neighbors
Hi Valeria,
We’re so pleased to hear that Support Pets was helpful! If you have any questions or need further assistance, just let us know. Have a wonderful day!
Hello Jasmin,
Thank you for your kind words! We’re thrilled that Support Pets was helpful. If you need any further assistance or have questions, don’t hesitate to reach out. Have a fantastic day!
We had a little incident at Publix the other day, even though Dolly was in an enclosed stroller. I decided I didn't want to deal with that anymore, so I made her a ESA. Like will be so much easier now!
Hi Stacey,
We’re so happy to receive your positive feedback! It’s wonderful to know that Support Pets met your expectations. If you have any questions or need help, we’re here for you. Have a good day!
I recommend this it help you with out stressing of how you will go with your pet in places
Hello Saraiana,
Thank you for your great review! We’re pleased that Support Pets was able to assist you. If you have any questions, feel free to contact us anytime. Have a wonderful day!
Completed application on line quick and easy. Great and very satisfied.
Hello Mary,
We’re grateful for your positive review! It’s great to hear that Support Pets met your needs. If you have any questions, feel free to reach out to us anytime. Have a fantastic day!
I was recommended by a friend to try Support Pets. Process was quick, easy, affordable and makes a huge difference when moving into a new home.
Hello Clancy,
Thank you for your positive feedback! We’re delighted to hear that Support Pets made a difference for you. If you have any questions or need further assistance, feel free to contact us anytime. Have a great day!
Came fast and cheap compared to others……………………………………………
Hello Carter,
Thanks for the wonderful feedback! We’re glad you had a good experience with Support Pets. Feel free to contact us if needed. Have a great day!
I had to update my information on my pet. It took weeks. I finally had to use your support system to get an updated letter with my new pet on it.
Hello Gwenlyn,
We’re thrilled you had a positive experience with Support Pets! If you have any questions, don’t hesitate to reach out. Enjoy your day!
I still have not received my updated esa letter!
Super easy to find the information I needed and was able to do the whole process through my phone
Hello Natasha,
We’re thrilled to receive your kind words! It’s wonderful to know that Support Pets was helpful. If you need anything else or have questions, don’t hesitate to reach out. Have a fantastic day!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Hello Monicia,
We appreciate your kind words! It’s fantastic to hear that Support Pets met your needs. If you have any questions, feel free to contact us anytime. Enjoy your day!