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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Hi Richard,
We appreciate your positive feedback.Have a wonderful day!
Thank you for making this process so easy. I am even considering doing the service dog training.
Hello Arlene,
We’re so happy to know that you had a great experience! Your feedback is truly appreciated. If you need any further help, we’ll always be here for you. Have a fantastic day!
I had no problem getting approved. Everything I needed was done and very well.
Hi Victoria,
Thank you for the kind words! We’re so pleased to know everything worked out for you. Don’t hesitate to reach out if you ever need more assistance. Have a great day ahead!
Great made things convenient and easySo I wouldn't get bully labeled for my fur babies that have been my all through my hard time I'm having in my life I would rather sleep homeless then leave my babies behind Lone them so much They are the reason I'm still alive
Hello Pauleen,
Thank you so much for your kind words! We're glad we could make things easier and more convenient for you and your fur babies. It’s clear how much they mean to you, and we’re happy to have helped in ensuring they stay by your side through tough times.
Very good and quick. I needed it within a week and got it in almost 24 hours from submitting
Hello Skyler,
Thank you for the kind words! We’re so pleased to know everything worked out for you. Don’t hesitate to reach out if you ever need more assistance. Have a great day ahead!
This was the easiest and fastest route possible! Only took 10 minutes to get approved and now my fur babies can come anywhere with me! Running into a lot of trouble with finding somewhere that allows animals? Here you go!
Hi Jordhyn,
We’re so grateful for your positive review! It’s fantastic to hear that you’re happy with our service. If there’s anything else you need, we’re always here to help. Have a great day!
Fast n easy! Very convenient. Thank you for helping us keep our family together.
Hello Elexis,
We’re so happy to hear that you found the process fast and easy! It’s our pleasure to help keep your family together. If you ever need anything else, don’t hesitate to reach out—we’re always here for you!
Fast and easy, we love it thank you
Easy process! Received our documents within 24 hours and our first flight was booked an hour later.
Hi Ashley,
We’re so grateful for your positive review! It’s fantastic to hear that you’re happy with our service. If there’s anything else you need, we’re always here to help. Have a great day!
My experience was really smooth and professional, thank you!
Hi Sierra,
Your feedback truly brightened our day! We’re thrilled to hear everything went well for you. Don’t hesitate to get in touch if you need more assistance. Wishing you a wonderful day!
Hi Kay,
Thanks for your feedback and for the 4 stars!
Hello Joan,
We appreciate the 5 stars you gave us. If you need anything do not hesitate to reach out!
With my documents I'm able to keep my dogs that help me with my anxiety and stress.
Hello Kara,
Thank you so much for sharing your experience! We’re happy to know you had a great time with our service. If you need anything else, feel free to reach out. Have a fantastic day!
They were great in helping me. I had some minor issues on my breed of dog. Your customer service was made aware of this and made the changes quickly
Hi Anthony,
Thank you for the glowing feedback! We’re delighted to know you had a great experience. Don’t hesitate to reach out if you ever need more help. Have an amazing day!
Anxiety was high. The inner debate and fear of having to explain and prove the need for an ESA. At the end of it all, it wasn't as stressful as I thought it would be. Thank you.
Hi Tara,
We’re so happy to hear your positive feedback! It’s always rewarding to know we’ve made our customers happy. Feel free to contact us if you need anything else. Wishing you a fantastic day!
It took less than a day for the process and 48 hours to get my documents, very convenient.
Hello Melissa,
Your feedback truly inspires us! We’re thrilled to hear that everything went smoothly. If you need more assistance, don’t hesitate to get in touch. Have a great day!
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Hello Alicia,
Thanks for the 5 stars review!
It's been a while that I needed to have my dog certified. Now that I'm shopping for an apartment having her certified as an ESA widens my choice of available apts. The only thing I didn't appreciate was the cost was initially stated as $99.00 and then when I went to check out it shot up to $134. Also, it is not clear what I was getting for that amount, everything is at an additional cost.
Hello Jeremias! The price adjustment you experienced likely relates to the financial aid or additional options that were selected during the process. We understand that this may have caused some confusion, and we apologize for that. If you'd like more clarification on what’s included or any added costs, feel free to reach out—we're happy to assist and make things clearer for you!
Hello Tzlil,
Your positive feedback means so much to us! We’re happy to know we could meet your expectations. Don’t hesitate to reach out if you need further help. Wishing you a great day!
The process did not take long at all…. I received my documents within a day or two.
Hello Charetta,
Thank you for your lovely feedback! It’s great to hear everything worked out for you. If there’s anything else we can assist with, feel free to reach out. Have an amazing day!
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Hi Avery,
Thank you for your thoughtful feedback! We’re glad to know you’re happy with our service. If you ever need help, don’t hesitate to reach out. Have an amazing day!