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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I am deaf myself I love my cat more comfortable I love it place
Easy, simple, and the best! Overall, a very easy experience to participate with and now I will be able to bring my dog to a new home!
Hello Samantha,
We appreciate your positive review! We’re happy to know you’re satisfied. Wishing you a bright and cheerful day!
We have been wanting to take Ruby with us for emotional support for some time now. Not knowing how to achieve this was the issue. A friend sent the link and we were able to sign up so quickly. We really appreciate your service!
I was able to get hope to keep my pet with me and with the help of Support Pets, I was also able to bring my pet everywhere I went
Hello Veronica,
Thank you for your lovely feedback! It means a lot to us. Have a great day!
My experience was great I highly recommend you use them great price and service.
Hello Yolanda,
We truly appreciate your kind words! It’s great to hear we met your expectations. Wishing you a wonderful day!
Hello Misty,
It’s fantastic to know you had a good experience! Thanks for sharing, and have an amazing day!
It was very simple and quick to get approved for my ESA letter. Highly recommend it to anyone interested or looking to get one.
Hi Cesar,
We’re so happy to receive your feedback! Thank you for your kind words. Wishing you a fantastic day ahead!
Support pets made it easy to get the documentation I need it & had it ready quickly.
Hi RK M,
Your positive review really brightened our day! Thank you for choosing us, and enjoy the rest of your day!
Hello Juan,
We’re delighted to hear you’re satisfied with our service! Thanks for the feedback, and have a wonderful day!
The process was quick and easy. Knowing that I can now take my pet with me has greatly reduced my anxiety and stress.
Hi Melody,
Thank you for the lovely feedback! It’s always great to hear we’ve met expectations. Wishing you an amazing day ahead!
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Hi Natalie,
Thanks for your feedback! Have a nice day!
On click and I was able to register my dog. Highly recommend the serice when in need to get your pet in a home that has restrictions
Hi Stephanie,
Your kind words are much appreciated! We’re glad we could help. Hope you have a great day ahead!
Super fast approval and easy to access documents. Good, easy to understand directions.
Hello Emalee,
We’re so pleased to hear your experience was a positive one! Thanks for sharing, and enjoy the rest of your day!
For me, this is peace of mind: knowing I can have my dogs near me no matter what, helping with my high anxiety levels and PTSD, is like heaven! Thank you so much, this is priceless!
Hi Brenda,
Thank you for your great feedback! It’s always a pleasure to know our service was appreciated. Wishing you a fantastic day!
Cumplieron lo prometido es muy recomendable llego antes de lo previsto lo recomiendo están atentos si te llego la información estoy bastante satisfecho
Hola Pedro,
¡Muchas gracias por la reseña positiva! Nos alegra mucho saber que todo salió bien para ti. ¡Que tengas un día maravilloso!
My documents were provided in a timely manner. Very informative.
Hi Darlene,
Thanks so much for the positive review! We’re thrilled everything went well for you. Have a wonderful day!
Satisfied with the process to get my animals approved to be emotional support animals
Hello Rebecca,
Thank you so much for your feedback! It’s really great to hear that you had such a positive experience. We’re always here for you, so don’t hesitate to reach out if you ever need anything. Have a fantastic day ahead!
Fantastic work really fast, helpful with the apartment I need rent
Hi Jaqueline,
Wow, your kind words just made our day! We're so glad everything worked out well for you. If there’s anything more we can do, feel free to contact us. Wishing you a wonderful day!
I really needed the letter for where i stay. And thanks to Support Pets they made it possible for my dog to stay with me. Thanks
Hi Taraja,
We appreciate you taking the time to share this! It’s amazing to hear you’re happy with our service. If you ever have any questions or need support, just let us know. Have a fantastic rest of your day!
I heard about this website from a friend and was in a hurry to esa for my cats! They made it very quick and it was an easy process
Hi Isabella,
Your feedback is truly heartwarming! We’re delighted to hear you enjoyed your experience. If you need anything else, we’re always just a message away. Have a lovely day ahead!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Hi Tina,
Your feedback made our day! Thank you for taking the time to share your thoughts. Hope you have a great day ahead!