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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It's been easy and very helpful. Ace has been very helpful since I adopted him but I often want to take him more places such as stores games etc… he helps with all my emotions best thing that's happen to me in a while
A simple process for me to navigate and helpful resources. Made it easy and stress free to have my pet with me.
Hi there! Thank you for your feedback!
We’re so glad to hear that the process was easy and stress-free for you. Making things simple and accessible online is exactly what we aim for. If you ever need further assistance or resources, feel free to reach out—we’re here to help.
Thanks for trusting and chosing us!
I do not have a review to give at this timex i will review soon!
Hi there! Thank you for letting us know!
We appreciate you taking the time to share your thoughts in the future. If there’s anything you need assistance with in the meantime, don’t hesitate to reach out—we’re here to help.
Thanks for chosing us!
I need a number to call if I need backup, to get doctors letter. Some people try to not except ESA WHAT DO I NEED TO DO?
Hello there! Thank you for reaching out.
Do not worry, our team is made up of real specialists who are always ready to provide personalized support. Whether you need guidance on your next steps or have questions about your ESA, you can reach us via chat or email at [email protected]. We’re here to provide the assistance and care you deserve.
Let us know how we can assist further.
I received the requested approval paperwork quickly and at the perfect time for my circumstances. I only had one issue regarding the breed description of esa pet which is referenced on the documents. Im not sure if this can be changed at this point but I am interested in correcting the information if possible.
Please respond accordingly advising such. Thank you,
Michael
Hi there! Thank you, Michael, for your feedback.
We’re glad to hear that you received your approval paperwork quickly and at the right time for your needs. Regarding the breed description, we understand the importance of ensuring all information is accurate. Please reach out to our support team via email at [email protected], and we’ll be happy to assist you in correcting this detail.
Let us know how we can help further—we’re here for you.
I was wondering if you are sending a card for me and Spencer and Angelo. I would like to carry with me instead of letters
Hello, there! Thank you for your review!
We’re glad to hear things are going well so far. We do offer ID cards for emotional support animals as an optional accessory for convenience. If you’d like to order one for Spencer and Angelo, please reach out to our support team or check our website for details. Let us know if you have any other questions—we’re here to help!
Thanks for trusting and chosing us!
Thanks for the letter I love my esa animal. She is wonderful and she is great
Hello Hunter,
Thank you for your kind feedback! It motivates us to keep delivering the best. Have a wonderful day!
I had heard such approvals took mo the and were so expensive but Support Pets made it so quick and easy and at an affordable price too! Thank you! And thanks from my furry friend too!
Hi Jason,
We’re so glad to hear you had a positive experience. Your support means the world to us. Have an amazing day!
Hi Wendy,
Your thoughtful review made our day! Thank you for trusting us, and have a fantastic day ahead!
It's nice, easy, best they help me a lot with all my documents
Thanks
Hello Tarun,
We truly appreciate your kind words! They inspire us to keep doing our best. Have a great day!
I appreciate the time considering my request for my dog, its will mean lot to me moving forward in a new venture
Hi Diane,
Thank you for your amazing feedback! Your satisfaction is our top priority. Wishing you a beautiful day!
Expensive is all I have to say, but the review has to have 50 characters
Hello Joseph,
We’re sorry to hear about your experience. Our goal is to provide clear pricing and excellent customer service at every step. If there was any confusion or an issue with your order, please reach out to us again at [email protected] or use the chat feature on our website (supportpets.com).
We’ll do our best to resolve the situation promptly. Thank you for bringing this to our attention, and we hope to make things right for you! 🐾💙
Please apply here for your own quick & easy process to get your furry loved 1 their own legal documents to be deemed an ESA
Hello William,
Your support means everything to us! Thank you for sharing your experience, and have an awesome day!
The whole process was simple and quick! I will be a forever customer.
Hello LaKeyna,
We’re thrilled to know you had a great experience! Thank you, and enjoy the rest of your day!
I needed an ESA letter immediately for my apartment building and Support Pet made it very easy to get all the documents that were required. Thank You!
Hi Manuel,
Your kind words are greatly appreciated. Thank you for trusting us, and have a fantastic day!
Your ESA service was recommended to me by a friend and I cannot be more thankful for the prompt delivery of my ESA documents. Thank you so much for offering this service!
Hello Tracy,
Thank you for sharing your positive experience! It’s always rewarding to hear such great feedback. Have a wonderful day!
Easy and fast process- Thank you! I like to be assured that I will never have to surrender my dog due to housing breed restrictions.
Hi Leigh,
Thank you for sharing your experience! 🐾💙 We’re so glad we could help make the process easy and provide peace of mind. Having your dog protected from housing breed restrictions under the Fair Housing Act (FHA) is such an important step, and we’re thrilled to be part of that for you. If you ever need assistance or have any questions, we’re here to help! 😊
Quick and easy minus the extra pop expenses along the way. Just be upfront with the whole bundle dont try to sneak in extra charges.
Hello Eric,
Thank you for your feedback! 🐾💙 We’re glad you found the process quick and easy, but we hear you about wanting more clarity on additional options. We strive to be as transparent as possible and will take your feedback to improve how we present bundle options. If you have any concerns or questions about charges, please don’t hesitate to reach out—we’re here to help! 😊
Very good…….,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ……………..
Hi Edward,
We’re so happy to know we met your expectations. Thank you for your review, and enjoy your day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tahron,
Your positive words mean so much to us! We’re grateful to have been able to help. If you need anything further, we’re always here. Wishing you a wonderful day!