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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Hi Tatiyanna,
Thank you for your positive feedback!Have a great day.
The issue is personal. The owner of the candidate animal must come across as in need of a support animal. You cannot be normal.
Hi Richard,
Thank you for your feedback! 🐾💙 You’re absolutely right—the process focuses on the individual’s need for an Emotional Support Animal (ESA) and ensures that the documentation is issued appropriately. If you have any other thoughts or need assistance, feel free to let us know. We’re here to help! 😊
I had breast cancer, so I was verry upset about it. And I adopt it a dog and she make me happy and moved my stress, so I need to take her anywhere. Then I found out about aboutb ESA. Then I heard about support animals ESA. They asked some questions and waited 48 hours the latter came out. So now I can anywhere with my dog. So thank you, support animals.
Hi JungA A
Thank you for sharing your story—your journey is truly inspiring. 🐾💙 We’re so glad to hear that your dog has brought you happiness and helped ease your stress. It’s wonderful that you were able to get the documentation you needed quickly and easily. Just a reminder, while your ESA provides essential emotional support, their access to public spaces depends on each establishment’s policy since ESAs don’t have the same public access rights as service animals.
If you ever need further assistance or have questions, we’re here for you. Thank you for choosing us to support you and your furry companion! 😊
I was able to get my ESA without doctors telling me I'm lying and don't need an ESA. Very helpful and very good to know a doctor believes me.
Hello Kyleigh,
Thank you for sharing your experience! 🐾💙 We’re so glad we could help you obtain your ESA letter in a supportive and understanding way. It’s essential for people to feel heard and validated, especially when it comes to their mental health needs. If you have any further questions or need assistance, we’re always here to help. Thank you for trusting us! 😊
Hi there! Thank you for your kind words!
We’re so glad we could assist you efficiently and provide the support you needed. If you ever need anything else, don’t hesitate to reach out—we’re here to help!
Thanks for trusting and chosing us.
Very easy going process. It explained all the details thoroughly enough that I did not have any questions. The follow up emails and videos were also very helpful!
Hi there! Thank you for your feedback!
We’re so glad to hear that the process was easy and clear for you. It’s great to know that the follow-up emails and videos were helpful as well. If you ever need further assistance, we’re always here to help!
Thanks for trusting and chosing us.
Great and fast service. Easy to understand and fill out! 10/10
Hello there! Thank you so much for your kind words!
We’re thrilled to hear that you found the service fast and easy to use. Your feedback means a lot to us—10/10 from you is a 10/10 for us! Let us know if there’s anything else we can assist with.
Thanks for trusting and chosing us.
It's a simple easy process! It was finished in under a few minutes and I got my approval the next day
Hi! Thank you for sharing your experience!
We’re so glad you found the process simple and quick. Getting your approval the next day is exactly what we aim for. Let us know if you need any further assistance—we’re here to help!
Thanks for trusting and chosing us.
My experience was good. They answered my questions and was very courteous
Took download to Library to run off physical copies so id have them
Hi there! Thank you for sharing!
It’s great that you’re preparing ahead with physical copies—being ready always makes the process smoother. We’re glad you found us online and are happy to assist when you’re ready to order the tag and leash for Chase. Let us know if you need help with anything else in the meantime!
Thanks for trusting and chosnig us.
Extremely fast service, great pricing and response time. Easy navigation.
Hello there! Thank you for your feedback!
We’re so glad to hear that you found the service fast, the pricing great, and the process easy to navigate. If you ever need assistance or have questions, we’re here to help!
Thanks for trusting and chosing us.
Done quickly and good communication. Appreciate the fast response time, too.
Hello! Thank you for your kind words!
We’re glad to hear you had a quick and smooth experience with great communication. If you need anything else, don’t hesitate to reach out—we’re here to help!
Thanks for trusting and chosing us.
Best decision I have ever made so that my baby can live with me. Financial hardship is my biggest stressor and having my dog with me in my home has been a huge help.
Thank you for all your support. The ESA card changed our lives.
This is a very valuable document. Never leave home without it!
Support Pets made it very easy to register my cat as an ESA. I received my documents within 48 hours and was contacted throughout the process to ensure all my questions were answered.
Hello there! Thank you for sharing your experience!
We’re thrilled to hear that the process was quick, efficient, and easy for you. Ensuring your questions were answered along the way is always our goal. If you need any further assistance, feel free to reach out—we’re here to help!
Thanks for chosing us.
Nice simple and easy to get started to sign up. Only took a few steps and a questionnaire test for the doctors. I like the great deals they give for everything that comes in ur package.
Hello! Thank you for your feedback!
We’re so glad to hear the process was quick, simple, and easy for you. It’s great to know you found value in the deals and everything included in your package. If you have any questions or need further assistance, feel free to reach out—we’re here to help!
Thanks for trusting and chosing us.
Im amazed how fast i got my esa letter. It only took a day for them to send it through my email.
Hi there! Thank you for your kind words!
We’re so glad to hear you were impressed with how quickly you received your ESA letter and that we could provide an affordable option without compromising quality. If you need anything else, we’re here to help!
Thanks for trusting and chosing us.
I filled out the paperwork and their team checked it out.
I had my answer in no time.
They were good to follow up to make sure that I got my paperwork.
I'm very happy
Hello Sharron,
Thank you so much for sharing your experience! 🐾💙 We’re thrilled to hear that the process was quick and seamless for you and that our team was able to provide the support you needed. If you have any further questions or need assistance in the future, we’re always here to help. Thanks for choosing us! 😊
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Eva,
If you’re looking to renew your ESA membership for Frida, you can do so by visiting our dedicated renewal page at www.supportpets.com/choose-your-esa-renewal-package/
If you’re still having trouble or need assistance with the process, feel free to reach out to us at [email protected], and we’ll be happy to help you get it sorted. 🐾😊