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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Great experience over all fast and easy... I renew yearly
It was easy and very informational. Everyone was helpful and it was easy to navigate. Much better than competitors
Hello! Thank you for your feedback!
We’re thrilled to hear that you found the process easy, informational, and affordable. It’s great to know that our service stood out compared to competitors. If you ever need assistance or have more questions, we’re here to help!
Thanks for trusting and chosing us.
Simple and easy. I received my documents within 48 hours. I would highly recommend!
Great service and very fast! Now I feel better knowing that my pets can always be with me no matter where I go
Hola! ¡Gracias por compartir tu experiencia!
Nos alegra saber que estás satisfecha y tranquila de tener a Amy princesa contigo. Las recomendaciones son muy valiosas para nosotros, y estamos aquà para ayudarte en lo que necesites. ¡No dudes en contactarnos si necesitas algo más!
There was no issues at all I was able to get everything done and set to me within a few days great service
Hello there! Thank you for your feedback!
We’re so glad to hear that everything went smoothly and you received everything you needed quickly. If you ever need further assistance, we’re here to help!
Thanks for trusting and chosing us!
Great service and fast couldn't get my documents quicker with anyone else and was in dire need for my rental application
Hi! Thank you for sharing your experience!
We’re thrilled to hear that our fast service met your urgent needs. If you ever require additional assistance, don’t hesitate to reach out—we’re here to help!
Thanks for trusting and chosing us!
My personal experience with getting my pet certified was fast, easy, and affordable. I got approved in less than 24 hours. Also got a really nice discount on my package.
Hi there! Thank you for sharing your experience!
We’re so glad to hear that the process was fast, easy, and affordable for you, and that the discount added even more value. It’s wonderful that your pet can now provide the comfort and security you need in those situations. If you ever have any questions or need further assistance, we’re here for you!
Thanks for trustin and chosing us!
Hello! Thank you for your feedback!
We’re so glad to hear the process was simple and fast for you. Your recommendation means a lot to us. If you ever need assistance, don’t hesitate to reach out!
Thanks for trusting and chosing us.
Thank you so very much so educational. So nice to have something like this on our pets.
I received my documents I am just waiting on the harness, leash, tags and whatever comes with the package.
Hello! Thank you for reaching out!
We’re glad to hear you’ve received your documents and are just waiting for the rest of your package. If you haven’t received updates yet, please check your email (including spam or junk folders) for tracking information. If you need further assistance, feel free to contact our support team:
[email protected] (response in 48hours)
Chat: on supportpets.com
We’re here to help!
Anytime I have use support animal I've never had any problems. I'm able to take my pet anyway I go and I'm loving every minute of it. So thank you and I will recommend this to anyone.
Hello there! Thank you for your wonderful feedback!
We’re so glad to hear you’ve had such a positive experience and that our care support team could assist you promptly. It’s great to know you’re enjoying having your pet by your side. Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out—we’re here for you!
Thanks for trusting and chosing us!
The process was fast and affordable. I did not think I could get these credentials without my therapist.
Hi there! Thank you for sharing your experience!
We’re so glad to hear the process was fast and affordable for you, and that our team could promptly address the issue with your bank card. It’s wonderful that a friend recommended us, and we’re happy to have helped you keep your pet by your side. If you need anything else, don’t hesitate to reach out!
Thanks for trusting and chosing us!
Certified both of my dogs in one weekend. Easy and professional
Hello! Thank you for your feedback!
We’re so glad to hear the process was quick and easy for certifying both of your dogs. If you ever need assistance or have any questions, don’t hesitate to reach out—we’re here to help!
Thanks for chosing us!
Very quick short and straight-to-the-point questions. I have received my paperwork yet, and I think this is absolutely awesome and pretty cheap.
Very fast and easy to get my ESA verification. Very professional and to the point.
Hi there! Thank you so much for your kind words!
We’re thrilled to hear that you had such a positive experience and found the process fast and professional. Your support and feedback mean a lot to us. If you ever need anything else, don’t hesitate to reach out—we’re here for you!
Thanks for trusting and chosing us!
Hi there! Thank you for your feedback!
We’re so glad to hear that you found the process quick and easy. If you ever need any assistance, we’re here to help!
Have a nice eveniing!
So far so good. Hope I don't have any regrets. This looks legitimate.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there! Thank you for your kind words!
We’re so glad to hear you had a great experience and that the process was fast and easy. We appreciate your loyalty and look forward to assisting you again next year! Let us know if you ever need anything.
Thanks for trusting and chosing us.