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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Everything was as they described. I am using my ESA documents in less than a month and I am hopeful it would make flying with my dog less stressful. Can't wait to start the PSD process either!
Fast and convenient sums it up. Very grateful for sites like this.
Hello Heather,
We're delighted to hear that you’re satisfied with our service! Your feedback is truly appreciated. If you need help in the future, we are always available. Wishing you a great day ahead!
It was great I had a bad experience with the landlord I believe the papers will get them off my back…….
Helo Kathy,
Thank you for your kind review! We're thrilled we could be of assistance. Should you ever need further help, don’t hesitate to get in touch. Have a wonderful day!
Quick and painless! Everything was easy to answer and they were informative.
Hi Jennifer,
We appreciate you taking the time to leave such positive feedback! We’re so glad we could meet your needs. If you need anything at all, we’re here to help. Have a fantastic day!
Good. Good. Good good good good good good good good good. Good
Hi Hunter,
Your feedback made our day! We’re so happy that you had a good experience. If you need anything else, don’t hesitate to get in touch. Have a great day!
Fast, great communication, easy to use. Had my items within a day
Hello Timothy,
We’re grateful for your kind words! It’s always a pleasure to know that we’ve helped. If you ever need further assistance, we are here for you. Have a wonderful day ahead!
Awesome experience! Now I don't have to worry about not having my best friend with me always.
Hi Jenna,
Thank you for the fantastic review! We’re so glad that we could assist you. If you need anything else, don’t hesitate to contact us. Wishing you a great day!
Hello Zekiel,
We truly appreciate your positive feedback! It’s wonderful to hear that we were able to help. Should you need any more assistance, feel free to reach out. Have a wonderful day!
I love support pets for the efficiency and productivity! I get what i need quick and thorough. This is my third time renewing and i've never had any issues.
Hi Catherine,
Thank you so much for your kind words! We’re thrilled to know that you had a great experience. If you need any help in the future, we’re always here for you. Have a fantastic day ahead!
I had a very good experience, the process was very quick and easy and a very trusting experience
Hi Abagail,
We’re so happy to hear that you had a positive experience with us! Thank you for taking the time to share your thoughts. If you need further help, we’re here for you. Have a wonderful day!
I use every year, very good. Will continue to use in the future
Hi Alyssa,
Thanks for the great review! We’re pleased to know that we could assist you. If you need any more support, don’t hesitate to reach out. Have a lovely day ahead!
I believe I was over charged need someone to contact me asap phone # *******082 also when do I receive my puppies vest
Hello Genaro,
We’re so sorry to hear about the confusion with your charges, and we truly appreciate your patience as we work to resolve this! We want to ensure everything is cleared up for you as quickly as possible.
To address the issue, please contact our customer support team at [email protected] or use the live chat on our website at www.supportpets.com. They will be able to provide clarity on the charges and assist with the resolution. They can also look into your order's delivery.
Awesome service, easy to use and understand and makes me feel comfort knowing I can have my furbaby with me.
Hi Lauren,
We really appreciate your kind review! It’s always our goal to provide excellent service, and we’re happy to have done that for you. Should you need any further assistance, feel free to reach out. Have a fantastic day!
My experience are Excellent, and very helpfully, I think that every pet- lover need this
Hi Yailen,
Thank you for the wonderful feedback! We're so glad we could help. If you need anything else, don’t hesitate to reach out to us. Have a great day!
This website is perfectly designed for us to be able us to use it and get the information needed to make an informed decision!
Hi Diana,
We’re so grateful for your positive review! It's always a pleasure to hear that we’ve been able to assist you. If you need any further help, feel free to contact us. Have a fantastic day ahead!
Quick, easy and efficient. The process was easy and comfortable.
Hello Tiffany,
Thanks for sharing your experience! We’re happy to know that you’re pleased with our service. If you need anything else, we’re always available to assist you. Have a great day!
I love it, makes it easy. I always wanted one and now you guys made it possible
Hi David,
Our pleasure! Helping you succeed is our greatest achievement.
It's really good to know I can take my baby everywhere with me with no worries
Hi Nhatalee,
We really appreciate your lovely feedback! We’re so glad to hear that you had a positive experience with us. If you need help in the future, we’re here for you. Have a wonderful day ahead!
Support Pets made me feel so at ease knowing that I was getting the best customer service and care.
Hi Samantha,
Thank you so much for your kind words! We are happy to hear that you’re satisfied with our services. If you ever need further help, don’t hesitate to contact us. Have an amazing day!
I love ESA……they have been a Godsend for us! I have been able to bring my Sparky places I never thought I would be able to!
Hello Terri,
We truly appreciate your positive review! It’s always rewarding to know we’ve made a difference. If you need anything else, feel free to reach out. Have an amazing day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Yuisia,
Thank you for sharing your experience with us! We’re glad to hear that you’re happy with our services. Should you need anything further, feel free to reach out. Have a wonderful day!