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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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This has been the best and easiest experience! I will be recommend to family and friends who may need or have use a different company but need to renew.
Thank you for your help in help me with my ESA credentials. The process was quick and easy. I'm now moving towards training for a PSA to aid in my therapy.
Hi Mesha! Our pleasure!
We’re so glad we could help you with your ESA credentials and make the process quick and easy for you. Best of luck as you move forward with PSA training—it’s a great next step to support your therapy. If you need any further assistance, we’re here to help!
Quick turnaround time, and a lot of communication on their part. I let my esa expire and they were quick to get it back for me.
Hello Kelsey! Thank you for your feedback and for choosing us again!
We’re so glad we could help you renew your ESA quickly and keep you updated throughout the process. If you ever need anything else, don’t hesitate to reach out—we’re always here to assist!
Awesome experience and easy to help. I would recommend to others
Hi Gabriel! Thank you for your kind words!
We’re so glad you had a great experience and found the process easy. Your recommendation means a lot to us. If you need any assistance, we’re here to help!
The people were very helpful and the service was as promised
Hello Cheyanne! Thank you for your feedback!
We’re so glad to hear you’re happy with the service and found our team helpful. If you ever need any further assistance, we’re always here to help!
It was super easy to work with the website and get the required documentation for my dog to become my ESA. Thank you!
Hello Ahsley! Thank you for sharing your experience!
We’re so glad you found the process easy and straightforward. High reviews are something we work hard for, and we’re happy to have met your expectations. If you ever need further assistance, we’re here to help!
Hi Billie! Thank you for your feedback!
We’re so glad you found the process quick, easy, and straightforward. It’s great to hear that our ads and programs caught your attention and met your expectations. If you ever need assistance, we’re here to help!
I'm so glad I got approved for the ESA! This will make travels so much easier. It took no time at all to register my dog.
Hi Kimberly! E’re so happy to hear you got approved and that the process was quick and easy for you!
Knowing this will make your travels smoother is wonderful. If you need anything else, we’re here to help!
The experience was so great. No issues and it was quick and easy.
Hi Javier! Thank you for sharing your experience!
We’re glad to hear everything went smoothly and that the process was quick and easy for you. If you ever need assistance, we’re here to help!
So glad I found Support pets! Got my ESA approval and I can now have my pets with me without issues or additional fees. User friendly steps to follow start to finish and qreat and quick customer service.
Hi there Maritza! Thank you for sharing your experience!
We’re so glad Support Pets could help you get your ESA approval and allow your boys to stay with you without any issues or extra fees. It’s wonderful to know the process was user-friendly and that our team was able to assist quickly. If you ever need anything else, we’re here to help!
Everything is fine so far. This was a very easy process. It's very well worth the price.
Hi Melissa! Thank you for your feedback!
We’re so glad to hear the process was easy and that you’re satisfied with the service. If you ever need any assistance, we’re here to help!
Always recommend this app. Has always help me to get my pet into my loving arms. Thanks to them I can be reunited with my cat.
Hi Alejandro,
Our pleasure! We’re so glad we could help make things easier for you.
I lost my significant other so I need my dog with me at all times, even during work. The process was very intuitive and received almost an immediate response. THANK YOU!
Hi Judy,
Our pleasure! Knowing we’ve met your expectations is incredibly fulfilling.
I appreciate working with Support Pets. The process is very easy and professional.
Hi Julie,
Our pleasure! Supporting your needs is at the heart of everything we do.
Whole process was quick and efficient. I had no trouble getting my documents and I love how everything comes through your email.
Hello Michelle,
Our pleasure! It’s wonderful to see how our service has made a difference for you.
Got the ESA certification literally the next day and all the paperwork was super easy to access and download
Hi Nell,
Our pleasure! Helping you with your ESA, is why we’re here.
Quick and easy, although I do not like their process of HAVING to review their services and there being a character limit. Minus one star for that.
Hi Julia,
Our pleasure! We’re glad to hear the process was quick and easy for you. 🐾💙 We appreciate your feedback about the review process and will take it into consideration as we work to improve.
Support pets make it so easy to renew your documents! I wouldn't choose anybody else to get my documents.
Hi Laci,
Our pleasure! We’re so happy that our service has been a valuable resource for you.
My experience with Support Animals was very useful. They made my experience great.
Hello Allie,
Our pleasure! Your words inspire us to keep going above and beyond.
Was quick and easy, im a college student and been struggling in my classes without my cat with me and my campus only accepts esa or service animals.
Hello Damiah,
Our pleasure! It’s fantastic to know our service has been useful for you.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tianna! Thank you for your kind words!
We’re so glad you found the process easy and had a great experience. Your recommendation means a lot to us, and we’re honored to be your choice. If you or your family and friends need assistance, we’re here to help!