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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I'm happy I was able to understand all of the process. It was so easy.
Quick process and one day acceptance for paperwork. This was by far a lot easy than I thought the process would be. Just had to answer a few simple questions and wait for approval.
Hello Jessica,
Our pleasure! Knowing we could make a difference for you means everything. Thank you for your support!
My experience with Support Pets was easy & received my papers quick. Thank you for your help with my fur babies. They are my world & I honestly do not know what I would do without them. They have gotten me through some really difficult things & are a comfort to me.
Hi Tammy,
Our pleasure! We truly appreciate your kind words. We're glad to be part of your journey!
I would recommend this too anyone with a cat or a dog wanting too keep their companion!
Hi Ramar,
Our pleasure! Your feedback means so much to us. Thanks for letting us know!
It was smooth and easy, my apartment is complaining about my dog almost everyday. He's a good dog but he came from a shelter so he does bark when he's home alone. The esa would help tremendously. Protecting us from being kicked out or fined
Hi Treashawn,
Our pleasure! Your feedback reassures us that we’re delivering real value.
This place and staff is the best. This is not the first time they helped us so very much. Very concerned.
Hello there! Thank you for your kind words and for trusting us again!
We’re so glad we could assist you, and that you had another positive experience with our team. Your support means so much to us. If you ever need anything else, we’re always here to help!
So glad I chose Support Pets for my ESA certification! Amazing service, so quick and wallet friendly.
Hello Maria! Thank you for your excellent feedback!
We’re so glad you found the service quick and affordable. We’re always here to help if you need any further assistance!
Thank yo and our cats love us as much as we love them, yes they do get on our laps and make their presence known
Hi John! Thank you for sharing your experience!
We’re so glad we could help you save on those extra costs and keep your beloved cats with you. It’s clear they’re an essential part of your life, and we’re happy to have provided an affordable solution. If you ever need anything else, we’re here to help!
So far everything is well laid out and on time. Now just waiting on his vest and things thru the mail.
Hi Carrie! Thank you for your feedback!
We’re glad to hear everything has been smooth so far. Your order is on its way, and if you have any questions, feel free to reach out. We’re here to help!
I had a wonderful experience using support pets. It was simple and quick! It only took a day to get my letter. As long as my landlord accepts it I'm good.
Hi Katelynn! Thank you for sharing your experience!
We’re so glad to hear the process was simple and quick for you. If your landlord has any questions or you need further assistance, feel free to reach out—we’re here to help!
Super easy to use and the turn around with the answer was quick.
Hi Leonel! Thank you for sharing your experience!
We’re so glad you found the process easy and the response time quick. It’s wonderful to hear that your neighbors recommended us. If you ever need any assistance, we’re here to help!
Very quick and very efficient, got my documentation stuff in about a day
Hi there Nicholas! Thank you for your feedback!
We’re so glad to hear the process was quick and efficient for you. If you need further assistance, don’t hesitate to reach out—we’re here to help!
My experience was wonderful. I got fast service with a great doctor who went in depth about my issues. I couldn't ask for a better experience.
Hi Amy! Thank you for sharing your experience!
We’re so glad the process was thorough and met your needs. It's wonderful to know we could provide the support you were looking for. If you ever need further assistance, we’re here to help!
La aceptación fue rápida sólo es esperar a que llegue el resto
Hola Nickole! ¡Gracias por compartir tu experiencia!
Nos alegra saber que la aceptación fue rápida. Si necesitas ayuda mientras esperas que llegue el resto, no dudes en contactarnos. Estamos aquí para ayudarte.
Very fast, reliable, and simple. I also got my approval in one day.
Hello Matthew! We appreciate you sharing your experience!
We're glad that the process was quick, dependable, and straightforward for you. If you need any more assistance, we're always here to help!
Hasta el momento todo bien en la comunicación.They should explain better and they should open a space for those of us who don't speak English as well as a customer service in Spanish
Everything went great! It was super easy and got processed rapidly!
Hi Jessica,
Our pleasure! We're so glad to hear you enjoyed your experience with us. Thanks for taking the time to share such kind words—it means a lot to us.
Simple and efficient process to initiate the Support Pets program
Hello Deborah,
Our pleasure! Hearing that you’re happy with what we do truly makes our day. Thanks for being part of our journey!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Timothy,
Our pleasure! We’re so happy you had a great experience. Thanks for sharing your feedback!