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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Easy and fast and got my paperwork fast and yeah and yeah so yeah
Wait was not that long and I needed the documents for my baby girl. This allow me to get to the paper work started
Hi Juanita! We're so glad to hear that you had a smooth experience and received your documents quickly for your baby girl! If you ever need anything else, we're here to help. Thank you for trusting us!
Support Pets was user friendly and had a quick turnaround. Knowing now that my girl is now officially an ESA, it gives me peace of mind when I take her places with me. We've never had any issues but that thought seemed to creep in when we were out in public. Thank you!
Hello Kristen! We're so happy to hear that Support Pets provided you with peace of mind and a smooth experience! Having your girl officially recognized as an ESA is such a great comfort. A big thank you to your sister for the recommendation, and if you ever need anything, we're here to help!
My chihuahua is like my child. She provides me comfort when I need it the most.
That’s so beautiful! Our pets truly are family, and the comfort they bring is priceless. We’re so glad to help those in need!
Wishing you both endless love and happiness!
The service was quick and least to say, amazing. It was truly a great experience for my puppy and me!
Hi there Christopher! We're so glad to hear you had a great experience and that the process was quick and smooth for you and your puppy! Thank you for trusting us, and if you ever need anything, we're here to help!
Real easy application process. Very professional. Would recommend for others.
Hi there Matthew! We're so glad to hear you found the application process easy and professional! Thank you for recommending us, and if you ever need anything, we're here to help!
This process of certifying my pet as a service animal to accommodate my needs has been a great experience. All of the support shown to me and my furball has been beyond exceptional and I cannot express my gratitude enough. Thank you!
Hi Rylan! We're so happy to hear that you had a great experience and felt supported throughout the process! It's wonderful that your furry companion can now officially be there for you when needed. A big thank you to your friend’s friend for the recommendation, and if you ever need anything, we're here to help!
The service is great, the attention is the best, they helped me keep my pet close at all times, 100% recommended!
Hello Ricardo! We're so happy to hear that you had an excellent experience! Keeping you and your pet together is our priority. Thank you for your kind words and for recommending us—if you ever need anything, we're here to help!
Fast and easy way to get your pet ESA approved! Easy step by step process. Quick responses.
Hi Lamarr! We're so glad to hear you found the process fast and easy! Making it simple and stress-free is what we aim for. Thank you for trusting us, and if you ever need anything, we're here to help!
Excellent service, I am very happy with the quality of Support Pets and with all the help they gave to me and my dog!
Hi Santiago! We're so happy to hear that you had an excellent experience with Support Pets! Providing quality service and helping you and your dog is what we strive for. Thank you for trusting us, and if you ever need anything, we're here to help!
Would recommend to more people for the experience, very thorough and communicating through email and website
Hello Arian! We're so glad to hear you had a great experience!
Providing a smooth and efficient process is our goal, and we appreciate you recommending us. Thanks for trusting us, and a big thank you to your friend for the recommendation! Let us know if you ever need anything.
Had a little trouble resting Password. All is well and Documents printed. 🌟
Hi Liv! Glad to hear everything worked out and that you were able to print your documents!
If you ever run into any issues in the future, feel free to reach out for assistance. Wishing you smooth and stress-free travels with your ESA!
This was an easy process, I suffer from anxiety and stress a lot so my dogs help me. I was able to get my documents the next day after purchase. I would definitely recommend.
Hi Brenda! We're so glad to hear that the process was easy for you and that your dogs provide the support you need!
It’s great that everything was cleared up and both of your dogs were included in your ESA documentation. Thank you for trusting us and for recommending our service—we truly appreciate it! Wishing you and your pups all the best!
This was such a easy process! I'm really happy with how smooth the process was.
Hello Tanairi! We're so happy to hear that you had a smooth and easy experience! Thank you for trusting us. If you ever need anything, we're here to help!
It was a pleasant experience. Thank you so much for your time and helping with my ESA application.
Hi there Rachelle! We're so glad you had a positive experience and felt supported throughout the process!
Pets can make such a huge difference in mental well-being, and we're happy to have helped with your ESA application. Thank you for trusting us, and we wish you and your ESA all the best!
All the process was really easy and had quick answer, I'm gladly satisfied
Hi Laura! We're so glad to hear you had an easy and smooth experience! Thank you for trusting us and for your kind words. If you ever need anything, we're here to help!
Very fast and understandable. Great questions and brief explanation on how everything works. Thank you for supporting and adding to the community. Great to feel welcome and supported!
Hi there! Thank you for your kind words! Our goal is to provide a seamless and welcoming experience for everyone in our community and we are happy that our efforts met your expectations!
If you ever have any questions or need further assistance, please don’t hesitate to reach out.
Thanks again for trusting and choosing us
It was great they was very professional i got my documents within 48 hours
Hi Wanda! We're so happy to hear you had a great experience and that everything was handled professionally!
Thank you for trusting us, and a big thanks to your friend for the recommendation. If you ever need anything, we're here to help!
Going through Support Pets was the best decision I could have made to keep my dog with me when needed. It was very easy to fill everything out, and my documents have been beneficial to me. Thank you Support Pets, you have given me and my Indiana Jones the freedom to be together in this crazy world! I recommend certifying your pet today!
Hi Ryan! We're so happy to hear that Support Pets made a difference for you and Indiana Jones!
Keeping your companion by your side is so important, and we're glad the process was easy and beneficial for you. Thank you for trusting us and for recommending our service. Wishing you and Indiana Jones all the best!
Very happy with the service, great customer service and follow through.
Hi Charles! We're glad to hear everything got sorted out smoothly and that you're happy with the service! Thank you for trusting us again—we truly appreciate your support. If you ever need anything, we're always here to help!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Addison! We're glad to hear you had a quick and easy experience! If you ever need anything, we're here to help. Thanks for trusting us!