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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Had no idea what I was doing, the site walked me through their process in no time. In a short while I had all my information processed and an online certification for my support dog.
Easy application and super helpful. Had no problem getting my documents and just waiting for my certificate!
Hello Ashlee,
Our pleasure! We take pride in offering dependable service, and it’s great to know it has been helpful to you.
Hello Jacob,
Our pleasure! Your comments reinforce our focus on providing a smooth and supportive experience. We’re here whenever you need us.
This is such a Win Win for you and your dog. Since I was diagnosed with my mental disorders, having an ESA animal has been life saving and now with these legal valid documents it also means I can save so much money on pet fees/rent while I'm able to take him everywhere I go!
Hi there Thomas!
We're so happy to hear that having your ESA has been life-changing for you! Your bond with your dog is truly special, and we're glad we could help provide the documents you need to ensure you stay together without extra fees. Thank you for trusting us again—we’re always here if you need anything!
It was a quick and easy process and now my dog is an ESA! I would recommend to anyone looking to do this!
Hi Zachary!
We're happy to hear the process was quick and easy for you! Thank you for your recommendation and for trusting us with your ESA needs. Let us know if you ever need anything—we're here to help!
The process was straight forward. My two cats are now officially ESA certified. I am so relieved and thankful for the Support Pets organization.
Hello Brian!
We're happy to hear that the process was straightforward and that your two cats are now officially ESA certified! Your trust means a lot to us, and we're glad we could help bring you peace of mind. Let us know if you ever need anything—we’re here to help!
Super easy to go through, the service is so helpful! I didn't have any issues going through the questionnaire!
Hi Hannah!
We're happy to hear you had a smooth and easy experience! Thank you for trusting us—it means a lot. Let us know if you ever need anything, we're always here to help!
I didn't have to go to mental health and wait all day to see my doctor.
Hi Ivery!
We're happy to hear the process was quick and convenient for you! Providing an accessible option for those who need an ESA letter is important to us. Let us know if you ever need anything—we're here to help!
Everything was as it should Be and very professional. Thank u i received in 24 hrs.
Hi Stacie!
We're happy to hear you had a great experience and received everything so quickly! Thank you for trusting us and for your friend's referral. Let us know if you ever need anything—we're here to help!
I had a good experience i will be doing business with them again
Hi Elizabeth!
We're happy to hear you had a good experience and plan to work with us again! If you need assistance with your order, please reach out to our support team—we’d be happy to help. Let us know if you need anything!
Very simple and straight forward! Easy to use and follow along with what is needed.
Hi there Michael!
We're happy to hear you had a smooth and straightforward experience! Thank you for trusting us and for your friend's recommendation. Let us know if you ever need anything—we're here to help!
Quick, easy, and non expensive way to get your dog/s registered! They had my forms sent asap and answered my questions quickly!
Hello Alyssa!
We're happy to hear you had a quick and easy experience! Thank you for trusting us and for your kind words. Let us know if you ever need anything—we're here to help!
Hello Dante!
We're happy to hear you had a smooth experience! Thank you for trusting us. Let us know if you ever need anything!
I did the experience last year it really helped with different things.
Hi Chris!
We're happy to hear that your experience with us was helpful! Your dog sounds like an incredible companion, and we're glad we could assist in keeping you together. Let us know if you ever need anything—we're always here to help!
Hi there Tammy!
We're happy to hear you had a great experience and found the process easy! Thank you for trusting us with your ESA needs. Let us know if you ever need anything—we're here to help!
So simple and effective, all I had to do was answer a few questions and pay the fee and boom!
Hi there Lisa!
We're happy to hear the process was easy and seamless for you! Thank you for trusting us and choosing our service. Let us know if you ever need anything—we're here to help!
I really appreciate the fast and affordable way to be able to take my dog with me anywhere! Thank you!
Hello Ahsley!
We're happy to hear that the process was fast and affordable for you! Your dog deserves to be by your side, and we're glad we could help make that possible. Let us know if you ever need anything!
Thank you for sending me my info about my dogs I really appreciate it it was early this time I didn't expect if you guys answer right away because last year it took forever and they didn't send me my my info thanks again you guys doing a great job
Hi Luz!
We're happy to hear you had a great experience this time and that everything arrived quickly for you! Thank you for trusting us again—we truly appreciate your support. Let us know if you ever need anything, we're always here to help!
It was quick and easy but a bunch of charges for getting a vest and an id card is a bit much for me being that I'm on a fix income and your price is already $107. I appreciate the fact I'm able to keep my fur baby next to me to keep me calm but again being on a fixed income makes it hard to purchase everything else.
Very quick and easy to get my baby approved. Now I don't have to be so stressed going out anymore.
Hi there Tammy!
We're happy to hear the process was quick and easy for you! Knowing your pet is approved can definitely bring peace of mind. Thank you for choosing us—we appreciate your support! Let us know if you ever need anything.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Hi Christopher,
Our pleasure! Knowing we’ve met your expectations reassures us that we’re on the right path. We appreciate the opportunity to assist you.