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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Great easy not stressful at all I would recommend to anyone I know
It was a quick and easy experience. I answered about a 5 min survey and was able to get my dog certified for my anxiety and stress.
Very easy and saved us a lot of hassle when traveling with out pets.
Hello Jonathan!
We're so glad to hear that our service made traveling easier for you and your wife. Having an ESA can make such a difference, especially during challenging times. Thank you for trusting us, and if you ever need anything, we're here to help! Safe travels to you and your pups!
It was very positive. I had no problems at all. Everyone was eager to help me have a positive outcome and I really appreciate that.
Hi Marilyn!
We're so happy to hear that you had a positive experience! Providing a smooth and supportive process is our goal, and we truly appreciate your trust. Thank you for choosing us, and we're here for you whenever you need!
My experience was great. It was quick and easy an extremely informative
Hello Nadea!
We're so glad to hear you had a great experience! Making the process quick, easy, and informative is what we strive for. If you ever need anything, we're here to help!
Hi Mirns!
We're glad to hear you received your paperwork quickly! We’re sorry if you had trouble reaching us. While we don’t have a phone line, our support team is available via email and live chat on our website. Please feel free to reach out, and we’ll be happy to assist you!
Very good I would recommended to anyone else
My card came really fast
Hi there Annette!
We're glad to hear that your card arrived quickly! If you're still waiting on the rest of your order, feel free to reach out to our support team so we can check the status for you. We appreciate your recommendation and are here to help with anything you need!
Hi Sandy!
Thanks for checking in! If you ever have any questions or need assistance, we’re here to help.
The process was quick and painless. It was much easier than I thought it would be. Highly recommend.
Hi Alexandra!
We're so glad to hear that the process was quick and easy for you! Thank you for your recommendation and for trusting us. If you ever need anything, we’re here to help!
This experience had been so easy and fast. I can't thank for this service. This will make my life so much easier and my dogs will be happy.
Hello Christine!
We're so glad to hear that the process was easy and fast for you! It’s wonderful that this will make life better for both you and your dogs. Thank you for trusting us—we’re here for you whenever you need!
I had a great experience working with support pets. They made everything comfortable and easy for me to be able to take my dogs anywhere I want them to go with me.
Hi there Erica!
We're so happy to hear that you had a great experience! Making the process easy and stress-free is our goal, and we're glad we could help you keep your dogs by your side. If you ever need anything, we're here for you!
Process was very easy when requesting. Got my letter in a timely manner.
Hello Moly!
We're so glad to hear that the process was quick and easy for you! Thank you for trusting us, and if you ever need anything in the future, we're here to help!
Getting my fur babies certified was such a painless and quick process! I was hesitant at first, but now I'm fully satisfied!
Hello Tonya!
We're so happy to hear that you had a great experience and that the process was quick and easy for you! It's completely normal to be hesitant at first, but we're glad we could provide the support you needed. Thank you for trusting us!
They were there for me and my little one when we needed them. They're fast, reliable and trustworthy.
I'm just waiting to receive my documents and order by mail.
Thank you!
Hi Karla!
Thank you for your kind words! We're so glad we could be there for you and your little one when you needed us. Your documents and order should be on their way soon, and if you have any questions in the meantime, we're happy to help. We appreciate your trust and your sister’s recommendation!
Fast, inexpensive, and reliable. Very communicative company. Ultimately it will save me hundreds of dollars to have my ESA documents.
Hi Mary!
We're so glad you found the process easy and reliable! Saving money while keeping your ESA with you is exactly what we aim for. Thanks for giving us a try, and we're here if you ever need anything!
Great experience fast and easy and great feedback love support pets
Hi there Wendi!
We're so glad you had a great experience! Making the process fast and easy is our goal. Thank you for your support—we appreciate you!
It's been a pleasure. I am happy to have my pets as emotional support animals.
Hi Courtney!
We're so happy to hear that you had a great experience and that your pets are providing the support you need! Thank you for your kind words and for choosing us—we truly appreciate it!
The experience was smooth so far. The only problem I had was that for add ons I got sent a coupon after I signed up and purchased and I think the coupon should have came before the add on options.
Hi Katherine!
Thank you for your feedback! We're glad to hear the process was smooth for you. We understand how receiving the coupon after your purchase could be frustrating, and we truly appreciate your input. If you have any questions or need assistance, feel free to reach out—we're happy to help!
Hello Faye!
Glad to hear you had a great experience! We appreciate your recommendation and are here if you ever need anything in the future!
It was fast and very easy. I am very happy with what with everything that came with it thank you
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Hi Angela,
We're so happy to hear you had a fast and easy experience! 🐾💙 Our goal is to make the process simple and stress-free, so you can quickly get the support you need for your ESA.
If you ever have any questions or need assistance in the future, we’re always here to help!