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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I didn't know it's this easy to get ESA approved. Could have saved me so much money ages ago. The support team is very attentive and responds in super timely manner.
I had been overwhelmed trying to find a site that would work with my ability to obtain ESA and PSA that was legit, legal and with the turnaround time frame it was very easy and eased my anxiety about the whole process. I would highly recommend Support Pets to anyone who needs their loving companion to be with them wherever you go.
Hello Catherine!
Thank you so much for sharing your experience. We're really glad we could make the process easier and less stressful for you—especially when it comes to something as important as keeping Sammy by your side. It means a lot to know that you felt supported and confident in choosing us. We're always here if you or Sammy need anything!
Simple, easy, affordable & rather fast process back by licensed professional doctors. My Frenchie has been ESA approved & certified twice now & can't wait to start his PSD training. Strongly recommend the services
Hi Corey!
That’s wonderful to hear! We’re so glad the process was smooth for you and that your Frenchie is officially approved again. Best of luck with the PSD training—sounds like exciting things are ahead! Thank you for your recommendation and continued trust!
As someone with severe anxiety this process is amazing I was able to fill out a survey online and I didn't have to be examined in person or over the phone which would have caused even more stress. Thank you Support Pets for making this as stress free as possible.
Hi Jewl!
Thank you for sharing your experience—it means a lot to us. We’re so glad the process helped ease your anxiety and that you felt comfortable and supported throughout. Making things as stress-free as possible is exactly what we aim for. If you ever need anything else, we’re always here to help!
Fast and pleasurable experience with the approval and paperwork. I would let others know that Support Pets are a great company to do business with.
Hi there Janice!
Thank you so much for the kind words! We’re glad the experience was smooth and that you’re happy with the service. Your support and recommendation mean a lot—if you ever need anything, we’re here for you!
The response time and service was excellent. We received our ESA documents within 24 hours after the paperwork was submitted.
Hello William!
We’re thrilled to hear that everything was handled quickly and met your expectations! Thank you for trusting us based on our rating—if you ever need anything else, we’re just a message away!
The app makes everything so easy and convenient! I would highly recommend Support Pets to my friends and family!
Hi Amanda!
We’re so glad to hear the process was easy and convenient for you! Thank you for your recommendation—it means a lot. If you or your loved ones ever need anything, we’re always here to help!
Fill up all the information asked ( no problem at all) receiving information that aplication was receive and been process ( great) 6 email later and been aprove by program (great too) been able to assest and print paperwork ( NO LUCK AT ALL
Hi Eugenia!
Thanks for sharing your experience, and we’re really sorry you’re having trouble accessing your paperwork. Since you’ve already been approved, you should definitely be able to download your documents. Please reach out to our support team at [email protected] so we can resend your documents or help you access them right away. We're here to make sure everything gets sorted for you quickly!
Very easy access and organized documents will recommend to family and friends
Hello Ebone!
We're really happy to hear that everything was easy to access and well organized for you! Thank you for your recommendation—it means a lot. If you or your loved ones ever need anything, we’re here to help!
Fast and easy. With in 3 days it was all done. I would recommend to any in need.
Hi Brian!
We’re so glad you had a fast and smooth experience! Thanks for trusting us and recommending our service—it means a lot. If you ever need anything down the road, we’re always here to help!
Easy and efficient. I was able to get my pet certified in under 20 minutes!
Hello Clarissa,
Our pleasure! We’re so glad to know our service has been working well for you.
I heard about Support Pets through a friend, I told her I was thinking about getting my dog certified as a service animal I did not know I could get my dog certified as a ESA. I am in recovery after 17 years in addiction and since I got my dog she's been a very big part of my recovery she's helped me through a lot of anxiety and depression and has also got me through cravings. Support Pets has been really easy you don't have to go through all that hassle like you normally would it was fast I got my documents in less then 24 hours I want to say. Either way If you are thinking about applying to get your animal approved I would recommend going through Support Pets.
Hello Alexandra,
Thank you so much for sharing your story—it truly means a lot. 💙 We're incredibly honored to have been part of your journey, especially as you navigate recovery. It’s clear your dog has been more than a pet—she’s been a true companion and source of strength. 🐾
We’re so glad to hear the process felt easy and stress-free for you. That’s exactly what we aim for—to make support more accessible without unnecessary barriers.
Wishing you continued healing, peace, and joy with your amazing pup by your side. And thank you again for the heartfelt recommendation!
It's very easy to register your ESA. Thank you for making this process easy for an emotional support for my pet.
Hello Vince,
Our pleasure! Your feedback helps us continue doing what we love.
I reached out to update my unit number for my purchase and that I couldn't access my documents. Both issues were responded to and resolved within minutes. Great customer service.
Hello Rosemary,
Our pleasure! Knowing we’ve added value to your experience means a lot to us.
Great service. Fast and reliable. Easy process. Had absolutely no issues
Hello Yahaira,
Our pleasure! It’s always meaningful to hear that we’re meeting your needs.
This company is amazing. Very easy process and very communicative! Would highly recommend.
Hello Nicole,
Our pleasure! We’re proud to support your goals with reliable service.
The most helpful website for my dog! Very easy to navigate and find what I was looking for.
Hello Jonathan,
Our pleasure! We’re here to make things smoother for you every step of the way.
Hasta ahora bien todo. Esperaré a confirmar si funciona como dicen
Hola Chanely,
¡Gracias por compartir tu experiencia hasta ahora! 💙 Nos alegra saber que todo va bien y estamos aquí para apoyarte en cada paso.
Cuando recibas tu documentación y la utilices, no dudes en contarnos cómo te fue. ¡Esperamos que todo funcione tal como lo necesitas! Si tienes cualquier duda, recuerda que puedes contactar a nuestro equipo de soporte a través del chat en el sitio web o por correo a [email protected].
Fast and friendly and very efficient was able to get the documentation quickly that I needed to prove that my dogs were e.Sa dogs thank you.
Hello Terri,
Our pleasure! It’s great to know our efforts are paying off for our customers.
You made it possible for me to take my dog with me. Thank you. I appreciate all the help I've received thus far from you guys.
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Hi Jing!
We’re so glad to hear the process was easier than expected and that our support team took good care of you! It’s great to know we could help save you time and money. If you ever need anything moving forward, we’re always here to assist!