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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It was quick and easy! Got my paperwork by email in 2 days! They kept me updated the whole time and very hepful
It was very helpful and straightforward! I appreciate the help I got, the website was very informative and easy to navigate!
Hi Makenna!
Thank you for your kind words. We're so glad you found the process helpful and the website easy to use. We're here anytime you need support!
Thank you for helping me get this done quickly and not so pricey
Hello Roxanne!
It is our pleasure! We're glad the process was quick and affordable for you. If you ever need anything else, we're here to help.
I have a multitude of issues and to not only have a support animal but also PSD. Which I intend to make is of
Very easy. I love that this is here for those of us that really need our babies
Hello Joy,
Thank you so much for your kind words! We're so glad we could help make things easier for you and your baby.
It means the world to us to support people who truly need their furry companions. If you ever need anything, we’re always here for you. Enjoy every moment with your ESA!
Hi Sidney!
Thank you for your kind words. We're glad the process was fast and organized for you. It means a lot that you chose us as the best option, and we’ll be here whenever you need us again.
Hello Wendy!
Thank you for your feedback. We're glad to hear the process was smooth and easy to navigate. It's great to know everything met your expectations—we’re here if you need anything else.
Hi Dawn!
Thank you! We're sending lots of love right back to you and Picket. Let us know if there's anything you need.
In the beginning a little confused to me, but at the end was very good and I received the documentation for my pet by mail in minutes Thank you very much
Hi Vitia!
Thank you for your kind words. We're glad everything came together smoothly and that you received your documentation quickly. We appreciate you choosing us and are here whenever you need support for you and your pet.
Super easy and quick! I didn't have to do much but answer all the questions truthfully and the rest was set
Hi Roberta!
Thank you for sharing your experience. We're so glad the process was easy and smooth for you. It's wonderful to hear your sister recommended us—your trust means a lot, and we're here anytime you need support for you and your puppy.
Was happy over all on how fast. But there was some hidden fees I didn't know about. Didn't expect it cost as much as it did.
Hello Tammy!
Thank you for sharing your experience. We're glad the service was fast and that your pets bring you so much comfort during a difficult time. We’re sorry to hear there were some unexpected fees—your feedback is valuable and helps us improve clarity. If you have any concerns or need further support, our team is here to help at info@supportpets. Com.
I came to the website seeking exactly what I got. To get by fur babies registered/licensed as ESA's. I will definitely recommend the company and services to others who have the same need.
Hello LeJoy!
Thank you for sharing your experience. We're so glad the process was smooth and gave you exactly what you needed for your fur babies. It means a lot that you chose us based on your son's success, and we truly appreciate you recommending us to others. We're here anytime you need support.
It was really fast and easy! A guaranteed way for me to get my pet covered
Hi Celeste!
Thank you for your feedback. We're glad to hear the process was quick and easy for you, and that you feel confident having your pet covered. We're here if you ever need anything else.
Wasn't a clear transaction process. Was charged before I was able to see a subtotal. All was cleared up.
Hello Rosemary!
Thank you for your feedback. We’re glad everything was eventually cleared up, but we’re sorry to hear the process felt unclear and that connecting with support was challenging. We appreciate you choosing us for something as important as your health, and we’re always working to improve the experience. If you ever need assistance, our support team is here to help at info@supportpets. Com.
Simple, easy and not a lot of effort to make this choice. Very happy with this decision and experience.
Hello JuLee!
Thank you for sharing your experience. We're so glad the process was simple and helped you keep your fur baby with you despite the challenges that can come with moving. It's moments like this that show just how important our pets are in our lives. We're always here to support you.
Great! The platform is easy to use and quick. Information is beneficial.
Hi there Christa!
Thank you for your feedback. We're happy to hear the platform was easy to navigate and that the information was helpful. We appreciate you choosing us and are here if you need anything in the future.
Quick fast and easy the best service for registering your lovely furry fronds as ESA could not be a better quicker experience without your help! Thank you!
Hello Jonah!
Thank you for the kind words. We're so glad we could help make the process easy and fast for you, and that your puppies can stay by your side in your apartment. It's wonderful to hear how they're helping support your well-being—we’re always here if you need anything else.
It was an easy process and everything was processed quickly. My doctor recommended I use support pets because they no longer provide ESA letters at my local office.
Hello Izaiah!
Thank you for sharing your experience. We're glad the process was quick and easy for you, and it's great to hear that your doctor recommended us. We're here to support you and your companion whenever you need us.
Hi Moris!
Thank you for your feedback. We're happy to hear the process was smooth and helpful for you. If you ever need anything else, we're here to assist.
It was a quick easy experience and customer service responded quickly to my questions
Hi Christina!
Thank you for sharing your experience. We're glad the process was quick and that our customer service team was able to assist you promptly. It's great to hear you were able to add a second pet as well. We're here anytime you need support.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sara!
Thank you for sharing your experience. We're happy to hear the process was quick and that you felt supported throughout. It’s great to know your documentation is now helping you and your dog stay together where you live. We're here if you need anything else.