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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The name of my cat appeared on every document as the person not the animal.
Hello Mark,
Thanks for pointing that out — we're sorry for the mix-up. The person’s name should always appear correctly on the documentation, and we’re glad we could fix it for you.
If you need further assistance, feel free to reach out to our support team anytime at [email protected]. We’re here to help!
It was easy and not difficult to renew. With the exception of having to write this review
Hi Donald,
Glad to hear the renewal process was easy for you — and we’re happy we could quickly correct your documentation. Thanks for sticking with us, and for taking the time to share your experience!
Hi Linda,
We’re grateful for your feedback and thrilled you had a great experience. Every 5-star review reminds us why we do what we do!
All my documents and materials arrived just as advertised.
Hello Yenifer,
Thanks a ton for the 5 stars! We’re so glad you felt supported and that the process met your expectations.
I am in awe at how easy this process was. I am so happy I can have my dog with me anywhere I go. That alone gives me great ease. Thank you Support Pets.
Hello Waleska!
We’re truly glad to hear how smooth and reassuring the process was for you. Knowing your dog can be by your side and bring you peace is exactly why we do what we do. Thank you so much for the kind words and recommendation—it means a lot to us. We're always here if you need anything!
I found this site on google. I would definitely recommend this site to friends and family who are looking to register their dog as an emotional support animal. It was quick, easy and I was constantly updated by the company about my documents. The registration process took 15 minutes; I had my documents within less than 24 hours.
Hello Lisa!
We’re so glad you found us and had a smooth experience! It’s great to hear the process was quick and that you felt well-informed throughout. Thank you for trusting us and for recommending us to others—it truly means a lot. We’re always here if you need anything in the future!
Renewal process was simply and chat support team was great. The questions were easy to understand when filling out the renewal. The one chat rep i spoke to was kind and very helpful.
Hi Jenny!
We’re so glad to hear the renewal process was smooth and that our support team was helpful and kind. That’s exactly the experience we aim to provide. Thank you for being with us—we’re always here when you need us again!
Wonderful experience. Very easy to talk and make. Recommended.
Hi Antonio!
We’re so glad to hear you had a great experience and found the process easy. Thank you for recommending us—it truly means a lot. We're here if you ever need anything else!
Fast but very clear on information, it's very important that me and my furry friend are well taken care of, and they did a awesome job!
Hi Aaron!
We’re so happy to hear that this was such a meaningful decision for you. It’s wonderful that you and your furry friend felt taken care of—that’s exactly what we strive for. Thank you for doing your research and choosing us. We’re always here if you need anything else!
It was so easy and instantly received my email to confirm my service animal paperwork. I highly recommend this to anyone.
Hi there Kathy!
We’re so happy to hear everything went smoothly for you again! It means a lot that you’ve continued to trust us year after year. Thanks for recommending us and for being part of the Support Pets family—we’re always here for you and your service dog.
Easy an fast results. Everything was so easy. I will always use this service. This is the second time I have used this service.
The process was amazing. Simple and easy to navigate. The videos was educational.
I always chose support pets because it's an amazing and fast services, thank you so much for you help.
Hi Bianca!
Thank you so much for your kind words! We’re thrilled to hear that you continue to count on us for fast and dependable service. It truly means a lot, and we’re always here whenever you need support.
They provided all the information I needed to make an informed decision. The help is tremendous!
Hello Teralissa!
We’re so glad to hear the information was helpful and the process moved quickly for you. It means a lot that you found us through a friend’s recommendation. We’re always here if you need anything else!
Great service. It is really fast to receive the documents. It would be better if the fee could be cheaper.
Hi Dan,
We’re so glad to hear you had a great experience and found the process fast — that means a lot to us!
We totally understand that cost matters. Pricing varies depending on the options selected, but we work hard to keep everything affordable while ensuring the service remains secure, fast, and fully compliant.
Thanks again for your feedback!
Estamos satifechos con su ayuda para que nuestro perrito sea perrito de apoyo emocional, la aprobacion tuvo respuesta en el tiempo estipulado que ellos dan.
Hola Jennifer,
¡Nos alegra muchísimo saber que tuvieron una buena experiencia y que el proceso fue claro y dentro del tiempo prometido!
Gracias por confiar en nosotros para ayudar a su perrito a convertirse en apoyo emocional. Para muchas personas, el bienestar mental empieza con una conexión especial como la que ustedes tienen.
It was very easy to enroll, and the customer service and support I have received have been excellent.
Hello Jesus,
We're so happy to hear that! Making the process easy and providing great support is exactly what we aim for — thank you for sharing your experience.
We’re here whenever you need us!
Have a great Monday! 🐾🐶
Hello Tameka,
We’re so glad the process was quick and professional for you! That’s exactly what we strive to deliver — a smooth, stress-free experience from start to finish.
Thanks for choosing us!
Thank you for assisting me in registration. The process was made easier with the help of this company.
Hello Erica,
We’re so glad to hear it was fast and easy for you! Just a quick note — there’s no legal registry for ESAs. What matters is your valid letter from a licensed provider, which you now have.
Enjoy the comfort and support your fur babies bring — they’re lucky to have you!
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ashley,
Your 5-star rating made our day! Thanks for choosing Support Pets and for being part of our community.