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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Thank you for the ease Paper work came quickly My dog is my life
The overall experience was positive I would highly recommend this service base on the ease of use and excellent customer support.
So far so good waiting for the rest of the stuff. Looking forward to train my dog as well.
Hi Francisco!
Thank you so much for sharing this! We’re glad to hear everything is going well so far. Wishing you the best with your training journey. We’re always here if you need anything along the way!
This was a super fast and a very convenient process. I didn't know how easy this could be but support pets made this experience a 10/10.
Hi Skylar,
We absolutely love hearing this! Thank you so much for sharing your experience. We're thrilled that our process was fast, easy, and convenient for you. A big thank you to your mom as well for the wonderful recommendation! Your trust means everything to us, and we’re honored to support you on this journey with your emotional support animal.
The process was fast and easy. This made sure I am able to keep my fur babies with me at all times
Hi Ashley,
Thank you so much for sharing this. We’re honored to have helped make the process easy and stress-free. Knowing that your fur babies can stay with you means everything to us. Wishing you all the comfort and companionship you deserve. 🐾
Very easy and fast. Was able to spend $100 dollars to get the papers needed instead of paying triple just to see my psychiatrist to get the papers
Hi Christopher,
We are glad to hear the process was easy and fast for you. Our goal is to provide an affordable and accessible solution for those who need legitimate documentation without the added stress or high costs. Thank you for trusting us to help you and your companion.
Great experience. Support Pets gave me the piece of mind that I needed
Hi Shannon,
Thank you for your wonderful feedback. We are so glad to hear that our service provided you with the peace of mind you needed. Making the process convenient, efficient, and accessible is exactly what we strive for. Wishing you and your companion all the best. 🐾
And so happy that I get to take my dog to a new apartment after paying $300 and $80 every month and live on Social Security. That's too much thank you For your help
Hello Marilyn,
Thank you so much for sharing this. We are truly honored to have been able to help make this transition smoother for you and your dog. Knowing that we could support you in finding a new home without the added financial burden means everything to us. We are also grateful for your son’s recommendation. Wishing you and your furry companion all the happiness in your new home. 🐾
Very intuitive! Easy set up and great response time. I'm so happy to know my best friend is able the stay by my side wherever I need to go.
Hello Dristin,
Thank you for your wonderful feedback. We are so glad to hear the process was easy and the response time met your expectations. It means the world to know that we could help keep your best friend by your side where they belong. Wishing you both the very best.
Very fast response and really understood what I was going through. It helped me with moving and traveling. I am forever grateful!
Hi Abigail,
Thank you so much for your kind words. We are truly grateful to have been able to support you during this important time. Knowing that we could help make your move and travels easier means everything to us. We are honored that you chose us based on the reviews and glad we could deliver the support you needed. 🐾
Just an great experience, you have to travel on your own to see for yourself.
Hello Cheavell,
Thank you for sharing your experience. We are so glad to hear it was a great one for you. It means a lot to know that our service could be a helpful resource during your journey. Wishing you and your companion continued comfort and peace of mind.
Website is pretty easy to navigate, questions are asked in a very comfortable manner.
Hello Dulce!
Thank you for coming back to us and for sharing your experience. We’re so glad to hear the process was smooth and comfortable for you. We’re always here if you need anything for you and your pet!
This was the best and quickest way to get my little fur baby to be my ESA pet. He has help me through the toughest day. They helped me get all the paper work for him to be a ESA pet.
Hi there Katherine!
Thank you so much for sharing this. It’s wonderful to hear how much your little fur baby has helped you, and we’re so glad we could make the process smooth and easy for you. We’re always here if you ever need anything in the future. Wishing you both all the best!
Excellent happy with everything and will definitely recommend to someone else
They are professional, quick and you get all the guidance needed for the process. Plus you have 24/7 assistance if needed.
Hi Maritza!
Thank you so much for the kind words. We’re glad to hear the process was smooth and that our team could provide the support you needed. Wishing you and your pet safe travels and peace of mind wherever you go!
I was having difficulty securing an apartment because so many do not accept pets. I understand their reasoning, but I also knew that I was never giving up my small dogs. They saved my life because I have to focus on their needs and not always on my own. Plus, they are good listeners whether they want to be or not. LOL
HI Mary!
Thank you for sharing such a meaningful story. It’s incredible how much our pets can impact our lives in the best ways. We’re so glad we could be here to help you through this process. Wishing you and your dogs lots of happiness and comfort together. We’re always here if you need anything!
Fairly simple steps to getting my dogs and me registered. Quick turn around on getting the paperwork as well. I got everything same day.
Hi Colleen!
Thank you so much for sharing your experience. We’re glad to hear the process was quick and that our support team was able to help sort things out for you. We’re always here if you need anything in the future. Wishing you and your dogs all the best!
Said I could add family member that cares for Muggs but it was not easy to add so I.gave up
Hello DeLinda,
We’re sorry to hear it was confusing to add a family member. Our process is designed to approve the person who needs the ESA letter for their own emotional support, so it’s tied to that individual’s mental health needs.
If the family member is also someone who benefits emotionally from being with Muggs, they would typically need to complete their own evaluation and application.
We appreciate your feedback and are always working to make the process clearer and easier.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lucinda!
Thank you so much for sharing this. We’re glad the process was quick and easy for you. Your dog is truly family, and we’re happy we could help make sure you can always be together. We’re here anytime you need us!