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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It was very easy and fast process and very reliable and trustworthy.
Hi Dujuana,
We’re so happy to hear the process was quick, easy, and reliable for you! Thank you for trusting us to help you and your furry friend. Wishing you both lots of happiness and comfort together!
Was very Fast and now I get my fury bestie with me at home! All I needed was the letter saying she is my emotional support animal and I got that within 24 hours.
Hello Lacey,
We’re so glad to hear everything worked out perfectly and that your furry best friend can stay with you at home! Thank you for trusting us. Wishing you both lots of joy and comfort together!
I got approved for my first home and needed my dog to be qualified for ESA and with this services I was able to do that. Forever grateful for you guys helping us out! 🤎
Hi Alexandria,
We’re so happy to hear we could help make your new home complete with your dog by your side! Thank you for trusting us, and big thanks to your sister for the referral. Wishing you both lots of love and comfort together!
My experience was great, fast and helpful. Mistakes were corrected quickly and customer service was awesome
Hello Latoya,
We’re so glad to hear you had a great experience and that everything was handled quickly for you. Prince sounds like an incredible companion, and we’re honored to help make sure he stays right where he belongs—with family. Wishing you both lots of love and comfort together!
Everything is spelled out exactly and easy to get the right documents for your pets.
Hi Jaimaris,
We’re so happy to hear the process was simple and easy for you! Thank you for trusting us and being part of the Support Pets family. Wishing you and your furry friend lots of happiness together!
Quick and simple! I'm grateful there is a service that allows me to get my dogs certified with ease. Thank Support Pets!
Hello Juanita,
We’re so glad we could help make it easier for you and Jerusalem to stay together where he belongs. Thank you for trusting us. Wishing you both safe travels and lots of comfort on the road!
It took no time at all, and when I had a question, it was answered in no time!
Hi Vanessa!
Thank you so much for sharing your experience! We’re glad to hear everything was quick and easy, and that our team could help right away. We’re always here if you need anything in the future!
Being paralyzed from inoperable brain cancer and chronic GBS I was forced from my home. I was heart broken to know my pets were going to cost so much as my two little kitties's rent and deposit. Almost $500. This took care of it immediately because I do need my pets. My wife left me, my kids have their own lives, Chili & Beans are all I have.
This was quick easy and I didn't have to talk to anyone which is a plus for me and the email process was easy to if I did have questions and they responded fast
Hello Arianna!
Thank you for sharing this! We’re so glad to hear the process was quick, easy, and comfortable for you. Our team is always here if you ever need anything in the future!
Support Pets have been so helpful thank you so much for all your help, great support.
Hi there Shirley!
Thank you so much for the kind words! We’re so glad to hear you had a great experience and that our team could help. We truly appreciate your trust and are always here if you ever need anything!
It was an easy process but I do think it is was a little bit too expensive
Hello Emily!
Thank you for your feedback. We’re glad to hear the process was easy for you. We do our best to keep pricing fair for the services provided, and we offer promotions from time to time. You can always check for discounts at www.supportpets.com or reach out to [email protected] if you have any questions.
I've had nothing but the best experience with Support Pets! Fast, efficient and professional. The best.
Hi Jonathan!
Thank you so much for the wonderful feedback! We’re so glad to hear the experience has been great for you. We’re always here if you ever need anything in the future!
GREAT! Definitely recommend. It was quick and easy! Got back to me quick sooner than 24 hours!
It was simple and easy Experience thank you I would highly recommend the service to other people.
Hello Elizabeth!
Thank you so much for sharing your experience! We’re happy to hear the process was simple and worked well for you. We truly appreciate your recommendation and are always here if you need anything!
Great overall experience, wish it was a way t not pay every year
Hi Shannon!
Thank you for sharing your experience! We’re so glad to hear it went well. The annual renewal helps keep your documentation current and valid, but we completely understand how you feel. We’re always here if you have any questions or need anything in the future.
Hello Afton!
Thank you so much for the kind words! We’re so glad to hear the process was quick and easy for you. We’re always here if you need anything in the future for you and your pet!
My documents had expired and I asked to have them renewed and updated.
Hi Barbara!
Thank you so much for sharing this! We’re so glad to hear the renewal process went smoothly and that we could continue supporting you and Molly. We’re always here if you need anything in the future!
Getting my dog certified as an ESA was incredibly easy and resulted in a rapid approval process. This has opened up numerous doors for me, and I hope it will help me feel more comfortable being in public again.
Hello Kyndall,
Thank you so much for sharing this. We are thrilled to hear the process was easy and fast for you. Knowing that this support is helping you regain comfort and confidence means everything to us. Wishing you and your dog the very best.
They didn't specify how expensive it would be. I don't appreciate that. It's literally 3 times more expensive than anywhere else, even though anywhere could get it just as fast
Hello Isabella,
We appreciate your feedback. Pricing depends on the options each person selects, and we do show all available package options before any payment is made. We also focus on providing fully legitimate ESA letters from licensed healthcare providers, with a process designed to be fast, reliable, and fully compliant with federal housing laws.
Let’s remember to approach these conversations with empathy and understanding. Have a great Friday.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tracy,
We’re so glad to hear the process was clear, helpful, and easy for you! Thank you for trusting us to support you and your furry companion. Wishing you both lots of comfort and happiness together!