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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It took less than two days for approval after the survey. Also, I was satisfied with the quick customer service response. What I was disappointed about was that the amount was a little expensive. The bundle package and the amount paid a year. But it was essential to be with a pet for my stress relief and stability. I'm happy to have this program.
Hello Tanya,
We’re so happy to hear it was an easy and helpful experience for you! Thank you for trusting us. Wishing you and your furry friend lots of happiness and comfort together!
In my opinion, support pets has made my experience with my ESA's a lot easier and straightforward. I would highly recommend it to anybody that uses it.
Hello Kailey,
We’re so happy to hear the process was smooth and that our team was quick to help when you needed it! Thank you for trusting us. Wishing you and your furry companions lots of comfort and happiness together!
It was a Great experience. *****************************
Hi there Nia!
Thank you so much for coming back to us and for sharing your experience! We’re so glad to hear everything went smoothly again. We’re always here if you need anything in the future!
They were fast in sending my documents I really appreciate that
Hello Lateesa!
Thank you so much for sharing your experience! We’re glad to hear the process was quick and worked well with your busy schedule. We’re always here if you ever need anything!
Don't know haven't gotten what I paid for yet but some emails
Hi Pamela!
Thank you for reaching out. We’re sorry to hear about the delay. Please contact us at [email protected] or use the chat option on our website with your order details, and we’ll look into this right away to make sure everything gets resolved for you. We’re here to help!
Everything was super smooth, not many complications easy questions and instructions!
Hello Alicia!
Thank you so much for the amazing feedback! We’re so glad to hear the process was smooth and easy for you. Big thanks to your best friend for the recommendation! We’re always here if you ever need anything.
This product is the best. Definitely helped me to take him to our new home.
Hi Shellie!
Thank you so much for sharing this. We’re so glad to hear how much your pupper helps you and that we could support you in making sure he can be with you in your new home. Wishing you both comfort and happiness in this new chapter. We’re always here if you need anything!
I have been using support pets for 9 yrs now. They have allowed me to keep my babies with me at all times. I take them everywhere I go. My support petand service pet are my life savers. Without them my life would be really hard.
Hi Leticia!
Thank you so much for sharing your beautiful story. We’re so happy to have been able to support you and your babies, Roxy and Zoe, all these years. It means so much to know how important they are in your life. We’re always here if you ever need anything!
Happy because now I can take my dog every where. Glad that I will not have to pay deposit feeds to have her with me..
Hi Angela,
We’re so happy to hear you’re satisfied and that your furry friend can stay with you hassle-free at home! Wishing you both lots of happiness and comfort together. Thank you for choosing Support Pets!
Hello Tycee,
We’re glad you found the process quick and easy! We appreciate the feedback and will definitely keep it in mind. Thank you for choosing Support Pets!
Thank y'all so much for making something stress free! And I got the papers the next day
Hi Samantha,
We’re so happy to hear it was a quick and stress-free experience for you! Thank you for trusting us, and big thanks to your friend for the recommendation. Wishing you and your furry friend lots of happiness together!
I've requested my ESA letter for both my dogs, I have renewed and both times has been super fast and easy. Having this letter has made it so much easier for me when I have to rent a house, I don't pay pet deposits and the places that doesn't accept pets, I can take mine. Best thing of all, I can take my dogs in the airplane as well. Request yours today, you won't regret!
Hello Ana,
We’re so happy to hear you’ve had such a smooth and positive experience with us! Your ESA letter absolutely makes housing so much easier with the protections under the Fair Housing Act (FHA)—no pet fees and no pet restrictions.
Thank you for trusting us again. Wishing you and your dogs lots of love and comfort together!
Hello Tracy,
We’re so glad to hear the process was clear, helpful, and easy for you! Thank you for trusting us to support you and your furry companion. Wishing you both lots of comfort and happiness together!
It was very easy and fast process and very reliable and trustworthy.
Hi Dujuana,
We’re so happy to hear the process was quick, easy, and reliable for you! Thank you for trusting us to help you and your furry friend. Wishing you both lots of happiness and comfort together!
Was very Fast and now I get my fury bestie with me at home! All I needed was the letter saying she is my emotional support animal and I got that within 24 hours.
Hello Lacey,
We’re so glad to hear everything worked out perfectly and that your furry best friend can stay with you at home! Thank you for trusting us. Wishing you both lots of joy and comfort together!
I got approved for my first home and needed my dog to be qualified for ESA and with this services I was able to do that. Forever grateful for you guys helping us out! 🤎
Hi Alexandria,
We’re so happy to hear we could help make your new home complete with your dog by your side! Thank you for trusting us, and big thanks to your sister for the referral. Wishing you both lots of love and comfort together!
My experience was great, fast and helpful. Mistakes were corrected quickly and customer service was awesome
Hello Latoya,
We’re so glad to hear you had a great experience and that everything was handled quickly for you. Prince sounds like an incredible companion, and we’re honored to help make sure he stays right where he belongs—with family. Wishing you both lots of love and comfort together!
Everything is spelled out exactly and easy to get the right documents for your pets.
Hi Jaimaris,
We’re so happy to hear the process was simple and easy for you! Thank you for trusting us and being part of the Support Pets family. Wishing you and your furry friend lots of happiness together!
Quick and simple! I'm grateful there is a service that allows me to get my dogs certified with ease. Thank Support Pets!
Hello Juanita,
We’re so glad we could help make it easier for you and Jerusalem to stay together where he belongs. Thank you for trusting us. Wishing you both safe travels and lots of comfort on the road!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Rachel,
We’re so glad to hear the process was quick and that our team could support you when you needed it. We completely understand the feedback on pricing and truly appreciate you sharing it. What matters most is that you and your pet can stay together for your comfort and peace of mind. Wishing you both lots of happiness and stability together!