SupportBuddyReviews 144

My computer was updated automatically from windows 7 to windows 10.2 days later as I am still learning the new system I was going to a well known site by typing in the address when suddenly the while screen is taken over warning me that a serious malware had invaded my computer, If I open another browser or shut own the computer, I risked losing all my data and I should call a number. I did and I got a technician from Support Buddy. I spent 30 minutes trying to verify who they were and whether they could be trusted. I learned that I would have to pay at least $179 for them to fix computer one time. That was ridicules. I had Norton protection and never had a problem for over 5 years. I said I would call back. Using my laptop I investigated Support Brother and found this site. 22 #5 ratings, but 12 #1 calling them a scam. That is what I was thinking. I restarted my computer. No problem. I ran a quick Norton scan and found no problem. I then ran the full Norton scan and it turn up and isolated 3 high risk problems. I don't know how Support Brother had access to my computer, if it was through Microsoft or if they were involved with the risk files. It was scary and cost me several hours of downtime. But in the end I didn't need their repair and my Norton handled any problems that existed or had inspired the scary warning from Support Brother. All in all, I think it was a scary scam that prays on people fears of data loss to take their money. But you be the judge! Thank you to everyone who posted comments as you helped me save a lot of money. I hope my comments help the next people.

No refund to date, but they have the info? What's up with that, they called, emailed, text at least twice a day about this refund... calls have stopped when I gave them information where to submit refund, no refund?

This is a scam! I was going on to google, then I clicked enter. BAM! A virus came up saying I had to call a number to get my computer fixed. I called the number and what I thought was a nice lady almost locked me out of the computer. We came to this website and saw it was a scam. I went to the computer and I tried to shut it down. The lady moved the mouse away from the shut down sign but I managed to get the mouse to shut down. DONT TRUST THESE SCAMMERS! We were about to spend $500.

I, unfortunately and ashamedly, was taken in by this SupportBuddy for $300.00. They locked up my computer and the tech guy claimed to have cleared up some awful virus called "Koobface". Afterwards I checked a few review sites and found out about their scamming. I called them to stop their 'service' just to have someone on the phone with me for almost an hour extolling their legitimacy. When I insisted on my money back I was transferred to the billing dept, told I would get my refund in 10 days and was given an refund ID number. After waiting several days I called again to check on my refund. I gave the ID number I was given, which suddenly there was no record of. They asked for my customer ID and suddenly again, no record of it as well. I gave my name and as you can guess, no record. After having somewhat of a yellfest, now they found my account. My refund "has just been sent off, and will take 10 days". DON'T FALL FOR SUPPORT BUDDY, WHATEVER YOU DO!

Recently, I accidentally spilled water over the keyboard of my laptop. The keyboard immediately stopped working and panic-stricken, I called up a friend to seek help. He told me of Support Buddy and the excellent inspection and repair service they provide for liquid spillage. SupportBuddys reliable diagnosis and repair services fixed all the glitches and i am really thankful to them for providing a new lease of life to my laptop.

Since the last couple of months, there have been a lot of display issues in my laptop. Although I availed the help of good technicians in my locality, the problems remained unresolved. Just last week I was working on an important assignment and the display went off even though the system was on. It was then when I called up Support Buddy and they fixed the discrepancies. I am really thankful to Support Buddys efficient diagnostics and repair techniques, owing to which I can work at my system with total peace of mind!

The Avast customer service that the reps of SupportBuddy provide is just spectacular. I never came across such a support mechanism until now. They are very quick in responding with almost zero wait time. Special thanks to the guy who assisted me with the installation of Avast Internet Security!