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Supermarket Italy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.9 stars from 4,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,647

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17,098 reviews

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California
1 review
0 helpful votes
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Terrible customer service
September 7, 2023

I ordered organic mustard, got non organic. Called for a return label, she said she'd get back in 5 minutes. No call. I called back. She said she'd get back to me. 3 days later no response.
Plus I had to call numerous times - if no one answers it goes to a message loop where the only option is to repeat "no one is available" i.e. No option to leave a message.

Date of experience: August 7, 2023
Colorado
3 reviews
0 helpful votes
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Italian Hard Filled Candy
August 8, 2023

I received some of these candies with a doll purchase and liked them so much I went online looking for them.

Date of experience: August 7, 2023
Indiana
2 reviews
0 helpful votes
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My decadent first order!
August 7, 2023

I felt like it was Christmas morning when I received my order. I look very forward to ordering more products from them. Delish

Date of experience: August 7, 2023
California
2 reviews
0 helpful votes
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Very simple
August 7, 2023

Easy to order and very good. I would order from this place again.

Date of experience: August 7, 2023
Nevada
3 reviews
0 helpful votes
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They always have the hard to find ( in Vegas) items at a good price.

Date of experience: August 7, 2023
New York
1 review
0 helpful votes
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Great Experience
August 7, 2023

Supermarket Italy has a fabulous variety of products at good prices! They delivered my order within a couple of days!

Date of experience: August 7, 2023
Wisconsin
3 reviews
0 helpful votes
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Good timing.
August 6, 2023

Very satisfied with the products and with the delivery time.

Date of experience: August 6, 2023
Oregon
1 review
0 helpful votes
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About Imported Coffee
August 6, 2023
Updated review

Easy to shop, easy to [ay. User friendly website, great customer support, reliable shipments that are carefully packed.

Date of experience: August 6, 2023

Can't access my shopping points from your website
May 14, 2022
Previous review

Can't access my shopping points from your website.

Date of experience: April 14, 2022

You make it very difficult to use points in the checkout...
February 19, 2022
Previous review

You make it very difficult to use points in the checkout process. For regular customers, this is a real problem.

Date of experience: January 20, 2022
Florida
2 reviews
0 helpful votes
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Healthy products
August 6, 2023

Very fast process, just waiting for the delivery time. I think the price is right.

Date of experience: August 6, 2023
Ohio
1 review
0 helpful votes
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No where to put in 10% discount I was offered, so disappointed there.

Date of experience: August 5, 2023

No where to put in 10% discount, feel used
August 27, 2023
Previous review

No where to put in 10% discount, feel used.

Date of experience: July 27, 2023
Colorado
1 review
0 helpful votes
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Shopper 1
August 6, 2023

Order received earlier than expected, product was packaged super safely, and I have never had a problem with my orders!
Thank you!

Date of experience: August 5, 2023
Tennessee
2 reviews
0 helpful votes
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Morning coffee
August 5, 2023

Always a pleasure. Its like a trip down memory lane.

Date of experience: August 4, 2023
Texas
1 review
0 helpful votes
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Fast Delivery
August 4, 2023

The Dallas Eataly no longer carries the Aglio, Olio, Pepperonoci I used and I love that stuff so
I found 2 choices at Supermarket Italy and ordered both and I don't think I'll miss the old. Ordering was easy and the product came quickly.

Date of experience: August 4, 2023
Georgia
1 review
0 helpful votes
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Delivery
August 4, 2023

Easy ordering. Excellent products. Quick and efficient delivery.

Date of experience: August 4, 2023
Pennsylvania
1 review
0 helpful votes
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Poor packaging
September 3, 2023

Some product was squashed. Some pages were inedible

Date of experience: August 4, 2023
New York
1 review
0 helpful votes
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Great site with superb items available@ fair prices!
August 4, 2023
Updated review

Double reward points today! Easy to order, fast delivery.

Date of experience: August 4, 2023

GREAT ITEMS, GREAT PRICES!
May 29, 2023
Previous review

GREAT ITEMS, GREAT PRICES!

Date of experience: May 29, 2023

Great products
May 25, 2023
Previous review

Great products

Date of experience: May 25, 2023

Grteat products, mfast delivery!
April 2, 2023
Previous review

Grteat products, mfast delivery!

Date of experience: April 2, 2023

Great site with great items. Prices are fair & delivery...
July 4, 2021
Previous review

Great site with great items. Prices are fair & delivery is fast!

Date of experience: July 4, 2021
New York
1 review
0 helpful votes
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Delivery
August 4, 2023

The process to purchase was very easy and the product came fast although it was a fragile product it came without any damage and packed very well.

Date of experience: August 4, 2023
New York
1 review
0 helpful votes
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Best gluten free angel hair
August 4, 2023

Was searching for gluten free angel hair for years

Date of experience: August 3, 2023
Massachusetts
2 reviews
0 helpful votes
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Caramella limone
August 4, 2023

Bought candy from supermarket Italy before. Thank you

Date of experience: August 3, 2023
Massachusetts
1 review
0 helpful votes
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No plastic
August 3, 2023

Service excellent. Only complaint is that the product came wrapped in large amounts of bubble wrap, which was unnecessary because paper could be used, and tape which impeded recycling in any case. Only paper should be used to protect shipped products

Date of experience: August 3, 2023